The sale pitch is great. The setup of the solar panel was incredible but the customer service and communication from the company will leave you wondering if you got stuck with something. It's a leap of faith to go with this company. I cannot say anything bad about the install and operation of the system, but the company is way below in customer service. I'm paying on my panels and do not have access to view the status and operations. I'm embarrassed to bring up the company who installed them with my neighbors who chose other companies. They have all this access and functionality that after 4 months I still do not have. I've asked and contacted them numerous times but get an explanation with no future results. I'm not a happy customer and Britney was my project manager. I also see a BBB comment about her but at the time I chose this company, I was not aware.
If you are researching company ... I would not use this one! read more