UPDATE (based on how things ultimately played out):…read more I'm updating my original 5-star review based on how this situation ultimately played out. After the April 2025 service (which was specifically for a drainage issue), the unit began leaking significantly more. A second technician from the company later noted that the indoor unit appeared to be sloped away from the drain. By that point, the system was leaking heavily. The indoor unit was installed with very limited clearance to the ceiling (approximately 1"), which can contribute to condensation and drainage issues. Over the following months, the problem worsened to the point where the unit stopped cooling properly and ultimately had to be replaced. There was also visible mold and buildup inside the unit consistent with ongoing moisture and drainage problems. I made multiple attempts to resolve this directly with the company. Their position was that the issue developed over time and was related to maintenance, and they declined to provide any additional compensation beyond credits for the service calls, which did not resolve the drainage issue. As a homeowner, I relied on the company's expertise and only became aware of potential underlying issues after the drainage problem was not resolved. I understand that older systems can have issues, but the condition of the unit worsened after the service that was intended to fix the drainage problem. Based on how this was handled, I do not feel the company stood behind the outcome of the service. I'm sharing this so others have the full context before deciding who to work with. Additional clarification: To clarify, I did not request that the company pay for a full replacement system - only a partial contribution toward the replacement after the condition worsened following the April service.

Kimo came and did my solar panel and heater maintenance. Awesome job and service!...will do it…read moreagain yearly

I live in a tiny house and contacted Solar Plus to make it solar. They came by and gave me a bid…read moreand before I knew it they were here hooking it all up. I feel like I'm on the grid with this solar. I can run any appliance and any power tool day or night! They only use the newest products when installing everything. They are very professional and I can tell they have many many years of solar knowledge! I would recommend them to anyone who wants solar.

We had a problem where we did not have more than a showers' worth of hot water. Solar Plus came in,…read moresaid our 40 gallon water heater was too small, and suggested upgrading to an 80 gallon water heater. We let them upgrade, it, but then we were left with exactly the same problem as before, still only one shower's worth of hot water. So $1600 later and we had no fix. They have refused to come and follow upon this. So avoid this place at all cost.

This is a delayed review for service performed on September 12. Van happened to be assisting with…read morethe telephones when I left my trouble call message on the 11th, and CJ --Cool It's technician-- was on our side of the island the next day. CJ stopped in to do a diagnostic. I was very pleasantly surprised that he got the AC operating again that Friday afternoon (dye was added to the system so follow-up will be required). I planned to wait and submit a review after the follow-up, however, the follow-up has not been necessary YET (it's coming...). Thank you, Van and CJ.

Regarding : "Cool It Kauai" Air Conditioning : BEWARE…read more I started with Cool it Kauai when I first bought my 3 bedroom condo in 2019 for a vacation rental on the North Shore. Van and his team were very nice and installed eventually 4 Fuji AC's over that first year that were fabulous at the beginning. 'Cool It' was set to maintain these 4 units annually and all seemed good until someone new took over the office, who was literally so cold and dismissive to my concerns over the equipment and the ever increasing costs to have them maintained, If I mentioned it was an emergency she would nearly double the costs, so it was best to be patient even though we had guests harassing us for an instant repair. Her name was not Skyler, in fact, I must agree when Skyler came, she was a welcome asset to the office. She actually seemed concerned and was always trying to be helpful. However when there was a need for a repair, and all 4 units were still under warranty, it seemed no matter what the diagnosis was the warranty never covered "those" things... That's about when the red lights started flashing and it was around this time they added the 'travel time' costs to my bill! Are you serious? We finally left last year when they couldn't produce or provide our warranty information. Information that only they had, since they were entrusted with buying all 4 brand new Air Conditioners, so surely they had all the paperwork, including the warranty info that it came with! However I spent nearly 4 months trying to get that information from them, only to finally be told, "You can call Fuji and get it"! Really? Omg! The new company acquired that information at the get go and has already had 2 repairs that were still under warranty (3 were 6yr warranties and one was 12yrs), so all equipment was still covered, but Cool It wouldn't honor it or bother with it!! It became impossible to receive this simple information or any reply that did not escalate our dismay. For all the trust and finances we endowed 'Cool It' with, we received one too many curt, rude and inadequate responses. I've had enough. Be

We received the most impressive service from Perry Electric. We had the lighting, we had everything…read moreready when no other company was available to return an email or text. Ken contacted us and in a short timespan we had our beautiful island and entry ceiling lights installed in just several hours later! The price was fair for all the installations and entry to the crawl and all the work performed! He even vacuumed up after himself. Ken has an easy to use online credit card pay system that only took a minute to process. We are so grateful for all he did to make our home more beautiful! Mahalo, Charlie and Marleen

Perry Electric installed our EV charger and handled all permits with excellent serviceread more

Sheldon at Garden Isle air conditioning saved the day when our two split unit downstairs stopped…read moreworking the week after we purchased a home in Koloa. He ordered and installed everything in only three weeks. Very knowledgeable, trustworthy and personable. We would highly recommend him!

Sheldon now runs the business. This is our third interaction and I appreciate the work,…read moretransparency and opinion. We had a Mitsubishi Split, consultation (Where we tried a lower cost dual unit install suggested approach... Home Depot) and two years later have come back full circle to have his original Friedrich units installed. Could not be more happy to have him on board. Note: Sheldon used to partner with Derek Inouye and they used to install all the elementary school Mitsubishi units. They were a great team until Uncle Derek retired and left his legacy with Sheldon. Sheldon is the most humble, careful and sincere type of service guy you want protecting your home and business.

Dave was professional from start to finish. Thank you for showing up when you said and working late…read moreto finish the job. We always appreciate hard working people that take pride in what they do. definitely recommend Kauai Crystal Clear

Dave was very professional, attentive and fully explained the cleaning process for our extensive…read moresolar panel system. He was very thorough! The panels on our garage for our hot water tanks were extremely dirty and coated with a thick brown film. By the time he was finished, they looked newly installed. We were shocked. The 40 panels on our house roof were clear and reflected like a sea of glass when he was done. Dave cleaned up after himself and left our system fully renewed. We would recommend him to anyone who has solar panels! Thanks Dave!

There was a really great person who came to give me a quote. I followed up, they are in a lot of…read moreprojects, said they would get back to me. It's about 2 months later. I have no idea if they are good at what they do.

DaKine Handyman has a team of very skilled workers including the GM. They aren't inexpensive and…read moreare extremely busy. However, if you have a job that requires high quality work and have some flexibility on scheduling, this company is a great choice!

Excellent service. Plumber was on-time, assessed the problem, provided options and costs and…read moreresolved the issue. I will definitely use them again.

Nigel did a awesome job. Replaced hose bibs with quality parts. Fast and neat . I will certainly…read more hire him again .