After another exquisite hair color and highlights session with John, I decided to ask the…read morereceptionist, Elsa, if anyone was available on the spa side to do an eyebrow wax. She checked and said Maiya would be with my shortly. I've never been on the spa side of the salon, and it was glorious. Maiya's office was beautifully decorated and impeccably clean. She was very outgoing and thorough. You could tell she took pride doing her work. My brows look wonderful and I will return to her in the future.

Once upon a time, Patrik was the only stylist in the area who did curls. I stopped going to him…read moreafter a several hundred dollar color correction. I heard other stylists telling him he wasn't doing what I wanted but he said it would be better. The salon doesn't do refunds and I couldn't go back since another mistake would mean I would have to wait for a color correction elsewhere. I switched my family to a different stylist who we love. She even got my curls back. With Patrik, I thought I could have length OR curls, not both. I didn't say anything. I didn't leave a review. I just didn't go back. But now he made my daughter cry and I can't stay quiet. My 17 year old daughter went back to him. I don't know what possessed him to give a 17 year old girl a "talk to the manager" cut but he butchered her hair. She was growing it out and it was finally past her shoulders. He made her feel ugly and stole her confidence. And again, after a visit to John James salon, I'm going to have to spend hundreds, if not more, to correct his work. I can't post her photo since she's to embarrassed and raw right now.

I called up today and discussed what I was trying to accomplish with my natural hair. I spoke with…read moreVeronica the shop owner. I told her I was natural and normally wear my hair straight, but am interested in styles with less heat and lower manipulation. I've tried flat twist but didn't have a good experience recently. I also told her that I would like to try comb coils as I like a bigger and fuller style. She thoroughly explained what to expect and addressed all my concerns of nappy and thin looking flat hair. She gave me a proper cost quote and offered me a time slot the same day. The cost was comparable to what most salons charge for natural services these days. The shop is nice and well maintained. The conversation with her and Yannick was also really nice. At the end of the day a picture is worth more than words so look for yourself. I like it for the most part just a little different than my norm. I'm most interested to see if I can keep this looking nice the next day and the next day. I'm looking for styles natural techniques and styles that allow me to be heat free for some periods of time. I think I bump with heat throughout the week more often than I should. I plan to go again and tweak these coils and try other natural styles to help find my natural happy medium to help decrease heat and promote growth.

I made a 10:30am appointment. The stylist did not start on me until 11:45am she swore she did not…read moreknow I was there for her... :-/ so, she tell me to sit in her chair and it had hair ALL OVER IT from the previous woman that was in the chair... So, when I was wiping off the chair they started looking at me like I was being disrespectful.... So, I told her I wanted my hair cut in layers.... Bad mistake! She literally cut it in layer :-( like a 3 layer cake :-/ the worst hair cut ever... So that was my first and last time there

Tessa did an outstanding job. I came to the salon looking for help and advice for repairing and…read moreprotecting my hair from chlorine damage due to swimming every day. Tessa went above and beyond. She treated my hair on the spot and took time to give recommendations for the best products and procedures to use to maintain hair health going forward. The customer service and care is better than any other hair salon or barber shop I've been too and I look forward to my next visit.

Nice little salon. Heather did a great job. I love love love my new style. She knew exactly what I…read morewas wanting.

I wanted to share my experience I had with Steven at his "temp" location…read more I'm a new client and found Ruby Salon searching the internet (bad idea). I was prepared for my appointment I had a picture of a cut and color saved to my phone. When showing Steven the picture he seemed like he understood what I wanted; chin length cool blonde almost platinum hair with some low lights added so it wouldn't be such high maintenance on keeping the color up. My hair was already previously bleached and toned to the lightest blonde but needed the warmth taken out (I mentioned I do not like the gold tone in my hair) and the length was just above shoulders. Steven repeated what I wanted and went to mix the color. During the foiling process Steven showed no interest in trying to engage, which was fine since I'm not big on making small talk. Once my hair was processed rinsed and shampooed I went back to his station and looked in the mirror and noticed my hair still had very warm (gold) tones and the foiling sections looked very thick and stripy, I gasped at the sight of my hair but thought it's still wet and not parted the way I normally part it so I didn't say anything. He turns me away from the mirror and starts sectioning my hair to cut it. He starts in the back and at first it felt like he was getting the length right but then he started using the thinning shears A LOT. I hate thinning shears and as a stylist myself (that's right you heard correctly) don't use thinning shears especially on bleached hair! He continued to cut my sides and that's when I really stared to notice how short he was going and he continued to use thinning shears! Mind you this whole time I did not see my hair because I was turned away from the mirror. He then started to blow dry and round brush my now very short hair, he then adds product and turns me to face the mirror.... I couldn't believe what I saw. He completely messed up my hair cut color and OMG style. I don't even know or have a reference to what decade that style was from, maybe 90's. I was in shock! I told him "wow this is really short and the color is not right". He said "oh I guess I should've looked at the picture again before cutting" , you think, or maybe talk to your client! Then he asked well what about the color do you like that I said NO but I'll make it work. Thankfully he did not charge me for the cut but it didn't make up for the humility I felt leaving the salon! My husband was very sweet and said it looks nice. We get to the car and he said "why would he have styled your hair like that? " I'm wondering this as well! Later that evening I washed it and checked over everything, I'm a hairstylist. I noticed some of the low lights didn't go to the ends of my hair and that the low lights did not match my natural at all (ashy level 6) it was a warm level maybe 7, the blonde still looked the same (very warm) except where he foiled in bleach his foils bled and the sections are very blotchy. I usually don't tell stylist I'm also a hair stylist because it makes them nervous but I'm thinking maybe I should've said something.

This salon gave me a full body wax using the same stick the entire time from my pits to my private…read moreshe used the same waxing stick. Not only that but she burned me in 3 different places (my arm, chin, and hooha) this was a week ago. On top of that she wouldn't wax parts of me that she claimed were too short. That is not true because when I wax myself at home I've waxed shorter than the length she was speaking of. Then there were patches of missed hair all over me I looked horrific. Now that the hair is trying to grow back I have extreme pimples and rashes it's horrific. I was the bride and I felt like the grooms younger hairy pimple brother. Anyways. Don't recommend. Lady was really rough too she didn't warn me or be gentle she was so aggressive. Thanks have a good day

Gabby K did an amazing job with my hair! She really listened to what I wanted and took her time…read moremaking my vision come to life. She gave me the most beautiful, subtle rose gold lowlights, and I absolutely love how it turned out! I can't wait for her to graduate so I can continue going to her at Chopz in White Plains. She is so talented, and I highly recommend her!

Kudos to instructor Mrs. V, for saving the day! She was very professional in instructing the…read morestudent in what to do to correct a color mishap! So thankful for her expert help!

Amazing spa! Had a wonderful time getting pampered. Darcy is a wonderful masseuse and did a…read morefantastic job, will definitely be going to her again soon. Taylor did an amazing job with my facial. So relaxing and everything was great. I sat in the sauna after my facial and massage. I did not want to leave!

I have a load of spinal issues and two more surgeries ahead of me. I recently traveled…read moreinternationally and the load on my neck, shoulders and lower back were on full display making sleep difficult. I was lucky enough to have been booked with Amy. I moved to the Island in July and don't know where or who to go for things. Based on my conditions, expectations weren't high. Typically I leave a massage table no matter how good and I don't feel improvement. I'm fortunate to enjoy the relaxation. Amy is a miracle worker. She massaged my back and neck, added heat and went back in with massage to finish the area. She helped me visualize lengthening my body. I didn't have to hold my breath getting off the table and it was the first time I can remember turning my neck fully to see traffic. I cannot wait to go back. The staff in every area of this beautiful place is topnotch friendly and welcoming. Lovely to see in some places, service excellence still exists. My highest compliments to the market. I brought lunch home. The crab soup, spinach and shrimp salads were incredible and so fresh.

I had to stop going to my convenient nail salon because it was only 5 minutes away because the…read moreplace was disgustingly dirty and the owner was very impatient when he was working with my friend, who is an elderly women. I left there that day and knew I would never be back. I found this very nice clean elegant spot in Edgewater and was so pleased with the service! I couldn't stop commenting on how nice and clean and beautiful it was! Mike is the owner, he and his wife. My nails were shaped the way I wanted them and look more natural. Today I'm going back for a pedicure and will bring my friend with me, she will be getting a fill in. I know she will love this place, it's as classy and beautiful as she is

Mikey always does a wonderful job at any design I throw his way!!! The latest is very Maryland!!…read more SO cute!!!

Best boutique spa around. Noreen is so down to earth, an expert in her specialty and kind. My eye…read morebrows have spent the past few months growing out after years of improper tweezing. Noreen has helped rejuvenate their shape!

Five enthusiastic stars! Brow wax and facial simply cannot be beat in Annapolis! I've never…read morepersonally had any other services, but I'm sure those are as well! Beth makes it so easy to schedule, and her calming nature makes her nothing short of AMAZING!