Cute place inside the Santa Anita mall. Will definitely come back. Staff is nice and courteous.read more

I've visited this business twice and initially enjoyed it as a fun place to do a special project…read more Unfortunately, my experiences with the customer service have been disappointing enough that I will not be returning. I purchased two gift cards as birthday gifts for friends. At the time of purchase, the employee mentioned that they were using a new system, so I was understanding when the process seemed a little difficult. However, I only received one of the two gift cards by email. I contacted the business separately to request the missing gift card. Rather than simply re-sending it, I was repeatedly asked to check my junk/spam folder. While I understand that emails can occasionally be filtered, this became frustrating when the gift card still wasn't received. The owner eventually located the missing gift card several days later, but by then my friend's birthday had already passed. What should have been a simple gift purchase turned into a frustrating experience and ultimately ruined the timing of the gift. Unfortunately, the problems continued when I tried to redeem the gift card. There was another significant delay and difficulty getting it processed, and I ultimately had to contact the manager myself to get the issue resolved. What was most disappointing was not simply that mistakes happened, but how the situation was handled. I would have been much more understanding if there had been a simple apology and an effort to make the situation right. Instead, I felt like I was being given a hard time for an issue that was not caused by me. Businesses can have new systems and occasional mistakes--that's understandable. What matters is how those mistakes are handled with customers and lack of training with their employees. In this case, I felt the communication, follow-through, and customer service were lacking. I was a returning customer and would have continued supporting this business, but after these experiences, I unfortunately will not be returning or purchasing gift cards from here again.

This is the only store I know of where this art form is thriving, with a large selection of…read morehandmade items. It has beautiful wrist malas, as well as other readymade items. The owner is well known in the local Buddhist community, with detailed work and pricing that is never "too much". The owner is friendly, and genuinely one of the nicest people.

Helen is lovely. She is a gifted artist with excellent skill. I brought in three pieces to be…read morestrung. She did a great job for a good price. Thank you Helen, I'll be back

I had a fun experience at my first rug tufting here! Located within the Atlantic blvd plaza so…read moreunderground parking is easy. The spot looks a little small, but they have private back rooms to work on your rugs. One of the hardest parts for us was having a design ready! That maybe took an hour lol I would come with multiple designs in mind and to make sure the color blocking is larger, especially for your first time. After we chose our design, we got a lesson on how to use the tufting guns and especially the safety of how to hold them because the needle is quite sharp. We were then set up with our rugs, and got underway. You trace your design with markers first with a projection. When you start tufting, the key is to have a steady hand, try as best to evenly space your rug lines as you go and keep a good pace, and only doing one color at a time. After this they will show you how to save down your rug and then will add the backing for you because the glue/iron is very hot. This spot was conveniently located to grab drinks and snacks at nearby businesses. Overall a really fn experience and Iove seeing my new rug everyday!

My friend took me tufting for my birthday and it was such a fun experience! We booked our…read moreappointments online on their website where you could choose what size rug you want. We decided on the small rug which was $98. Once we got there we were greeted by the worker and waited a few minutes for them to set up our tufting stations. Remember to bring your design on your phone to show them! The worker was really nice, he guided us throughout the whole process. He demonstrated how to properly used the tufting gun and his tips to remember when using it. First, they project your design on the canvas for you to trace. After, you start the tufting process which took a long timee. My hands would cramp up and my back got tired from standing. They do have chairs for you to sit on but I found it was harder for me to put enough pressure on the canvas when I sat down lol. I think they have a good selection of primary colored yarns to choose from, but I think they could have more shades of colors. This part took the longest! I was worried that we wouldn't finish in our appointment time which was 3-6pm but they were very lenient and said we could take as long as we want or even come back another time to finish it. So we ended up staying till 3-9pm. Once you are satisfied with it the worker showed us how to cut and shave the rug for the final product! Overall was a really fun activity and worth the experience for the price. Tips: do prepare to spend a lot of time there especially if it's your first time.

Their selection of seed beads is vast and beautiful, the first time I went I spent probanly two…read morehours looking at all the beads to decide what to buy! They have Miyuki, Toho, and other types of seed bead in sizes from 8/0 to 15/0. The prices were also very fair, averaging around $2 for 10g of sead beeds, which is soo much better than trying to buy from a place like Michaels (*shudder*).

Amazing selection of beads ranging from Toho, Miyuki, Matsuno, to Japanese generic seed beads from…read more8/0 to 15/0. They start at less than $2 for 7.5-10g. At the entrance, there is a section of discounted beads. Near the back of the shop, they have crystal beads and other unique singular beads for purchase. They also have threads, ring jumps, headpins, and other tools but some of them are expensive. During my first visit, I wasn't greeted but I went out of my way to build rapport with one of the owners, I assume, who did eventually open up. There was a kid rollerblading in the shop, extremely anxiety-inducing and unprofessional. My second visit was more positive. A younger lady greeted me at the front mentioning to let her know if I needed any help and the kids were more tamed.

Professional, high quality and affordable…read more Purchased some art pieces as Christmas gifts and needed them hung onto frames. Called Artist Brand Canvas last minute and spoke to Nick. Nick was super friendly, provided creative ideas and was willing to help us same day. Showed up and was quickly helped with our project. Nick needed to customize the frames and offered us creative solutions. He provided us a super reasonable quote and asked us to return in about 10 minutes. We went to grab a quick refreshing drink and returned in about 15 minutes. Nick had prepared all of our paintings onto customized frames. It made the pictures more lively and exquisite. Thanks Nick and Artist Brand Canvas! Will be returning for all future projects.

This place is located in a warehouse area. I came here during their open hours on Thursday but…read morefound the place closed... looks like no one was in the shop because I tried calling and can hear the phone ring on the other end. I'm willing to come back again to see what they have to offer. But just a note-CALL BEFORE YOU COME... so you don't waste your time.

I love that this place has everything a taylor or a seamstress would need. No fuss, everything is…read morein plain site. We came to look for a garter and found that they had a wide variety of sizes and color. The workers are nice and quick to assist. Best place ever!! Warning: The business is organized but not how the TV shows would do it.

This is my go to store. The women who work there are seamstresses themselves so they offer lot of…read moretips and suggestions. This is a very, very tightly packed store, very similar to the outlets you find in the textiles downtown. But tell them what you need and they will find it for you! The stuff they sell are not name brands but items that industrial sewing factories use. They speak some English so it helps if you have pictures to help explain your projects. I brought knits to dress 5 kids for Halloween and the cost for all the fabric cane out to 30 dollars. They don't have every color of thread or zippers in the rainbow, nor bias tape, but creative folks will teach you how to improvise. Because it is a very crowded place, best not to bring seniors with balance issues or small children.

They have many cute things from Japan. The ladies here are…read morevery friendly. They wrapped your purchases for gifting.

Me and my friend came in around 8:40 PM, and the older lady kept giving us weird looks for no…read morereason. (I just saw their business hour on here, but their opening sign was on when we arrived ,so...)After only two minutes, she rudely told us they were closing, and we didn't even get a chance to see anything. (If you were closing, tell us right away when we entered the store, no need for all the staring like we were up to no good)Highly recommend this place if you wanna have a horrible experience ！ no wonder the reviews are so bad. I know you are old enough to understand some basic manners. Shame on you.

This place have great customer service and it is small but you can get what you need for a play or…read moreanything you making as well they have a lot of amazing fabrics and good prices as well Melissa and Lucia was really patient with me, they help me out what I was looking for they will found what you are exactly what you were looking for it went really good plus they are such kind and nice people I have a good time talking to them God bless them

This place is truly a diamond in the rough. I found so many different types of trims for the…read morecostumes I'm making for my church play--and at great prices! Lucia was incredibly kind and helpful, guiding me to exactly what I needed. When you visit, make sure to give yourself plenty of time to dig around--you never know what treasures you'll find. It's a small space, but it's packed with amazing finds. God bless

My favorite place to spend my paycheck! I'm glad this place…read morehas grown as much as it has. It has tons of stickers and plenty of stationary to make your wallet weep. I went here to order custom stickers as well a while back. The quality is the best I've ever bought from and it's local. They are quick to complete orders and super accommodating.

Such a cute store and I love shopping local but their employees they hire here, I don't even know…read more I have come twice and both times I have never been greeted or when I ask for help, they make it seem like it's an inconvenience on their end. I understand it is just stickers but dang. Even when I check out, they sigh and just act like they don't want me there. Third time is not the charm and what a shame they don't have the same hospitality they advertise on their Instagram.

Every thing!!! Since there is not too many fabric stores and we were avoiding going downtown. We…read morefound this small but very stalked fabric store. The service was excellent who need that other chain fabric store that started with a J. This will be the one we go to now. Thank you for saving the day.

First time checking out the store! Wide selection of fabrics and accessories! the lady who helped…read moreme was very nice and patient helping me find the right color/material. I'll be back in the future for other cosplay needs! Good price too!