Please do not go here for tattoo removal. After spending hundreds of dollars on tattoo removal with Softouch, I am left with a terrible burn scar. I received approximately 6 laser treatments. The laser removal was going well, my tattoo was about 80-90% faded and not very noticeable. At this point I was happy with the removal process and thought I had maybe two more sessions until the tattoo was fully removed. However, when I went in for my next laser treatment, I was told that there was no point in me doing another laser session ( I had already paid for a package of laser sessions and had one left) - that the best option now was to do a chemical peel. I was told "not to pick at it while it healed because that would make it scar." No other warnings or cautions were given. I had received chemical peel facials before, so I wasn't alarmed at the idea. I feel I was not appropriately cautioned. After getting the acid applied, my skin developed horrible, painful blisters. The area was raw and sore for over a month after the treatment. After healing, the area was red and raw for over six months. It was a severe burn. Now, approximately two years after the burn, the scar that I have been left with is more noticeable than what was left of the tattoo. I wish they had properly informed me of how severe of a burn the acid would inflict. I did not "pick at it," and was still left with a bad scar. Had I known the possibility of a scar was there, I would have opted to try another laser treatment, or see if the tattoo would fade with time. I called two times after the burn to let them know how severe the burn was, and to ask what to do. I was told simply to "put A&D Ointment on it." I do not feel this is an appropriate response to give a client who is complaining about blistering sores weeks after treatment. I am now seeking help from a dermatologist to try and lighten the scar. Please don't make the same mistake I did. read more

Softouch Permanent Makeup - This photo was taken approximately 3 weeks after I received the acid treatment (cost $115) which has left me with a permanent scar. - Tattoo Near Me - Kenner, Louisiana

This woman Carol is a fraud! She took my money and did not provide any results on my tattoo or hair removal. Not to mention it was extremely more painful than it is supposed to be. I absolutely do not recommend you use this business. This woman is operating with a doctor on her staff but it is her uncle and he is rarely in her office. That's her workaround and is extremely unethical. read more

Believe all the negative reviews. I wanted to see for myself but Fraudulent business practices were quickly apparent. After commenting on FB regarding micro channeling, she encouraged me to come in for a FREE consultation. I had to cancel due to an unexpected death in my family. She attempted to charge me a $25 cancellation fee for a FREE consultation. Insisted that i had agreed to it and confirmed via text although she did not have my contact information. Argued with me on FB messenger and then blocked me from her site. I would say she is A. crazy B. Fraud. Ask questions about this practice. She never could prove to me where these stem cell growth factors originate. Said they were donated bone marrow? From a human or an animal or just a lie? Strongly advise against using her services. Believe the reviews folks. read more

I just had my 1st Microchanneling w/Stem Cell Growth Factor procedure done and I can see results already. Didn't hurt and didn't take much time for the procedure. I'm so happy. Thank you Carole Siegel DeZarn as always u go above and beyond for your clients. Appreciate u read more

I don't know where to start but RUN fast away from the thought of having anything done here. The owner is a know it all who really doesn't know much. The first time I met her, she started pointing out flaws which I didn't think I had and probably don't. Just a selling tool. That's not the way to keep customers Carol. The website states that Dr Karl Friedrich is affiliated with this biz... googled his name and it doesn't come up in LA. You would think a business which offers these services - laser, permanent makeup, etc would be a beautifully decorated and clean space. Noooo, it's dirty and run down and the waiting area is horrible!!! I'm pretty sure if that's what a customer sees looks like, what we don't see is probably much worse. I'm going to have her and her biz checked out to see if everything's legit. I know she was caught doing some kind of training she wasn't supposed to be doing once already. The only positive is the receptionist. poor woman... can't imagine the crap she must deal with having a grouchy, loud mouthed, know it all for a boss! p.s. you should put a more recent photo on your website. read more

It's Carole's way or the highway--she doesn't really care what you want, just what she thinks looks good. Not a good way to approach putting a tattoo on someone's face! read more

Absolutely do not bring your money and business here. We bought a Groupon for 3 tattoo removal sessions. They agreed to do both of my fiancé's very small finger tattoos in each session, which typically they charge for each tattoo. The owner who only preformed the last 2 sessions informed us of that in the second session, but since it had been started by a previous employee she agreed to finish. Each session lasted no more than 3-4 minutes. After the 3rd session was complete, she offered to sell us another 3 sessions for $200 agreeing to keep our agreement of both tattoos, which combined are about the surface area of a quarter. She informed us We would need a total 9, or more, sessions to complete removal. We felt that she was giving us a good deal, we even referred my fiancé's sister there for microdermabrasion. We went today for our first of the next 3 sessions which we had paid for after the end of the last of 3 sessions, and the owner informs us that we have yet to pay. Absolutely untrue! I said we already paid the $200 for the next 3 sessions and She said that, that additional payment was for the Groupon because they don't do two tattoos in one session. We feel lied to, stolen from, and completely conned! We will be reporting this business to every single agency we can. We wish we could give this place no stars. This is the worst kind of business, absolutely unprofessional and completely lacking in integrity. read more

STAY FAR AWAY!!!! The owner here is an absolute monster. I would give a 0 if it was an option. I came in for tattoo removal, she told me I needed all sorts of work done and insulted me multiple times. I had purchased a groupon four years ago and used my 3 sessions. I then purchased another one 3 years later (it specifically says that you can buy them every 6 months). The owner SCREAMED at me in front of other patients and called me a scam artist and told me I can't use the groupon and that I had to pay her $300 for the services AFTER she had already done them. THE WORST BUSINESS OWNER EVER! read more

This place is amazing. The permanent makeup that comes out of here is top notch. Anyone who disagrees need to learn a thing a 2 . Very natural , sexy work and a very professional staff. read more

Very disappointed after getting permanent eyeliner applied twice and following all the directions it did not stay. Very painful and upset that it didn't work. When I called to ask if they would try again they were very rude and said I would have to pay for it again. I absolutely DO NOT recommend you use this business. read more

Laser hair removal. I was asked IF I had Group-on, I didn't know of any special prices, so she ignored the fact that she had discounted services and proceeded to charge me full pricing. Until I asked if that was fair, marketing 101, shouldn't have said it was offered for LESS, and keep higher prices for the client. Monthly I had minimal results and we 'raised' the levels that should show results next month. I am still shaving. Wendy seemed disorganized, aloof, and verbatim said she was in the industry to make money. She was too pushy and forgot to put glasses on numerous time. I pre-paid; that's why I returned. I was supposed to renew the package THIS WEEK in order to reach our desired results after 6 failed attempts. 3 weeks prior, when she showed up a wreck and LATE for our last appointment. I informed her to call and schedule. She was VERY pushy for me to renew and pre-pay. I was reluctant. I wouldn't recommend and am continues treatment elsewhere. read more

I can't urge you enough, whether you want to learn PMU or receive any service- do not do business with Carole Dezarn. I was referred to her for PMU classes and it's been a massive mistake and waste of money that she refuses to return in full. The signed contract she sent to me laid out the circumstances in which I could get a refund since I hadn't even scheduled classes with her, and it became a months long stressful ordeal of calls going unreturned, checks and written cancellation getting "lost" in the mail, "human errors" in bookkeeping, and excuses that didn't add up so she wouldn't have to return my money. She is evasive, dishonest, and unethical, and I'm glad I followed my gut and got back the money I did despite the $1,000 deposit (that in the fine print actually is refundable) still being in her pocket because she believes she is entitled to it despite breaking her own contract that states refunds are paid in full within 30 days of notice(spoiler alert, the refund wasn't paid in full within 30 days). I saw red flag after red flag when she quickly added me on her personal Facebook that she uses for business contacts and her posts set off alarms. It was clear after endless unprofessionally personal and angry posts about her personal life/details of her break up that she wasn't a trustworthy and stable people to learn under, and after seeing many reviews I hadn't seen before about her unprofessionalism and questionable behavior as far as money goes, it was obvious I shouldn't invest in her any more than I had. I have the receipts for her dishonesty and brazen lack of ethics, and I can't urge you enough- get work done by people you can trust and who respect those who give them business. Don't give one cent to her or her business, you probably won't see the whole penny again. read more

I brought a groupon to the place for a tattoo removal which let you purchase up to 3 visit. 4-5 months later I purchase 1 again for the treatment. I guess I didn't wait whatever they're rule where they said it has to be six months before I could use the Groupon again, so I waiting for 2 more months before I came back. When I came back for the treatment, the girl that did my tattoo said now you can do 3 more treatment for $99 ( the size of my tattoo ) and I can pay directly through them to past Groupon. Anyways, I called for the appointment and came in today. The girl that normally does my remove was there, but Carole, the owner, took me in the room and said she have to re-Measure my tattoo size because we can't no longer do $100 for my size tattoo. And was told that the last time they told me that I couldn't use Groupon anymore. Well, that was the point is I couldn't use it then why March they refuse me but when I came back in August and they accept the groupon and doesn't she read her own term on the FINE PRINT for her own voucher? She should have it change to NEW customer only instead of say not valid for customer who use services in the last 6 month when I refuse to pay for a minimum of $300 treatment and say that ok I don't need it. She was being so rude and unprofessional and asked if I do permanent make-up and (I told her yes just to say it )then she say she have to fix one of the client eye-brows because I mess it up . I ask she what you meant; she said someone went to a shop in Chalmette and got her eyebrows done by a lady name Lisa . Don't know why she would jump to conclusion and say it was me. Lol. I told her my salon was never in Chalmette so what is she talking about. I thought that was very rude and unprofessional of her to tell me that... Just because I don't want to spend $300 on her today, I don't mind to spend that money if they would only tell me one thing instead having her employee tell me one thing and she want something else. If she says that she couldn't afford to do $100 per session on the laser, if that's the case, then don't run the Groupon... read more

I was VERY dissapointed in Softtouch Permanent Makeup. First of all, it is in a sketchy location. They charge a lot of money for expensive procedures, but do not properly inform you about the procedure. The technicians are uninformed and not properly trained. I received a bunch of lazer hair removal treatments. A different technician treated me each time. They were constantly confused about the proper lazer settings and put me on different settings each time. Sometimes the hair would appear to be going away, and other times it would all come back. After many treatments, I have full hair growth in the treated area. I was treated very poorly, rather than like a valued, paying customer. Softouch is very poorly run. read more

There are supposed to be doctors there I have never seen one. I think the whole staff there are very unprofessional that is why they keep the groupon's coming. Without the groupon coupons they would not even be here. This place is a real joke. read more

I first bought a Groupon for laser tattoo removal at $100. The lady that did my first removal session was very nice and professional, she said I was able to use two more groupons since it simply states on group , "May purchase up to 3 groupons, and 2 additional as gifts. can use one per visit." Meaning I can buy 3 for myself and use 1 per visit! She said after that she would quote me a price. The receptionist at the front desk confirmed what the tech had said and said instead of me going threw groupon they would just honor the $100. Meaning they get the $100 instead of going threw groupon. The day of my second appointment I waited for 1 hour patiently, the tech never showed up, So the receptionist called the owner in to perform my treatment. The owner was very unprofessional. She decided to review my chart with me in the hallway, proceed to tell me she wasn't going to honor that price, never once looked at my tattoo to give me a price or anything. Had that been handled differently I probably would have payed for it and still been a client there. It is extremely un professional and a horriable way to do business to not honor not only what your employees quoted me, but to also not honor what is clearly stated on the internet for thousands of people to see. read more