Beautiful office, very professional polite and friendly staff, very satisfied with the treatment it was on time easy and fast. Doctor Ali did a very good job taking my tooth out and make it ready to do the implant in a few months. Price is amazing. Recommend him to everyone 100% read more

Nicest people to talk to, the office (inside) is very fancy, it will make sense when you get your bill, the parking lot needs some help. The support staff is nice and seem to care. I had crowns done on the left side of my mouth (back 3 teeth) they took impressions and put them in my mouth without issue. The problem is that Dr. Fakhimi then removed all the anatomy from the newly delivered teeth leaving me with flat, horizontal pegs for teeth. Perhaps it's my fault for telling him my bite felt off, I don't know. It took forever to chew anything and I couldn't figure out why, I then noticed my teeth were flat. I called the office to see if they could use the impression to redo the teeth but they get rid of impressions once the teeth are delivered. I asked if they could use the teeth on the other side as a guide to give anatomy to the other side but apparently that is not a thing. In summary I paid about $5000 (thats with insurance coverage) to Dr. Fakhimi who permanently disfigured my teeth and bite. He does have a soft touch the anesthesia was painless, and grinding my teeth down didn't hurt. If you go to him just don't say your bite feels off because there is no way to fix teeth with no anatomy. Compare the back 3 teeth on the left to the ones on the right. It may not look like a big difference but it will determine if you eat steak again or not. read more

Soft Touch Dental Group - compare the back 3 on the left to the back 3 on the right - General Dentistry Near Me - San Diego, California

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I absolutely hate the idea of having to leave a bad review, but I think it is important to warn others, so you don't have to go through what I did. I saw Dr. Fakhimi for 2 dental implants that I needed back to back, the first one was on 4-16-25 and then I had the second one done on 8-1-25. I ended up going to my regular dentist for a cleaning in January and he was appalled at the work that was done. I posted a little clip of him talking about it. I ended up getting an abscess on the bottom one and decided to find an oral surgeon to get another opinion. She did let me know that both of the implants were both placed incorrectly and that they both needed to be redone. I was absolutely devastated! I emailed Dr. Fakhimi's office to request that my dental records be sent to me on 3-14-26 and again on 3-26-26 and they did not respond or send them to me, which is illegal and a HIPAA violation. I still hear Sheryl's voice (the office manager) saying to me that they want to earn my trust after the first implant. Trust? I tried.... twice. It's long gone. I now have to go through this entire long process again. Please be careful and choose wisely when getting a dental implant done, I wish I did. read more

Soft Touch Dental Group - The abscess I got shortly after the bottom implant. - General Dentistry Near Me - San Diego, California

Very nice facility and nice staff at first. Went there because they promoted a special for 4k invisiline. Plus, if I booked in the first week, then they would credit 2k. See picture attached. When all said and done, they show me the bill for 6k, then they mark down 2k. So the balance is 4k. I tell them that not what their ad says. They should have said something like 6k current costs and 2k off equals 4k total. I told them this is false advertising and it should not be allowed. Then the lady comes back and says we will honor the price shown in the ad, but I'm like it's the same thing. If you're honoring the price then it should be 4k total price minus 2k credit so the balance is 2k remaining. Ooooo we can't do that! But that what you are promoting online. I sent a follow up email and I got a call today with a lady who claims not to know who I am. Did I inquire about invisiline, like if it was my first time calling. Listen, I don't like ruining people's business because it's about making money and living in a good life. But when you are online promoting falsely and wasting peoples time, that is when I will take the time to write a negative review about your business and warn others that your predatory practices should be highlighted amongst the community. If any attorney see this and would like to pick up the case, please let me know. read more

Soft Touch Dental Group - $3995 price, plus if you book today, plus get a $2000 credit. This to me means $2k Invisalign. - General Dentistry Near Me - San Diego, California

Did not have a good experience. The ad says you get X-ray's, exam and regular cleaning for $99.00. This is a lie as they do not do the regular cleaning that was advertised in the special. The objective is to sell the deep cleaning for $1627.00 and still charge the $99 Dlls anyway. It is very misleading plus my upper gums got swollen after his exam and 4 days later I still feel uncomfortable to the point I need a Dr to check it. They told me they could offer a 5% discount if I do the deep cleaning as a gesture from the owner for not doing the normal cleaning. Do not fall for this just because you have a polite phone call to book your appointment. read more

Wonderful experience in this dental office, the staff were amazing, great location, the office area and the dental chairs were super clean and sanitized. Most important, Dr. Fakhimi did a wonderful job on my two fillings, didn't feel a thing and they simply look perfect. read more

It took 4 hours to get a root canal and temporary crown because the dentist was also helping at least four other patients at the same time. Then they accidentally cut my lip which left me with a bruised bleeding lip for hours. My lip is still swollen hours later. read more

Soft Touch Dental Group - The cut I received during my appointment. - General Dentistry Near Me - San Diego, California

I want to recognize Desiree Sherman from Soft Touch Dental for the exceptional service she provided. She called me personally to verify my appointment and took the time to clearly explain everything related to my upcoming consultation and procedure. She carefully went over the evaluation for the four molar implants that I need, making sure I understood the process and what to expect. She was extremely professional, very helpful, and absolutely on point with every detail. Even before visiting the office, the way she treated me over the phone gave me a great sense of confidence and trust in this dental practice. If they have an employee like Desiree representing their office, it speaks very highly of the quality and professionalism of the entire team. Desiree was extraordinary, and based on my experience speaking with her alone, I would highly recommend this office to anyone looking for excellent dental care. Humberto Iglesias read more

I recently had eight teeth extracted under local anesthesia. I was very impressed by the professionalism, kindness, and hospitality of everyone at the clinic. I truly appreciate the excellent care and highly recommend this clinic. read more

My dental hygienist Carmie Williams was polite, professional and thorough. She made me feel comfortable throughout the entire procedure and was a reassuring presence in the treatment room. The clinic as a whole values quality which I greatly appreciate and the space is impressive! read more

Everything and everyone in this place are very welcoming! They offer a $99 special for exams, and they really guided me through everything. I am terrified of the dentist( haven't been in a while), and everyone was so kind. Emily and Alex are the receptionist and are wonderful, so kind and accommodating! Carmie the dental hygienist asked me how I feel about the dentist after her introduction and made sure to explain everything so I wasn't so nervous! She offered blankets and headphones so I would be comfortable. The dentist Dr. Fakhimi is also very kind and will answer any questions you have. Last the dental assistant, I forget her name but huge shoutout to her as well she was very gentle and sweet. 10/10 recommend. read more

These people are grossly incompetent. They completely FAILED to put in a temporary crown that would last more than five hours. They had a hygienist performance work that she wasn't licensed to perform. A dentist stopped by at the end of the visit and said hello. He did NOT check the work, he did NOT look at the crown the hygienist placed. The after hours emergency line doesn't exist. They leave a number on their office voicemail that goes nowhere. I read an article online that this business sued a patient who left a negative Yelp review. I've been a litigator for 30 years. Bring it on. There was a news story about this dentist threatening patients over bad Yelp reviews Someone is threatening unhappy dental patients who posted bad Yelp reviews By Jeff McDonald | jeff.mcdonald@sduniontribune.com | The San Diego Union-Tribune Going to the dentist can be daunting enough. Kristin Brinner never thought her visit from 2011 would result in a litigation threat six years later. Last month the Solana Beach web developer said she received an email threatening legal action if she did not remove a critical review she posted on Yelp of the Soft Touch Dental Group in Clairemont. "My immediate knee-jerk response was 'Oh, I better pull that down'," she said. "Then I thought about it and started to question why this was happening now." Brinner has not received an explanation for the threat. She opted not to remove the post and instead began talking to lawyers. Then she started contacting other former patients at Soft Touch Dental and learned she was not alone. "I hate bullies and I want to push back if I feel like I'm getting bullied," said Brinner, who found the dentist through a Groupon promotion but declined any work after her consultation. "I want them to know they can't behave this way and expect that no one's going to call them on it." Soft Touch Dental owner Ali Fakhimi has seen the negative reviews and responded to several on Yelp. He says he has no idea why someone is contacting his former patients and threatening them with litigation. "I don't know why this is even happening," Fakhimi wrote in an email to U-T Watchdog. "These people left reviews several years ago and it is their prerogative to do so, and in fact we encourage our patients to leave reviews." The dentist said the server on his office computer system recently crashed and suggested that may explain how someone gained access to his patient contact information and records. He said he is investigating what happened. "At this time, this Yelp issue is the least of our problems," Fakhimi wrote. "We are trying to find out what other private information from our server has been accessed and compromised." According to former patients, a person who identified himself as Alex Mendes contacted them either by phone or email, said he was a consultant for Soft Touch Dental and alerted them to the negative review. In each case, the email reminded patients they had signed an agreement limiting their ability to "disparage, denigrate, defame, slander or otherwise post, disseminate, publish, and/or distribute statements, commentary, reviews, reflections" and potentially calling for $5,000 in liquidated damages. "You have left a negative review defaming and slandering this office," the email to Brinner stated. "We are kindly asking you to remove your Yelp review within the next 48 hours to avoid any legal action that may arise." The email came from an account with Soft Touch Dental in the address, but it was a Gmail account -- not the company's own email domain. It listed the dental office's telephone number as a point of contact. No one replied to an email U-T Watchdog sent to the Gmail address, and the dentist said Mendes is not representing the office. The U-T could not locate anyone by that name in the county. "As far as Alex Mendes, or anyone else for that matter stating that they are representing our office regarding any reviews, that is false," Fakhimi said. Alvin Amar of Sorrento Valley runs a small nonprofit that helps poor families access healthy food. Three years ago, he saw an ad for Soft Touch Dental in a free newspaper offering discount work and thought he could get his teeth looked at for a reasonable cost. After a consultation that stretched to two hours, Amar said he was told he would need a deep cleaning for $1,100 and a slew of other services totaling $13,000. jeff.mcdonald@sduniontribune.com (619) 293-1708 @sdutMcDonald read more

I had to choose a new dentist and I couldn't be happier with this office - the staff were so friendly and helpful, and the doctor helped me immensely. The office is very welcoming and comfortable, and every aspect of care held the highest standard. I was helped by Mariah, Sheryl, Emily, and Bella. My hygienist Carmie did an amazing cleaning and Dr. Kamada did a wonderful job with my first fillings. If you're looking for a new dental office, you won't be disappointed! I'm excited to go back. read more

I have been going through my Invisalign treatment with Dr. Fakhimi throughout this year and I am so happy with my results so far! I had traditional braces when I was younger but never kept up with my retainer. I started my Invisalign treatment while pregnant and it has been such a smooth experience. All of the staff that works at Soft Touch Dental is amazing from the office manager/coordinators to the dental hygienists/assistants. As soon as you step foot into the office, you are greeted with kindness and can tell that everyone is truly happy to be a part of Dr. Fakhimi's team. The office feels luxurious and spotless. I highly encourage you to book your dental work with them because you will be well taken care of and leave with your teeth feeling amazing. read more

Soft Touch Dental Group - General Dentistry Near Me - San Diego, California

Soft touch dental is one of the best dental experiences I've had. The staff are wonderful and very helpful. I had a mixture of treatments including, a cavity filling, teeth cleaning and retainer teeth straightening. They make your experience very pleasant and are abs worth putting your trust in! read more

So I went back to get seen to make sure that if my implants falls out again and even though I was not able to get the second cleaning due to sensitivity. That he will still see me and take care of any issues and Im not going to be out of 1000s of dollars . He gave me good advice. Im glad I talked with him. read more

I went in specifically to take out 3 wisdom teeth so my review is about that aspect of this practice. The office is well-furnished and has a good overall vibe, and the workers are very personable. Knowing that I was only really coming for my wisdom teeth, I felt fine turning down immediate recommendations but they are sale oriented in this office it would seem. The medication and surgery worked very well, this is my first time using arnica and it seems to do its job. The conscious sedation was also new to me and worked perfectly, I was asleep for about 3 and a half hours and apparently the surgery took 1 and a half which seems pretty quick and efficient. I have had no major pain or complications and it's day 3, I can say they seem to have been careful and closed the sockets nicely. I'll be getting sutures removed in a week and a half so I might update this review then. Altogether, a very smooth process yet one I look forward to never having to repeat again. Would recommend others to get their wisdom teeth taken out here! read more

I went in for uppers and lower implants. The surgery took six hours and I didn't feel a thing I was sore after but everything's OK. I would recommend Soft Touch to get it done. Everybody in the office is so nice they make you feel very relaxed and welcomed. read more

I was referred here by some amazing friends that have been going here for over 10 years. I was having some pain in my mouth and they were able to accommodate me with an appointment. They do have text reminders for appointments which is great, especially if you work in a phone environment like I do. There are parking spaces out front so that you don't have to park on the street. As you can tell by the pictures, the office is top notch. It is immaculately clean and decorated well. They even have a high tech bidet in the bathroom. So expect to be impressed! The two professionals that work the front, Sheryl and Hali, greeted me with warm smiles. I have since been back twice and I always feel so welcome when I walk in. You can tell that their patients aren't just a number, and I appreciate that so much. My dental hygienist, Danna, was amazing! I had a periodontal cleaning and before the procedure, I told her that I get motion sickness and sometimes the vibrations from the tools can cause me to become nauseas. She reassured me that she would take great care of me, that I wouldn't become nauseas. Danna was friendly, and I highly respected that she was transparent about the condition of my teeth. She told me about to take better care of them, and I even purchased a tooth brush from the dentist office. A month later, I returned and my teeth are doing much better. Danna encouraged me to keep up the good work. The employees and my friends spoke highly Dr. Ali Fakhiki. He was very polite and walked me through the condition of my teeth and what I can do to improve their health. He made things clear and understandable; I never felt like I was needing to ask questions. He was very knowledgeable and you could tell he has been running a wonderful business for a long time. One of the most important factors to me that everyone helped me out with was the financial breakdown of everything. I never felt like there was any miscommunication. They were able to provide me a quote for an implant replacement and veneers. I don't have a lot of money, so I'm not sure when I'll be able to get this done. However, I'm confident that Soft Touch Dental would be the best place for this. I am excited to be a returning patient. read more

Soft Touch Dental Group - From one of the procedure rooms - General Dentistry Near Me - San Diego, California

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Left a broken tool inside my daughter's mouth during surgery. My daughter was pregnant at the time. I will never forget his denial years ago. Still has the piece in her mouth. read more

What a glamorous dental office! I've passed by Soft Touch Dental throughout the years since it's nearby but I only went in for a visit this past week! I actually first heard about Soft Touch Dental a few months ago from social media! I saw a photo pop up on my feed for this practice and when I checked out their account, I saw that some social media influencers go here like Ariel Tejada (Kylie Jenner's makeup artist) and Lilly Ghalichi (aka Lilly Lashes) who is my idol! I was surprised that they were local and really close to me! Since I just switched dental insurance providers recently, I thought it would be the perfect excuse to check them out! Scheduling an appointment was a breeze, their staff is really nice and friendly. I spoke with both Hali and Sheryl on the phone and they were both awesome! For some reason their website wouldn't let me submit the new patient paperwork and I was dreading filling it out in person, but Sheryl was fantastic and filled it out for me! They are taking extra precautions for COVID which is great! You have to call them when you arrive and wait in your car until they give you the ok come in. While I was working with Sheryl filling out my paperwork, another patient came in and she was politely asked if she could wait in her car so we could social distance which was reassuring. They asked me to wash my hands and also gargle an anti-bacterial wash before they allowed me into the exam room. They also installed doors to each exam room as an added precaution. I felt safe the entire time! Also, did I mention? The dental office is so fancy and GLAM! I wouldn't expect a dental office to look this nice but it is GORGEOUS! I want them to decorate my place lol Even their bathroom has a fancy toilet that's automatic with a heated seat haha Dana was the one who took my dental x-rays and did my cleaning and she was the sweetest girl ever! She made sure to inform me of what she was doing along the way, which I appreciated! I met Dr. Fakhimi briefly and he was a nice guy! Overall, I was very pleased with my visit and I look forward to my next cleaning! I promise to floss more lol read more

Everything about this place is top notch. From high class office to the talented Dentist to all his staff, this is the place to have whatever dental work you need done. They work with you, not against you, and are very nice people. I can't thank them enough. Much appreciated you guys! read more

I have always had a difficult time with going to the dentist. I have very sensitive teeth and have had terrible experiences in the past with other dentist. Then I met with Dr. Ali and his team and literally my whole experience in going to the dentist changed! They truly are "soft touch"!. I barely felt my numbing shots. As you can see from my pictures I was missing back teeth, my front ones were yellow and I was just not happy anymore with hiding my teeth and not smiling. Well I can't stop smiling now. My teeth are beautiful! I still have my back ones that will be finished very soon. Overall my experience has been exceptional with Dr. Ali and everyone of his staff members! Seriously they care and they all are perfectionist! read more

Soft Touch Dental Group - Before..missing teeth in the back and yellowish on the front, crooked bottom. Yikes! - General Dentistry Near Me - San Diego, California

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I FINALLY found the dentist I ABSOLUTELY love. Dr Fakhimi is very experienced, caring, straight to the point and will tell you how it is. Sheryl and Hali ( front desk ) so nice, friendly and helpful. You feel very welcomed every time you coming into your appointments. All the ladies that asssist dr Fakhimi is such a pleasure to work with and taking such a good care of you. You can tell that everyone love working together and making such a good team. Absolutely happy with a service and my teeth never looked better and healthier. 100% recommend this place!!! read more

I'm having implants done here. All of my teeth were taken out and NO PAIN at all. The doctor and his staff are wonderful people.

I did my tooth filling today and Im very much happy with the experience I had. the way Dr. And the staff took care of it. I'm highly recommend. read more

Dr Fakhimi and his staff are very friendly and professional. Their office is amazing. My family has used them for years. I've had a lot of work- implants, root canals, etc. Never experienced pain. If you have a dentist phobia, please try Soft Touch. You won't regret it. read more

Dr Ali and staff are amazing! From the moment you walk in until your visit concludes you will feel the care from everyone you encounter. Each person is so warm and caring. Any anxiety you have dissipates at the door! Dr Ali is so highly skilled in his profession that you wil love your results! I recommend Soft Touch Dental whole heartedly and without a doubt you will enjoy your visit as much as I do! read more

I just saw Dr Fakhimi on KUSI news and want everyone considering going to Soft Touch Dental because it's open during the pandemic to think twice. I had a terrible experience where Dr Fakhimi advised me to do serious dental procedure (which cost $6k) and did not provide me with alternative options. When I provided my x-rays to another dentist they said it didn't look like I needed any work at all. My insurance company performed an investigation and found his office charged me for medication that I never received and when they requested he refund me he refused. I have nothing good to say about Soft Touch Dental - if you decide to go there please be skeptical for your own sake. read more

I never really liked going to the dentist until I found this one. I mean I REALLY like this place. You walk in... Stunning Lobby. It's not just a Waiting Area with some seats and old People's magazines scattered on a table. It's elegant, it's gentle, it's warm. It feels as if you're the guest of honor in Oprah's home for Sunday dinner. Usually any office will ask you to arrive 15 minutes early for your appointments. I show up 30 minutes early because of how nice this lobby makes me feel when I sit in it. The Reception Counter You're greeted with a smile, if not, many smiles. A soft subtle voice emerges "Hello, welcome to Soft Touch Dental, I'm Sherryl. How can we help you today?" If my entire dentist experience was like a dining experience, I'd leave a tip bigger than my bill because of Sherryl. You're immediately made comfortable. I'm talking First Class beverage refreshments are available level comfort. (Not an exaggeration. Beverage refreshments were actually available.) The Staff I can write all day praising each member individually, I'm not. Instead I'll tell you again that I am made comfortable here. You are made comfortable from the very first visit. It doesn't feel like a bunch of strangers with their hands in your mouth fiddling around. Every step of the process is explained to you as it happens (If you're not put under.) If you have any questions they are answered. If you are at any point uncomfortable a simple raising of the hand stops the process. I've been going to this office for a while now and I've never come close to having to raise my hand. Sometimes I fall asleep in the chair during cleanings. (The chairs are soft. They feel new. They probably are new) I fall asleep sometimes during cleanings. I wrote that twice intentionally to emphasize how gentle and surgically precise the staff is with their tools. Long Story Short I can write novels about how much I like this place. I look forward to each of my appointments. I feel satisfied and refreshed with the work and I leave with a smile brighter than a thousand suns. This place gives a feeling of COMFORT far beyond what I'd expect at a dentist office. P.S. One of the nicest bathrooms I've been in... And I've been in a lot of bathrooms around the world. read more

I feel bad even writing this because his staff was very kind, but I just think people should know and be aware of dental practices like this. Always get a second opinion. I just moved back to San Diego from LA and while I was living in LA I visited the dentist every 6 months. When I moved to San Diego I went into Soft Touch because it's down the street from my house. After examining me Dr. Fakhimi told me that I needed serious dental work. My gut was telling me this wasn't right, my previous dentist never told me this, and I wasn't having any serious issues with my teeth. One of his staff members came in after my exam and told me I needed nearly $6,000 worth of dental work and tried to convince me to take out a loan to pay for it all. There were no options, discussion, or explanation, just them trying to convince me how I could pay for it. I believe her words were "without insurance it would have been $10,000, but with your insurance, it will only be $6,000!" as if I was getting some kind of bargain. I eventually went to a different dentist, actually my childhood dentist and a family friend, who laughed out loud when I told him my experience. He said there is no possible way I needed that much dental work and that Dr. Fakhimi's attempt to oversell and overtreat is completely unethical. He was in such disbelief that he called in his partner and said "take a look at her teeth" and the other dentist examined me for a bit and then my dentist said "now tell him what you just told me" and I retold both of them my experience at Soft Touch and they both had a good laugh agreeing that Dr. Fakhimi was exhibiting completely ridiculous and predatory behavior. read more

I want to Thanks Dr Ali and all his team,they are great ,Reggie,Edna,kia,very good Assistants,and in the Front Sheryl always on point,,,, And of course especial thanks to my (witness)jajajajjaja Hali she always have a smile for everyone,,,Great offices,very clean! So Thanks Doctor Ali and everyone that works in there very professional and very nice attitude! AM! read more

This was my first visit post COVID and I was very impressed with the lengths they have gone to make their office safe and compliant. When I arrived I called to let them know I was there. They had me wait in my car for a few minutes until they had a space for me. When I walked in the office I was immediately sent to the restroom to wash my hands and gargle with an antiseptic. My temperature was taken and I was asked several health questions prior to being taken to an exam room There are barriers all Around the reception area as well as doors on all the exam rooms. All the staff had masks on at all times as well. All of their updates really put me at ease. So if you have had any reservations about going into the office for an appointment please don't! They have gone above and beyond to keep their patients and staff as safe as possible. read more

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Long story short I've relocated to another state but when I came back to fix my teeth, Dr Ali and the soft touch team took great care of me. They provided excellent service and was patient and made me feel like they truly cared about my wants for a perfect smile. It has been a journey and I just want to thank them for going above and beyond to make me happy. I wish nothing but plenty of blessings for Soft Touch . Keep up the great work read more

Soft Touch Dental Group - General Dentistry Near Me - San Diego, California

Very Professional and Friendly team that will ensure the right level of care is met for any procedure.

Such an amazing staff! Just got my two crowns today, and the numbness is wearing off. My mouth feels and looks so much better. I'm so happy I made the switch to your office. Thank you so much for everything~~~ Christina Chargualaf read more

I first came to Soft Touch Dental after being referred here by his wife who runs another dental office. At first my experience went very well , I had my wisdom teeth removed, everything went smooth. Dr. Ali did my surgery very well and I had no complications with my recovery. After my surgery I inquired about Invisalign & continued working with Dr. Ali to complete my necessary dental work. I decided to use another orthodontist to have my Invisalign & continued to work with Dr. Ali to have my dental work done in preparation for the braces. After completing all the "necessary" work which was over $2200, I was informed I have to spend another large sum of money to finish my dental work in order for Dr. Ali to approve my Invisalign treatment. I was so shocked when told that I have to have more work done. I requested that the Dr. take another look and make sure the recommended work was necessary in order for me to start my Invisalign treatment... and this is where things went sour. The day I came in to have a second look I immediately felt very unwelcomed. While Dr. Ali was looking at my previous fillings he stated " Did you have this work done here in the U.S.?" I was so confused by this statement because I have NEVER mentioned getting any dental work done outside of the U.S. I assumed since I am hispanic he was guessing I got my fillings done in Mexico. I was so upset about this comment that was made because I was pretty sure it was his WIFE who did these fillings. I had them done less than 2 years ago and he said they had to be re done because they were done so poorly. I left the office and requested an invoice of everything I had done here and at his wifes office. He told me he was going to find out if it was in fact his wife that did the fillings then give me a call back. I NEVER got a call back. After going through invoices I found out it was his wife who did my original fillings. I then called the office again to speak with Sheryl who was very friendly at first but then quickly changed her attitude with me. I called her in hopes of trying to understand what exactly i was being charged for and to ask her why my claims have not been filed with my insurance. I found out that Sheryl never filed my claims with my insurance and was getting upset with me when i was trying to understand my bill. After going back with Sheryl and my insurance company the "claims" started to roll in. I am not sure why she did this or could not explain to me why she did not file the claims in the first place. This was an "in-network" dentist office and when i called my insurance rep and gave them a copy of my invoice / codes of the work that was done they even stated that i was not charged correctly this is why i kept calling Sheryl for clarification but was immediately treated with a rude tone. I decided to go to another dentist and requested my X-rays and Sheryl took well over a week to get me the xrays. Every time I would call another rep would answer and say she is busy and will call me back but I would never receive a call back. I felt like i was being ignored on purpose. I was very upset with this dentist office by how i was treated and the outcome of things. read more

I visited San Diego last month! And while I was there my buddy Antonio Ayres took me to soft touch. Since we live at the Gaslamp Quarter, soft touch was a little far from there. It wasn't much of a hassle however, as there was plenty of parking available. These guys are top notch. Super efficient! Everything is always explained well and the insurance coordinator goes above and beyond for you. The last dental office I had gone to a few years ago would constantly mess up on the billing it was beyond frustrating. They set me up a payment plan that made it affordable. Long story short it's actually been a pleasant experience going to get dental work done and knowing they're not just there to rip you off read more

Stay away from this place! I started going to this practice to have some fillings done. Dr Ali then told me that I need a bridge and a bunch of their work done resulting in about 12,000. When he ordered the bridge, it was a completely different shade of white that I had picked out. Of course it was too late now since it had been already placed in. Within a few days I went back and told him that I felt very uncomfortable. I explained to him that it felt lose and I could feel cold liquids going underneath the piece. After waiting over 45 min for my appointment that I had arrived for 10 min early, he checked the bridge and told me it was fine and that I had to get used to it. Within two weeks I started having pain in that area where I couldn't chew on my right side anymore! I contacted him a second time and got the exact same treatment. The pain kept getting worse and worse where I was left with unbearable pain. I could not do anything without taking pain medication every 4-6 hrs and having to apply anti toothache gel on the are. My cheek started to slowly but surely to swell up. I contacted him a third time and this time he admitted to recognizing that my entire right side of my face was swollen. He cleaned the area and sent me back home Guess where I ended up a few days later? THE HOSPITAL!! I was diagnosed with sepsis and had to be out on an IV and was kept at the hospital for days to make sure that the infection hadn't spread further! When Dr Ali found out through his assistant what had happened since his office was closed on the day I was admitted to the hospital and he never provided an emergency contact number, he yelled at me with no sense of sympathy of the mistake he had made due to his lack of knowledge in dentistry. I requested a refund for the bridge and he still decided to charge me over 4,500 for it. I stopped going to him and have not looked back since. I can't wait till his lack of knowledge is recognized by the board and his privilege of being a dentist gets revoked! Worst experience of my life! read more

I'll always go see Dr. F at his practice. Reggie has definitely done an amazing job. I'm 3 years with veneers and very happy with everything! Dr. F. and his beautiful wife Dr. F who's so beautiful and one of the best in the world. They've since opened an office in Hillcrest. I haven't checked it out yet but I'm sure it's the best as well. Called Dentique. They have skin care, lip injections, Botox, facials and dental. Who can ask for more? Thanks for my most beautiful smile. Customized to satisfy. I wanted some off the wall stuff. I'm one of those people. My teeth were pretty good. I just wanted something else and knowing the decline of my teeth with wear and tear, grinding and age... it had been on my mind to have cosmetic dental work done. I have to replace all the rest of my crowns yet. In time. Only with Dr. F or Dr. F/Mrs. they're just an amazing couple. Together they've created the smartest dental business in San Diego. I'm certain that anyone who takes my advice, will agree. Xx, Jodi read more