The kids love it here. Video games to play, a movie is always on, toys to play with. It can get…read morecrowded so get here early. Staff is very patient in explaining the procedures to our kids, such as x-rays and cleanings. Doctors are friendly and thorough. We have been coming here for a year now and have no plans to take the kids anywhere else.

Bad customer service; they don't answer calls but they text. Minutes before my appointment they say…read morethey can't take my insurance because it's not a PPO but I do have PPO. I called my insurance to confirm and text them after but they won't text me back. They never called me once or answered my first initial call to make an appointment. This is sad.

2 stars because the kids were ok with this office, but with 2 dental insurance... we still somehow…read moreowed after all maintenance cleaning after asking several times if all will be covered with 2 dental insurance. How is this possible? Needless to say, we will not be going back to this office no matter the convenience.

I have been going here for the last couple years. My first visit a couple years ago I scheduled it…read moreon my birthday and dr Brianne gave me a treat. I went with Invisalign through them and that went great! I hadn't been there for a while and finally came in today my dental hygienist was Darlisa who was very sweet and got my cleaning done. Thanks for always taking care of me!

This is like the quetiest dental establishment I've even been to. It is like 1-2 people working the…read morewhole place and feels very mom-and-pop (i.e. owner doing everything). With that said, kids have had a good experience here. The place isn't as fun as the popular shop around the corner but they aren't afraid of Bluebird like the other place.

We love it here! Dr. Lora Kewallal is kind, patient, and explains everything to the kids in a way…read morethey can understand. The office is adorable and even has longboards and skateboards as part of the decor, which my son thought was so cool. He tends to get anxious at the dentist, but Dr. Kewallal walked him through each step and let him explore the tools to help him feel more comfortable. He trusted her and had a very positive experience. We did find a couple of cavities, so we'll update the review after that follow-up appointment. For now, 5 out of 5. Highly recommend!

I'm a working professional with a not-so-perfect smile. In fact, my smile has bothered me for my…read moreentire life. The bottom teeth are pretty jacked up, the front aren't as straight as I'd like, I have what I call a narrow "crocodile smile", and I have a crossbite. Now that I have a great job with solid benefits, I decided it was time to fix it! I was referred to an orthodontist in Scottsdale (not Premier) for a free consultation. I told the doctor there that I wanted (needed?) Invisalign, but he said that "you would be the most difficult case I've ever done" and that it was not an option for me. He said in no way will I be a candidate for it. He said I needed a palate expander in my mouth for three months (ouch...), followed by at least a year of traditional braces. He did not give me any other options. I reluctantly listened to him. I mean, he had experience and who was I to question it? Enter Premier Orthodontics. My identical twin brother (who also wants to fix his teeth) visited Premier a few days after I had my consultation with the Scottsdale ortho and, during his consultation, Dr. Coles at Premier told my brother that he was a candidate for Invisalign. My brother called me after the appointment and was like, "Hey bro. I'm getting Invisalign and you're going to have traditional braces! What gives??!" I thought, "Wow.. if my twin is a candidate for it.. why did this other doctor say that there's no way I can get it?" Freaking out because I had an appointment to put in a palate exander (see: torture device) in my mouth the next week with the Scottsdale ortho, I called up Premier and told them my situation. They IMMEDIATELY scheduled me to come in, literally within the hour. I had my consultation and Dr. Coles said that I was definitely a candidate for Invisalign. Dr. Coles even showed me the Acceledent technology, which will speed up the process by half!! I was ALL IN. To think, Dr. Coles actually listened to my concerns! The entire process was amazing. Becky, the technician, was awesome and used a really cool 3D camera device to take photos of my teeth to send to Invisalign. Stephanie was awesome at further explaining the process and making me feel comfortable. Everyone at Premier was kind, and the lifetime guarantee makes me confident that I'll not only enjoy the process along the way, but I'll enjoy the end result for the rest of my life. My trays come in soon and I can't wait to start Invisalign! I highly, HIGHLY recommend Premier Orthodontics. They were the "second opinion" that I needed. But hopefully, for you, you'll make them the only opinion you need! No more torture device for me. :)

At our final visit, Dr. Triggs's behavior was so rude and dismissive that our child left the office…read morein tears. Our experience with Dr. Triggs has been consistently disappointing. Each time we raised concerns about my child's orthodontic treatment particularly that her teeth still appeared crooked and that we did not feel she was ready to have her braces removed our questions were met with defensiveness rather than clear explanations or reassurance. After the braces were removed, my child was unhappy with the final appearance of her teeth. When we asked reasonable questions about the outcome and what options might be available, Dr. Triggs became rude and dismissive. Rather than taking the time to educate us or address our concerns professionally, he told us, "You can go get an opinion somewhere else." Families should feel comfortable asking questions about their child's care without being made to feel like a burden or treated disrespectfully. Orthodontic treatment is a significant investment of time, money, and trust, and patients deserve a provider who listens, communicates clearly, and responds to concerns with professionalism. Based on our experience, I would not recommend this office and strongly encourage other families to carefully consider their options before choosing treatment here.

My kids love coming to the dentist office because there's games to play and when they finish their…read moreappointment, they get coins for some prizes. They both do well getting their teeth cleaned and they have tv playing on the ceiling so kids can stay still. All the times I've gone, every hygienist has been friendly and makes sure with the parent if they have any questions. It's a great office, always clean, and the doctor and his staff are extremely friendly. I highly recommend this office!

Truly the Best Pediatric Dentist!…read more East Valley Pediatric Dentistry is absolutely wonderful! From the moment you walk in, the entire staff makes you feel welcome and cared for. From the friendly front desk team to the amazing dental assistants and hygienists, and of course, Dr. Johnson & Dr Schow. We're always taken back right away (no long waits!), and they treat us like VIPs every single visit. The care, kindness, and professionalism they show are unmatched. I can't say enough good things -- truly the best pediatric dental office out there!

Dr. Brent Pospisil is the very best dentist ever!! He listens to you and takes the time to explain…read moreeverything. Such a fine dentist! He never tries to upsell you into an unneeded procedure and his work is so professional. He is a perfectionist and that is so unusual in this day and age. Even when I lost my dental insurance I still go to him because I doubt I could find a better dentist! I highly recommend Pospisil Denistry.

Dr. Brent and his team are AMAZING! As a new patient, I had…read morea tooth emergency and they were so caring, compassionate, and made the time to fit me in on such short notice plus did a fabulous job on my tooth. If you are looking for a new dentist I would definitely recommend Dr. Brent and Pospisil Dentistry of Gilbert.

Let me cut right to the chase before I delve into the details:…read more This is the pediatric dental office you want. My 2 year old bumped one of her front teeth a few months ago and it's been a watch and wait situation. It started with a small pink speck which slowly got a little bigger and darker, then eventually got a small perforation (hole) in the tooth which then turned it to a light shade of grey where the bump was initially. You guys...I STRESSED OUT over this beyond what any normal, rational person should. I saw another pediatric dentist who recommended extracting the tooth, which was not what I was hoping for. I just kept envisioning every photo for the next 6+ years of my sweet girl being toothless. Then because of her age the procedure recommended would require sedation or anesthesia which scared me even more. I was sick about this. See, I told you! Who knew I'd be such a crazy mom? I reluctantly scheduled the extraction with the other office and then worried and stressed about this all over again (and again and again). So after about a week and a half of going back and forth over this in my head, my sweet girls tooth started to chip off. Then I really started freaking out. "OMG. What it it just keeps breaking off and then she's in serious pain??" Calm down, Carolyn. I ended up calling Arizona Pediatric Specialists because they had initially been recommended to me by a faculty member at AT Still. I explained to them all of my concerns. The office is not in network for my insurance and I had hesitated calling them before because of this but with all of my uncertainty and not loving the initial office we visited, I decided I would bite the bullet and go anyway. You guys. This office is amazing. AMAZING. From the moment I walked in, I was impressed. It's clean, inviting, decorated with trains! My daughter is crazy about trains. She was in heaven! In fact, the she even cried during the exam because she wanted to go back out the the front and play with the trains again. The front office staff was so accommodating, they made me feel like we were the only patients being seen that day. Then we met Dr. Clark, and if I hadn't already been impressed by everything else so far, I would have been so happy with our visit just based on him alone. He was so friendly and gentle with my crying and wiggly toddler and he listened to my whole sordid and ridiculous story with patience and kindness. We talked about a couple of different treatment options and Dr. Clark has opted to try and save her tooth with a baby root canal and a crown. How amazing is that? Perhaps I won't have a toothless toddler after all! The treatment coordinator helped me get checked out and made sure I had all the info I needed for our followup appointment and she was just as nice as everyone else had been, which, if you haven't picked up on it yet, they were all as sweet as could be. Definitely feeling the love at this place and beyond thankful that this is where we ended up (even though I should have just gone here to begin with). I have complete confidence in this amazing office and I'm actually looking forward to coming back.

I called this business and as I was introducing myself, midsentence the woman who answered the…read morephone hung up on me. Very sad to see this level of treatment and blatant disregard of customers. I personally would take my children somewhere where I felt respected and knew they would be too.

Always my go to dentists for my kiddos from 2-3 years…read more Teeth Fillings for my both kids was gentle and well taken care. Office is neat and service is timely.

1 Star - Rigid Insurance Policies Over Patient Care We're…read moreleaving this practice due to their inflexible approach to insurance coverage. Despite having valid PPO insurance that we specifically pay for to ensure our children receive quality dental care, we were told we cannot use it because of the "birthday rule"--an arbitrary hierarchy based on which parent's birth month comes first in the calendar year. While the office claims this is an "insurance law," the real issue is that Kids First Pediatric Dentistry Chandler chooses not to contract with HMO plans. That's a business decision, not a legal requirement, and it's their right to make that choice. However, the result is that families like ours--who deliberately maintain PPO coverage--are turned away or forced to pay out-of-pocket unnecessarily. When we expressed frustration, we were simply told to find a provider who accepts both HMO and PPO plans "to avoid unnecessary charges." That's exactly what we're doing--finding a new dentist who will actually work with the insurance we pay for. A pediatric dental practice should prioritize care and accessibility for children, not create barriers through rigid business policies. We expected better, especially given the reputation this office has. Unfortunately, policy rigidity won out over patient care. We're transferring our children's care elsewhere and would caution other families to verify their specific insurance situation before scheduling appointments.