I don't know many children that don't mind going to the dentist but when you have a severely…read morespecial needs autistic child with cerebral palsy that's a whole other story! This is a small private practice with Dr. Taylor & there's also an orthodontist Dr. Sutter, then they have 2 office ladies that were very nice. We were in need of a new dentist that did everything in office versus possibly being told a hospital setting depending on your child as so many offices love to tell me! After our son's bad experience at his previous dentist with a couple of extractions it took me some research to finally find Dr. Taylor & oh my gosh so glad I kept searching because he's definitely worth the 45 minute drive! We were basically there for a meet & greet/consultation being that our son needs anesthesia for EVERYTHING including x-rays! Once we met Dr. Taylor I knew we made the right choice, he had such good bedside manner & reassured us that everything is in house. He's the only dentist there as it's his private practice, so no worries of our son being scheduled with a particular dentist at random. They also do anesthesia once a month so that's very convenient versus some other dentist offices.

Ive never enjoyed going to the dentist but my boys actually look forward to going to the dentist!…read moreDr. Taylor is always so patient, attentive, and thoughtful. The staff are friendly and courteous. There's a small kid's area in the waiting room that my boys enjoy playing in. They give the kids a little token at the end that they can use to get a small toy. What a fun idea! I always recommend this dentist to my friends who have kids.

You can go look on the AZ State Board of Dental Examiners site and look up the license of one of…read morethe dentists here- Phillip Cooke- and see the board actions taken against him. Pretty shocking that a pediatric dentist would allow someone to practice who has multiple complaints- including giving too much medication- DOUBLE the medication. Findings of fact say he worked on teeth virgin teeth with no evidence of decay and some ended up needing root canals, he also left open margins on crowns, and patients had nerve damage. License No. D02700 Parents deserve to be aware of this information so they can make informed choices.

I finally decided to move my kids to a dentist that is closer to home and I wish that I had made…read morethe move sooner. First impression- I love all the text reminders without that I know I would have forgot about their appointment since you schedule out 6 months in advance. The office is beautiful! Once we got to the back- wonderful people. The dentist Mindi who took care of my children could sense that we were that fun sarcastic family and she went right along with us. I love that she went over the X-rays and showed them to us our previous office didn't do that and we just had to take their word on what they were charging us for (cash pay). My kids left the office saying their teeth felt the cleanest they have ever felt. Thank you for taking us as new patients. We can't wait to come back for those fillings!

Bad customer service; they don't answer calls but they text. Minutes before my appointment they say…read morethey can't take my insurance because it's not a PPO but I do have PPO. I called my insurance to confirm and text them after but they won't text me back. They never called me once or answered my first initial call to make an appointment. This is sad.

I took my 12 months old baby boy to this dentist and we loved it, the staff is so nice and patient,…read morethe place is clean and sanitized, definitely going back!

Dr. Brent Pospisil is the very best dentist ever!! He listens to you and takes the time to explain…read moreeverything. Such a fine dentist! He never tries to upsell you into an unneeded procedure and his work is so professional. He is a perfectionist and that is so unusual in this day and age. Even when I lost my dental insurance I still go to him because I doubt I could find a better dentist! I highly recommend Pospisil Denistry.

I would give this office a hundred stars if I could, they are the best. Darla is my hygienist,…read moreshe's wonderful, always on time, efficient, friendly and always wants you to feel comfortable. Dr Doug is my dentist, I can't say enough about him either, he's easy to talk to and listens to any issues you might be having. He never tries to push any procedures on you. Let me include the office staff in this, they are so friendly, something you need when walking into a dentist office, they make you feel at home. Try this dental practice, you won't be sorry.

Having CIGNA HMO insurance it's hard to find many options for dentists besides a big chain. Dr…read more Raya is literally a ray of sunshine pun intended. Everyone who works here is friendly and understanding. Cooper at the front desk is so nice. How many times do you call an office and get annoyed with the receptionist? Not here!! Dr. Raya is very skilled and smart. We have had a couple challenges she has helped with. During one instance after hearing that we were in the hospital, she went out of her way to talk with us on a Sunday and proceeded to find an Anesthesiologist and then came in when the office was supposed to be closed! She got her staff to come in on their day off to help! Such an amazing office!! Dr Raya is our angel we needed. In addition to above, she does not add charges above and beyond the insurance. She is very fair. For those without insurance she even has a very reasonably priced plan I saw on her website at $240 for a whole year. That's probably cheaper than what we pay in insurance to be honest. Anyway we highly recommend this office for all your kids!

I know people often share negative reviews, but I wanted to take a moment to highlight a wonderful…read moreexperience instead. My 2-year-old is every bit a typical toddler -- energetic, curious, and not always eager to sit still -- but his dentist was absolutely amazing. Dr. [Name] at Raya Sunshine Pediatric Dentistry is one of the kindest women I've ever met, with such a big heart. Her entire team goes above and beyond to make both kids and parents feel comfortable. The office itself is bright, colorful, and filled with adorable toys in every room. When my son didn't want to sit in the dentist chair, they were so patient and accommodating, letting him sit on my lap instead. I'm genuinely excited to have this office as part of my family's ongoing care. And as a bonus -- their goodie bags are the best! They include all the usual dental essentials (toothbrush, toothpaste, etc.), plus a cute tote bag and a T-shirt.

We have been with Dr. Welch for well over 12 years now. With him in particular, we have had a great…read moreexperience. The front office staff however needs major improvements. They are rude, condescending and completely unorganized. On more than one occasion they failed to accurately schedule my sons appointments. One time he went in for a scheduled cleaning and they confused him with another patient who was having a tooth extraction. Another, he was to go in for fillings and they again had him down for a tooth extraction. There is a clear lack of any customer service. I am ultimately leaving the practice due to the overall unprofessionalism by this staff and true lack of care.

I visited this office for the first time today (3/1/23) for my 1 year old's first dentist…read moreappointment. I was recommended to this office by someone I work with and I'm so glad we came here. I was able to get an appointment the day after I initially called. We had a great experience at the appointment itself. We had a very friendly welcome by the receptionist. There is a nice play area for kids to play while they are waiting, although we didn't have to wait long. The tech gave a thorough explanation of how the appointment would go, which would be great to ease the anxiety of nervous parents. The Dentist himself was SO nice and took the time to educate me on what oral hygiene looks like for a 1 year old. The exam was quick with a "developmental exam". I thought it was a great experience for getting my girl used to going to the dentist. I've already recommended this office to my friend and will be going back in the future.

We had a very disappointing experience with this office. We arrived for both of my children's…read morescheduled appointments only to be told they didn't have the correct insurance information on file, so both appointments were canceled. The staff claimed they had called and texted me beforehand, but I never received any calls, voicemails, or text messages. What was most frustrating was the lack of any apology or empathy. Instead of trying to help or acknowledging the inconvenience, the staff were rude and dismissive. This was also our third visit to this office, so it was especially disappointing that something as basic as insurance verification wasn't handled properly before our appointment. Having two children's appointments canceled after taking the time to get them there was incredibly frustrating. I expected much better communication and customer service from a pediatric dental office. Unfortunately, based on our experience, I can't recommend this practice.

Want to give zero stars for customer service but 1 is lowest allowed :(. We had a very…read moredisappointing experience with this office, we just moved to AZ from out of state and we have never experienced something like this at our previous dental office. We arrived for my kid's scheduled (1st time in AZ) early morning appointment only to be told we can't go in before filling out their 14 page long form on their really slow tablet even though I offered to fill it out in parallel while my son is getting his exam done. My son had school right after his dental appointment so we were really trying to get his dental exam done before his school. The staff claimed they had called and texted me beforehand to fill that long form out, but I never received any calls, voicemails, or text messages. When I had called to book I had mentioned that please let me know if you guys need anything else since I dont like any delays or surprises on the day of the appointment since my son has school right after the dental appointment and I was assured "they have everything" by the person booking the appointment. What was most frustrating was the lack of any apology or empathy. Instead of trying to help or acknowledging the inconvenience, the staff were rude, lazy, and dismissive. It was especially disappointing that something as basic as insurance information provided earlier while booking the appointment in advance was asked to be filled again. Having my kiddo's appointment canceled after taking the time to get it there was incredibly frustrating. I expected much better communication and customer service from a pediatric dental office. Unfortunately, based on my experience, I can't recommend this practice.

My kids love coming to the dentist office because there's games to play and when they finish their…read moreappointment, they get coins for some prizes. They both do well getting their teeth cleaned and they have tv playing on the ceiling so kids can stay still. All the times I've gone, every hygienist has been friendly and makes sure with the parent if they have any questions. It's a great office, always clean, and the doctor and his staff are extremely friendly. I highly recommend this office!

Truly the Best Pediatric Dentist!…read more East Valley Pediatric Dentistry is absolutely wonderful! From the moment you walk in, the entire staff makes you feel welcome and cared for. From the friendly front desk team to the amazing dental assistants and hygienists, and of course, Dr. Johnson & Dr Schow. We're always taken back right away (no long waits!), and they treat us like VIPs every single visit. The care, kindness, and professionalism they show are unmatched. I can't say enough good things -- truly the best pediatric dental office out there!