This company is phenomenal- can't say enough about Kevin and his team. They bent over backwards to…read moreget us set up for our Mom to come home for her last days during this scary pandemic time. Consummate professional, great attention to cleanliness of the equipment we rented. Consistent follow up. Look no further- this is your best choice for home medical equipment purchase or rental. We will only use them for our future needs. Thank you for everything, Kevin!

I mistakenly took my motorized wheelchair to Mobility City Grayslake after seeing they were a…read morerepair center for my make and model. 8+ weeks later, no repair, numerous unreturned phone calls, no sense of urgency, and the proverbial runaround. It became almost comical. No way to run a business. I finally asked for the return of the unrepaired chair, took it to another well-known local company that had me mobile again in a matter of days. Don't waste your time with Mobility City. They will simply aggravate you.

Kelvin and his team were very professional. I needed a lift chair for my Dad and had specific…read morerequirements. He ordered it for me and delivered it within 1 week. The delivery and set up was smooth and fast. My Dad already loves his new chair and it's making it so much easier and safer for him to move around. Thanks so much!

Kalvin was very knowledgeable and helpful in getting me the electric wheelchair i needed that…read moresuited me best with my oxygen tank I'll definitely go to his store for everything from now on in Kenosha

Steven was sent to diagnose and repair my Golden lift chairs. If i could give 50 stars i would!…read more Steven is outstanding! He diagnosed the problem, and was given a challenge outside the norm to repair my chair. Happily both chairs are working better than when i first bought them. Steven is also considerate of your home and takes extra care to not have any damage due to the weight of these chairs. Very conscientious, pleasant and willing to help!

Met with Abdul Syed, Mobility Specialist. Very impressed with his knowledge of the various power…read morechairs in stock. My wife is 5'2" and weighs 110lb. Finding a power chair for her fit has been a difficult adventure for us. She is also very handicapped. Abdul showed us the perfect chair, explained its function and my wife tried it out. With his patience and knowledge, we purchased the chair and are happy with our decision.

I have used Lifeway Mobility in the past to install a chair lift some 20 years ago. I was so…read moresatisfied with their product and service that I called them again when it was time to update. they did not disappoint. Eric and Tyrone together made the process as trouble free as I had hoped. they removed and hauled away the old lift and installed a new one within a couple of hours. Both men were pleasant and professional, took the time to answer any questions, and made the whole experience seem effortless.

We had a stair lift chair installed a little over a year ago. Our electronically controlled foot…read morerest quit working several days ago. My husband called Lifeway Mobility numerous times and left messages to return his call so that we could get our chair serviced. No one has bothered to return his calls. Extremely poor customer service.

The men's Ralph Lauren department inside of Macy's at the shops in Palm Desert California has an…read moreexcellent team from the manager, Michael to Diane to Andrea and Jose.They do an excellent job of engaging with the customers that come in and they are very helpful and always recommending Clothing. That is amazing.

Nobody wants to have a stress fracture which requires "no weight bearing," but Choice Mobility made…read moremy life a lot easier. I rented a motorized wheelchair for home and a motorized scooter for school as an alternative to using crutches or a walker. The products were exactly as described and Art at Choice Mobility was awesome to work with. I hope I never see the place again but recommend it thoroughly and without reservation.

I was driving down Dempster on Friday night, and out of the corner of my eye I saw a sign that said…read more"Wheelchair Servicing." I told my partner we were going to see what that was, and I turned the car around, pulled into the small retail mall, and at the end of the mall was a business called, "Mobility City." We went in, and I was greeted by Geoff, the owner, and his service man who works on the wheelchairs. We talked a bit on what needed to be done on my wheelchair. The service man took it to the back of the store, steam cleaned it, tightened up the "wiggle," and replaced the two arm rests. A really great improvement for a tune up! Feels light new!! I was really impressed by his customer skills, and the eagerness he had for getting me back my wheelchair in tiptop shape! Quite by accident I found this place, and I'm very glad I did, because I did not think that there were any mobility Wheelchair stores in the area. The store is a modest size, and deals with a few different types of mobility services, including mobile wheelchairs WHICH ONE CAN RENT if need be! I am so glad I found this shop. The repair prices were decent, the replacement parts were affordable, and he was able to look at his inventory to see if other parts on my wheelchair could be replaced. I heartily recommend anyone who has mobility assisted devices to seriously check him out. I was very pleased with his service, and I now know if I need any parts for my wheelchair, he's right there to help.

I purchased a Pride Jazzy 27X powered wheelchair in February, 2026 from Geoff at Midwest for $3100…read morecash including tax. The sales receipt notes a $100 discount "for nondelivery" (we took it with us) and a $567 "cash discount." It was a demo but essentially like new due to its being a recently released model from the Pride Corp. Also included in the selling price was a removable cupholder and "complimentary in-store labor" for one year. Several strong positives were experienced while shopping. Geoff has a very nicely configured and stocked store. There is plenty of room for customers to test-drive the various powered chairs. Geoff did not at any point pressure us to buy a chair. He knew his merchandise extremely well and pointed out pros and cons of each of the various chairs we considered. Several helpful suggestions were given regarding the chair we purchased. Finally, Geoff is quite likeable and has excellent people and selling skills. My only issue with Midwest Mobility was pricing. The chair's tagged price was $3699, a full $600 above what the same chair is selling for on Amazon, at other local dealers, and at many on-line dealers. I compared Geoff's price on another chair with those of a couple of other dealers and again found Midwest to be the highest price. I was able to buy for below Geoff's asking price partly because I paid cash but mostly because I knew in advance what the chair was selling for elsewhere. My advice to potential customers is to look but don't buy before you check prices at other dealers and Amazon, which may be lower than Midwest's. Then, if need be, you will be in a much better position to negotiate the purchase price of your mobility device from Midwest.

My daughter needed a GOOD hospital bed quickly. The hospital, as usual, was dragging their feet…read moreabout getting it ordered. She couldn't come home without it. I lost my temper and started calling myself and found DuPage Mobility Group. We had it within 2 days instead of months-long wait. My daughter was so comfortable in that bed. It was a pleasure to deal with Frank & his employees. They always helped me out no matter what I requested or when I requested it.

Fantastic group. I have some issues with my back and used their services after some outpatient…read morestuff and they made the whole process of renting very easy. They were very accommodating and very patient with all my questions since it was my first time renting any sort of equipment. The pickup went without a hitch but i had some issues delivering the equipment back on time since the return date ended up being on a snowstorm and since I was still not able to drive, i was depending on some help to drop it off. So, i called and reached out to them and they had zero issues giving me some flexibility and allowing me to drop it off a few days later (from Saturday to Monday). I ended up dropping it off Monday but the staff was out for lunch and my ride couldn't wait so I called them and they directed me to leave it for them since they would be returning later that hour. There was no extra charges for any inconvenience and they were just so supportive and caring. I cannot recommend them enough so if you're in need of anything at all, this should be your one-stop-shop.

If you or someone you know has a disability and needs hand controls or other driving aids for a…read morevehicle, I recommend contacting New Ability. Jerry installed left side gas and break controls on my new car and did a great job. He is easy to work with and was able to accommodate my schedule on short notice. He does high quality work at very reasonable prices.

I am a fan. My son uses hand controls to drive because of an accident that paralyzed his legs and…read moreimpaired his hands. Jerry put in the original hand controls several years ago. When that car came to the end of its life recently, we needed to get a new car and install hand controls quickly so my son could get to and from work independently again. Jerry answered the call and stepped up. He gave instructions to the mechanic as to how to remove the hand controls from the old car, and even offered to make a house call if needed. We then delivered the car and hand controls, and Jerry got them installed same day. Good guy. Good heart. Highly recommended!

My mom needed a better bed after a mth between the hospital and rehab after a fall. I rented a full…read moreelectric half rail hospital bed. Delivery was quick and precise (was given an estimate), and bed is comfortable! Payment and delivery set up a breeze. Look nowhere else but Mark Drug Medical Supply!

An employee named Patrick was very abrupt, terse and rude…read more At a time when someone is in need of medical equipment, understanding, patience and professionalism is needed.