Amazing customer service. They gave us a discount since this is the second rug that we have…read morepurchased from them,also purchased a display couch.10/10 definitely recommend. Also great prices.

I will never look for a rug online again. My husband and I went to The Rug Gallery and came home…read morewith the perfect rug for our room. Mr. Mohamed patiently went through rug after rug with us, advising us along the way about what would work best for our area concerning colors, quality and durability. We finally settled on a rug that had just been reduced the day before although many of the rugs we could have chosen were more expensive. No pressure from Mr. Mohamed. I will always make The Rug Gallery my first stop for replacing our rugs in the future. We are completely satisfied customers.

Both jobs these folks did for us had shoddy workmanship. Not only that, they 'accidentally' tried…read moreto increase the price they estimated for a job by assuming we wanted the most expensive grade of products without first telling us that we had a choice. I avoid them.

Their aura product gives us excellent 1 coat coverage, reducing our labor costs by as much as 50%…read moreallowing us to pass it on to our customers. Their staff is very knowledgeable and they stand behind their products.

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.

We had Stanley Steamer do a rental house that had only had renters for 4 months. The carpet was…read morebrand new and was installed just before these people moved in. It had a pretty heavy traffic path in the living room. We called Stanley Steamer and paid them over $300. Unfortunately, they were paid that day so no way to hold the money. Afterwards, it looked so poor, two pet stains in the same room that weren't cleaned, I brought my 10 year old Hoover carpet shampooer and ran over the traffic area and pet stains. The first time I ran it, the water was really dirty so I assumed....ok, bad walking area. I refilled my shampooer and ran again and took a picture of the second time I shampooed the area. The water was filthy. We called Stanley Steamer to come back to make it right. The guy would not look at my residential shampooer, would not look at the water I had saved or pictures, and told me the dirt would move up the shaft of the carpet after it is steamed cleaned and that is why I was able to get that much dirt out of the carpet afterwards. They would not redo the carpets without charging us again. This review will not allow me to add pictures unfortunately. I will also post this review to their FB page and Google. Very poor business practices. We will never recommend them nor use them again.

From the owner: We started with one man, a van and a vision. 75 years later, Stanley Steemer is the leading…read moreresidential and commercial cleaning company--we manufacture our own equipment, train our own technicians, deliver exceptional service and provide 24-hour scheduling. We are even proven to remove an average of 94% of allergens from carpet, 96.5% of allergens from tile and grout, and 96% of allergens from hardwood. It's no wonder when it comes to a professional clean, people know to call Stanley Steemer!

RHR always does a great job. I expected them to only do the bathrooms and kitchen from the time and…read moreservice I requested but they did so much more. They always go above and beyond and will always use and recommend them!

RHR Cleaning was great. They came out on short notice to clean a giant house and did a great job…read more Will be using them again.