I was heading out of town to visit family in LA, and I wanted something nicer than an uber. I…read moredecided to see if Albuquerque had private chauffeur services like I used to enjoy in LA. I initially searched on Google and found this company. I gave them a try, the owner whose name I believe was Marcos, was very kind and patient and explained how the prices worked and what kind of cars they had and the whole process. The day I got picked up, the car showed up 10 minutes early, the driver helped me with luggage, asked me if I wanted any music or keep it quiet. Honestly the chauffeur was first class all the way. It honestly really made the start of the trip that much more enjoyable.

just need a ride from pt a to pt b cant navigate site , not user friendly…read more very frusteratin i just need a cab ride and i cant find one and this app is making me type more words to post this so there they we go. thank you for listening to me rant.

I can't believe it but after 3 hrs of waiting for either uber or Lyft I called this place and they…read morehad a driver over within 20 minutes. Completely professional driver and a nice ride to boot. I would highly recommend them AAA+++

We are a new business, unfortunately we were assigned dollar cab's old phone number of…read more575-937-6803. I hope dollar cab updates their information asap.

They never answer the phone so not sure they are still around. It would be great to have a taxicab…read morein the area! Great business opportunity

I had an emergency appointment for my newborn daughter and not only did they accommodate her, they…read moremade sure we were safe and reached our appointment on time with an extremely comfortable ride. FIVE STARS!

This company is so unprofessional. I regret giving them multiple attempts to get my business. I…read morecalled 8/19/24, 8/22/24 To try and schedule "black car services" for my wedding in September. The girl who first answered any of my calls was very unprofessional saying she would call me back with a quote, she was currently driving . She never called me back I called again on 8/22 and simply said the van was already booked (but never even asked what day i needed it for) when I told her it wasn't until September she said oh yeah nevermind it's broken down not available. I called again beginning of September just to get the black car services, no longer the van. The employee said they could pick us up and do the drop off for our time and location, got my card info and said she would email me the receipt. No reciept was ever emailed to be but I saw a hold on my card, thought everything was kosher. On my wedding date we never received a call NOR text to confirm pickup . We ended up making other arrangements. Card charge never finalized. Assumed they didn't book us properly. Three weeks after I get a call from a different driver asking me where we were at and that they were at our pick up location. I advised the date we hired them was 3 weeks ago. He was very apologetic and asking me for the females name that booked us. And left it at that. Now over a month and a half after from the actual date of wedding I see there's a cancellation charge, and an email sent to me saying it was non refundable. I called the company and they knew my name and why I was calling , he stated it was my fault for not calling them to cancel. I never wanted to cancel the services simply I was not picked up on the date of hire. He will not refund us. When we spoke on 9/28 he apologized for THEIR mistakes. now it's "my fault". Belittled and yelled at me for not calling the day of my wedding to remind them to pick us up. He could have easily left it at I'm sorry and not charge us

I have used Shuttle Ruidoso numerous times and highly recommend them. They stand by their motto…read more"Kindness, Caring and Respect". Their driver, Diane Webster, is amazing. She is caring, considerate and thoughtful of the patient. She will go above and beyond to accommodate the patient and family. We were delayed at the doctors office for a few hours and they were willing to go above and beyond to help us. Highly recommend this company.

I have been a longtime loyal client of the non-emergent service offered by this business. I used to…read morebelieve this company lived up to their motto, "Kindness, Caring and Respect" until today. I had a scheduled pickup time of 4:00am which I looked out of my upstairs window to wave at the driver at 4:07am to let him know I was aware he was there and I was on my way downstairs to leave. When I got out of my front door it was 4:08am and the driver was already gone. I was advised by several drivers that clients are allowed up to 15 minutes after the pickup time to be in the vehicle. Not only was I left by my driver, my driver never contacted me the day before to confirm I would be picked up and by who would be my driver. According to Mathew, the supervisor of this company, that this driver was on a tight schedule and was needing to be in Santa Fe, New Mexico after my scheduled trip. I would have accommodated the driver's need to adhere to a "tight" schedule" if I was actually notified as required by the driver prior to a scheduled trip which was for a medical necessity that I was supposed have received my medication upon my visit. Not only was I not provided a ride to accommodate me to make it to the medical clinic for my medication, I did not even receive any type of apology for this issue that was not resolved. Then Mathew told me that I need to call my insurance company to have my insurance accommodate my trip to get the medical clinic for my medication, which the insurance company actually tried their best to find another ride service provider, but without enough time to drive myself was I notified that they insurance company wouldn't be able to accommodate my newly scheduled trip they anticipated for me to receive another ride service provider with the notice provided and the time I was required to make before the clinic would be closed. I am ver disappointed of this treatment after being a loyal client to this company, which has made made well over $10,000 from just me being a regular client of this shuttle service provider. So, if you are looking for a company that cares do not rely on this company or Mathew to care about you as a client or living up to their motto.

I would not trust my Ducati with any other person. TJ is so awesome I would have let him ride my…read morebike home. Professional every step of the way and worth every penny I gave him.

When I say these guys SUCK A@@ they dont asnwer the phone i called 7 times their voicemail was…read morefull they dont respond to txts messages i dont know how they are still in business i wish i could post a copy of my phone records and the txt messages i sent them totally ridiculous to bad you cant give 0 stars i wouldn't recommend them to tow a bicycle

I volunteered to help transport 180 people to and from the airport in Albuquerque to Santa Fe for a…read morecorporate meeting. This was very challenging and stressful to say the least as we had folks arriving at multiple times throughout the day. I was impressed with the variety of options available at Santa Fe Valet. They were very accommodating and flexible. I worked with Whitney and she was amazing. She responded promptly and was very patient with my many questions. I highly recommend Santa Fe Valet!

I worked with Paul and Whitney at Santa Fe Valet for my wedding in October of 2022. Moving 140…read moreguests 1.5 hours north of Santa Fe was no easy feat, but Paul and his team did it gracefully. The drivers were kind and knowledgable and the shuttles were new and comfortable. What could have been a transportation nightmare they made look easy. I would highly recommend working with the Santa Fe Valet team for your upcoming wedding or event.