Plenty of parking. Elevator to the top floor. Sign up with the pad at the door and the guard will…read moretell you time to come back. Still need to wait about an hour or so. Get Restroom key by leaving your DL on the right most window. Bring something to read. Staff is helpful and answers questions. No rush attitude. If you're here, life has not been good so don't make it worst by complaining.

Get there at like 0700AM and wait for them to open at 0800. Go in and up the ELEVATOR to the third…read morefloor. It's all the way in the back and there will likely be a line forming and winding the corner. You walk in and then check in on a kiosk. Then you take a seat in a small room with not enough space for everyone waiting. They have 3 people up front and sometimes a few working in a back office. They get through as much as possible, as they are very busy. Staff isn't overtly friendly, but that's because people come in there and are rude to them. If you show them some kindness, they will be kind. Besides security- he was really grumpy for some reason. It's annoying that calling is not an alternative. You call at 0800 and somehow they have already "met the max amount of calls for that day". Giving many people no choice but to come in person. Medium experience. Bothered that I had to go in while injured. Don't want to go back unless I have to.

Let's start with understanding this is a small office with 3-4 workers…read more Walking up, you'll be greeted by a security guard to ensure you are prepared for your time in the office. The one we were greeted with was friendly and had a fun sense of humor. Once inside, you check in at a kiosk (side note, if you have an appointment, you check in from your phone when you park). You receive a number and are asked to be seated based on whether you have an appointment or not. There is a bathroom, which was clean. The air in the waiting room was nice (not stuffy or hot). When your number is called, you go to a window to be helped. Please be patient as there are only a few people taking care of many and the time slots are limited. The lady that helped us gave us bad news, yet everything we needed to correct my application and set us up with an appointment to do so.

TL;DR Everything before and after felt like an agonizing eternity, but the visit itself was rather…read moredelightful. Appointments only. No walk-ins accepted. I haven't had the pleasure of visiting any SSA building before today, but it reminded me of mini DMV, with the lobby of chairs, a kiosk, and monitor screens displaying next in line lottery numbers. Now serving #### at window #. Making the appointment was easy, however a 120+ minute phone hold time needs improvement. I called in to request duplicate paperwork and left the phone on speaker to run errands while waiting in the hold queue. Two...hours...later...a friendly voice greeted me and was very helpful and thorough with answering questions. While setting an SSA appointment the rep discovered an error and determined the root cause. Since their system had my phone and email info, I received reminders and information including an advance check-in weblink for when we arrived. I followed the link instructions and promptly received my ticket number before we got out of the car. There were a couple of people inside the lobby among the rows of seats towards the right when entering. The information TV screens and kiosk were to the left. Office SSA reps worked behind glass and each space provided two chairs with partitions separating customers for semi-privacy. We spent less than 5 minutes in the lobby after checking in online from the parking lot. Our SSA rep was friendly and helpful, answering questions and providing reasonable expectations of next steps after concluding the appointment in roughly 30 minutes to resolve why we needed to stop by in person. If you have an online account. I'd highly recommend taking that route, but if you must go the SSA office, be ready to endure the steps for making an appointment and be prepared with all necessary documents.

We came here at 8:20am and there was already one gentleman in line. Our purpose of the visit was…read morefor a name change. They opened the doors about 5-10min early so you can come in, get a ticket, and fill out your paperwork if you haven't already done so. By the time 9:00am hit, there were about 18 people in the room. 9:03am was when the windows started to open up. We were called instantly and the process began. The guy who helped us just typed a bunch of things into the computer and made sure everything I had wrote down was correct. We were done by 9:11am. It was a pretty easy and painless process as we did get there early. As the other reviews had stated, you definitely do not need a personality to work at the office. The only one who actually had "life" in him was the security guard. He was very helpful and nice when people had questions.

Complete waste of time.... from the online agent to the security offices to the actual…read morerepresentative I'm not convinced anyone really knows how this works... it's the typical you need this document to get that document but you can't get that document till you get thus document... it's like try get pleasure from making things extra difficult oh way actually the longer they drag their feet the more job security.... hourly employees wasting time. Please automate your system it's 2019 everything can and should be available to be done on line. The homophobic vibe in this office is also tired and outdated.

I have a problem with ex-felon Francis Cosmos Manfred . DOB. 07/28/1946. He was incarcerated in…read more2004. He is a career criminal. A total money & jewelry thief. Thank God that the IRS & the FBI took photos of all my jewelry, Limoges China, High end art as well as all furniture,Chandeliers,high end Christian Loutioun shoes etc. My Checks & receipts were also photographed all the back to 1972. The Capstan home I purchased in 1997 was mine which I paid for . Frank paid zero. The IRS is the ultimate accounting system. I. respect them highly. Frank Manfred has tried to give me a bad name & steal my property as well. Obviously he doesn't come from my part of town. He also has some sort of stalking /? Whatever it is / I mean to close it down. Lisa C.

I know this review is not going to make a difference but at least I would have spoke my mind. The…read moreIRS is over loaded with work and we know this. That does not give your employees the right to hang up on us after we have been on hold for hours, been calling for days and days and to finally get someone on the phone and while your talking they just hang up. Not once, not twice but three times this has happened to me. That is wrong and I mean wrong. They have no consequences for their actions. Somehow someway all calls should be recorded and able to access it. They have hired a bunch of rude, don't know what they talking about with bad attitudes. I hope every IRS and any other inbound customer service employee get exactly what they do to others when they need it the most. IRS is making many mistakes when hiring people but they don't make a mistake with giving you your money on time. Pay attention to who you hire because the IRS is suppose to represent much more integrity then they currently have. I give the IRS a double negative no star rating.

Like that CLERB gives the impression that they are an independent group that investigates citizen…read morecomplaints against San Diego county probation & Sheriff's Dept. employees who are accused of wrong-doing. The only problem: they seem like nothing more than a rubber stamp for the cops and others. I submitted something to them in Sept. 2011 re: the Rebecca Zahau case and it took a year to review my complaint. Finally, I got my reply and it is a summary dismissal of all the facts that I so laboriously researched. In my opinion, there must be some law that requires the county to have a group organized to gather citizen gripes. Yes, that would be CLERB, but I would not hold my breath that they will go digging too much in the mud. The idea is nice: a citizen review board, which I give CLERB 2 YELP STARS for but the reality is that they are no more than glorified paper-shufflers with a fancy title. Citizens of San Diego deserve something with REAL TEETH!

These guys are a complete sham! I had an incident several…read moreyears ago where once again, local sheriff was involved. I inquired about the sheriff's (Nancy Lorta) background and she threatened me with arrest. She never identified herself and, when I asked for name and badge number, she told me to have a nice day. I filed my complaint to this worthless organization and they did absolutely nothing to help. Based on the putrid sheriff's reviews I'm guessing they are still up to their corrupt ways. Unfortunately I just had another destructive meeting with the sheriff...definitely will NOT use CLERB. They will do nothing.

Great people trying their hardest every day to get SD County employees good information. It is a…read morefirst rate organization and it runs very well. I count myself lucky to be a part art of it.

Endless frustration. They stopped offering dental insurance and transferred it to RESDC but RESDC…read moreonly offers extremely cheap and worthless insurance.

I had an appt at 2:30. Got there at 2:35…read more The security guard told me exactly how to check in on my phone. I was called up to a window within 10 minutes. (The girl who helped me out was very sweet and helpful and efficient). I went to the next window to take my picture. (The guy at that window was super nice and let me retake my picture a few times until I got it just right) next window, collected my documents. Done and Sitting in my car by 2:57. Literally, so smooth sailing. Nothing like the classic DMV stereotype. Definitely recommend making an appointment though, if you want to be in and out in less 30min!

The lady at window 17 was amazing. The Derek Drive location had plenty of parking. The Staff were…read morechill, plenty of waiting spaces and nobody was rude. Again the lady at 17 helped us solve a problem that had been a problem for two years. Two years prior we had gone to normal street for the same issue and people were rude and the person at the window just didn't want to help so we thought Help was impossible. Our conclusion is the man at normal street just didn't want to be bothered. The lady at Derek Drive bent over backwards to help us.

Any organization that affirms, supports and assists the client without judgment is the place for…read moreme. No side-eye, no critical spirit, no invalidating. I tried to retrieve a R.O. on at least two occasions and was denied. And I'm a smart and savvy writer. What they do is take your experience and capture it in the way "the judge" will respond favorably. I also conjecture that judges assume the Justice Center has properly vetted the client for experience fidelity. I had actual documentation to support the r.o. and did ask was the r.o. valid. The belief is, if you are in danger... danger can escalate quickly and if you need help, you come here. The services range from housing support, phone support, legal paperwork, counseling, immigration, a listening ear. I thought I was rambling but essentially the attorney was listening and crafted the ramblings into sense which supported the evidence. With no pre-done paperwork it may be a 2 hour appointment. This is what I can say. If a person is disturbing your peace through their hate, even if you did nothing for years-encourage yourself and do something now. It's too late when the perpetrator is beyond turning around. No one deserves to have ill effects of anxiety and psychological terror because a relationship has failed. Although I went for an r.o., other services like immigration, disability employment, Calworks etc. are provided. Facial coverings are required. Parking is on 11th and you will receive free validation. Walk-ins 8-3 but appointments are preferred. If you are in danger call 911. I appreciated the Justice Center more than the court facilitators because attention and listening were honored rather than a turning mill.

Walked in at 8 am to retrieve some documents. My documents were handed to me with in 10 minutes…read moremax. The people here CARE. It can be frustrating going through sensitive situations and feeling defeated by the system, but I assure you this is the first time I've felt like someone wanted to help me. They offer legal assistance, counseling services, assistance with domestic violence, restraining orders, family court etc. If you are reading this please don't give up. As a survivor myself I highly recommend coming in. You will be pleasantly surprised.