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    Social Security

    3.4 (94 reviews)
    Closed 9:00 am - 4:00 pm

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    Reviews With Photos

    Salim K.

    After a staggering 2.5 hrs or more of wait finally I was able to make it to window that was being served by Miss Kim. An absolutely amazing, kind person who gave me a lot of good information ( about making appointments, what the next steps with regards my ask looked like etc) and in general was very helpful, quick and efficient as well. Shoutout to Miss Kim though the services at the office can get much better in general and wait times can be reduced significantly.

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    Photo of Jim B.
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    12 years ago

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    14 years ago

    Helpful 1
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    Photo of Chi R.
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    10 years ago

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    11 years ago

    I never thought I'd like going to a government office, but Santa Cruz is different. They were quick and friendly!

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    11 years ago

    Best not to call and ask a question. Rude and short responses. Going into the Office might be the best way to work with this office.

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    8 years ago

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    15 years ago

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    Photo of A D.
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    9 years ago

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    9 years ago

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    Photo of l c.
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    15 years ago

    i sometimes help people file for their SSNs. this office is the BEST. everyone in the office is helpful, pleasant, efficient and courteous.

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    11 years ago

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    Photo of B S.
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    9 years ago

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    10 years ago

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    Page 3 of 3

    Social Security Reviews in Other Languages

    Ask the Community - Social Security

    I called the Campbell office yesterday to try to make an appointment. I was told it was walk-in only. Is there a way to make an appointment?

    You can call at 800-772-1213 and wait on the line to get to the appointment service rep who can help you further. Also at one of my appointments i was told to call in at 866-348-5832 which is the direct line to the Campbell office where some of the… Read more

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    Review Highlights - Social Security

    Got a friendly reminder from this local office on my voicemail that a document is due soon.

    Mentioned in 3 reviews

    Read more highlights

    California Disability Insurance Office - After being in line outside for 2 hours, let's now fall in line INSIDE

    California Disability Insurance Office

    2.2(19 reviews)
    5.7 miDowntown

    I had my worse experience at this office. I had a surgery December 23rd 2025. I downloaded their…read moreapp and created an account then filed for my benefits. For some unclear reason I got blocked. After days of calling them and the tech support finally they unlocked my account. Since then I was not able continuing my account. It wouldn't allow me to create a new account neither! The had tech support for unemployment department, but no tech support for short term disability department!!! With my broken foot, I had to go to this facility by myself. At 9am there already was a huge line there. The line was outside in freezing cold in January. So many sick and injured people in that line in the cold with no chairs or benches to rest on it. We waited for 3 hours outside and then waited 1 hour inside. After all that torture they told me we cannot help you with your online account at all in here! They simply gave me a blank form and told me go fill out and ask your doctor to complete his portion and send it back to us! Unbelievable!!! Why someone didn't come to the line to at least ask us why we are there and whether we can get the assistance I need there or not? They could also distribute the blank forms to the people in the line so that we didn't have to suffer there for no good reasons!!! Shame on them.

    This is awful!!! I was out of work due to a cancer related issue for about 7 weeks. I never got…read morepaid. Called and called. Then RE-FILLED out things on line. Things my doctor sent on on the 14th of April. Then went to an office in Concord that claimed they were only an office for unemployment, was told to go to Stockton. Then Sacramento. Then San Jose. Currently, I am back to work, yet I am taking days off to ask where is the payment???? I work hard to pay into a system that makes it incredibly hard to get that payment back. I went into the doorway in the San Jose office and read the instructions: 1) sign in... OH BUT THEN WAS YELLED AT BY AN ATTENDANT "GO OUTSIDE AND WAIT IT LINE!!!" Yo! Really??? You literally have signage here that says sign in. Take a number--that's as far as I got in reading before I was rushed out after being reprimanded for entering. Now I am standing outside in the incredibly hot sun with no shade, no water, no bathroom and no Instructions or assurance on next steps with about 50 other people. All of us are confused as they will not speak to us--just yelling "go outside in line!" DISGUSTING BEHAVIOUR This is insane. Why are the govt workers so rude, obnoxious, uncaring, not inquisitive, talking to me like I am a child (and not just met, all these people standing out here). HOW DARE YOI TREAT PEOPLE LIKE TRASH! We paid the money into the system, now we cannot get it back??? WHERE DO YOU THINK GOVT SALARIES COME FROM??? #taxes California and the govt SUCK!!!!

    Photos
    California Disability Insurance Office - Arrived at 08:30am. Long line. Estimate 2-hour wait.

    Arrived at 08:30am. Long line. Estimate 2-hour wait.

    California Disability Insurance Office - If you're looking to apply DI physically, no need to fall in line. Go inside and take a disability form (the green packet).

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    If you're looking to apply DI physically, no need to fall in line. Go inside and take a disability form (the green packet).

    USCIS Service and Office - New US citizen

    USCIS Service and Office

    3.6(87 reviews)
    5.5 miNorth San Jose

    This is the only USCIS location that I've ever been to for interviewing my green card and…read morecitizenship. I have a good experience here. In a normal circumstance, I'd say I recommend this location but you can't really choose so good luck. You can only come inside 15 minutes before your appointment. I always came 30 minutes early and wait in the car to be sure I won't late. There's a lot of parking too. You need to show them your appointment notice for them to let you in. The security guards are serious but polite. After going through security, you need to go to the check-in booth so that they can notify your interviewer that you're there. Then you would go wait in the waiting area. The waiting area is spacious and usually doesn't have many people. You'd probably wait about 15 minutes before the officer calls you in. If you come in for a citizenship interview and you pass the test, the officer will tell you to wait in the waiting area to receive more information regarding the oath ceremony appointment. The 2 officers that interviewed me for my green card and citizenship were very nice and friendly. They made the interviews less scary. Side note: if you need to reschedule your interview (citizenship interview in my case), call the number on the interview notice. A representative will send the request over to the local office. You'll get a confirmation email saying they'll honor your request to change the appointment. This means you don't have to go to the interview anymore. They might not schedule you a new interview date until the original one has passed so if this is the case, you can even attend the original interview date if you can make it.

    You can have any work position but if you are not professional you are not qualified or doing your…read morejob. The Hispanic lady in the entrance is so rude ! No respect for older people or anyone . She thinks she run the world. Be better. You are getting pay !

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    USCIS Service and Office
    USCIS Service and Office - New US citizen

    New US citizen

    USCIS Service and Office - American flag I got from the package while waiting for the ceremony

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    American flag I got from the package while waiting for the ceremony

    Social Security - publicservicesgovt - Updated May 2026

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