I went to the Oak Cliff, TX SS Office in response to a letter for a personal visit to verify my ID. After waiting 20 mins I met with a reviewer only to be told that someone would call my name. After a 30 more mins my name was called and I was told to report to Window #28. The lady there was unpleasant to begin with. She went on to explain that SS was suspending my payments for 6 months and her only response to my concerns after I explained to her that this action would have an immediate negative impact in that I could lose my home and health insurance Without those payments I could not pay my mortgage or health insurance. Without looking at me she said it's not her problem and that those are the rules and there is nothing she can do about it. I worked for 42 years, that money is mine, its not some GD handout. When they take money from us they take our lively-hood, I don't expect her to be able to much about the situation, but the least they can do is have a little compassion and empathy for their clients. She was cold callous and unconcerned. She has a job because of people on SS. Most of us have worked hard all of our lives for that money, the least they could do is have a little compassion and concerns for those of us having our money taken away. After all, we have entered a stage of our life where we can't afford to give back even one penney. Shame on the lady behind Window #28 on Friday, November 9, 2018, and any of her other colleagues like her. read more