SHORT VERSION: Mark is awesome. Seriously, don't waste your valuable time getting quotes; professional, reliable, good results, and well-priced. An added bonus is that he can handle a curve-ball with poise. I had a brain fart and screwed up his schedule and worse yet, did so at the last minute. I felt horrible, 100% my fault, but he was very (very) gracious about it. That's when you know the company is solid.
LONG VERSION: Having had rentals for decades, I've hired a lot of construction people in my time and you do come to expect a mix of people, but I gotta say I found hiring a rain gutter company to be in a league of its own. I had 2 places that needed gutters. I mistakenly assumed it'd be simple to find a company. The first guy arrived to our multi-story property (a pretty dang tall ladder was going to have to be part of the equation) at 9AM on a Tuesday, absolutely reeking of alcohol. Like I was a good 2 feet away and could smell him still wearing the night before. Ummm, no. That guy I got from a referral on the Nextdoor app.
So then I went to Yelp and called another company. That guy seemed okay enough and his price was only $100 more than the drunk guy, but he wouldn't reply to a simple text until like 4 days later, or not at all. I was annoyed. I had 2 jobs - wonder how he treats customers with only 1...!
Then one guy who had previously told me he did not do seamless, contacted me to say he'd recently hired a seamless crew. When 'his crew' arrived they seemed okay enough but were not very familiar with their 'new boss' at all and they quoted me on the spot, charging like 60% more than the drunk guy. (I figured a sober guy was worth like 15% more okay, but not like 60%...!) Later when the guy "with the crew" called me, I told him his price was too high. So he said "yeah I thought so, let me send over another crew..." Seemed odd but whatever. So this new crew showed up and right away started hitting me up with a hard-sell saying they did roofing, drywall, paint and gave me a business card that had nothing to do with the rain gutter guy's company, and also the card said nothing about them doing rain gutters.
Mixed in there were a few that either did not show up or else could not schedule a quote for several weeks out.
Then through yelp, I got a hold of Mark from SoCal Seamless. By this time, trust me, I was willing to take 'kinda' sober (like maybe I could smell him only to 1 foot away...), and a price like maybe 30% more than the drunk guy, and hopefully only moderately cringy. When Mark arrived, he was not just sober, but clean cut, good looking, well spoken, attentive to the job, knowledgeable, obviously very professional... And he quoted me a price right in the sweet spot that I was looking for. I tried to act cool, hiding how relieved I was and I did not waste any time getting both jobs on his calendar right then and there.
So he did my house first and I loved the half round bronze gutter option. I need to paint the eves to match still, but very happy with the look of the gutters. 1 down, 1 to go! read more