I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

These poor cleaning women. The cleaners are very nice and fantastic but the management of these…read moreservices has been a nightmare. I paid $780 for a deep clean for 6hrs via Zelle. After the deep clean, they said they would give me regular fixed pricing for maintenance, which was $220 every 2 weeks for 3 hrs each clean. They kept mixing up my text with other clients so it was very confusing on time, price, and duration. After they came 1 time for the regular maintenance, the management told me I had to give them cash in person from now on. The second time they came I went to the atm and by the time I came back they were already gone (only worked 2 hrs). They shamed me for not having the cash and told me it was embarrassing to ask for payment. Now after servicing my home 5 times, they tell me that my home needs picking up and changing of sheets (which the cleaners offered to do the first cleaning) is extra work and my home is so big that they should be charging me $50 more each time, but they will give me on $20 increase and if I want to pay by Zelle, it's additional $10. I tend to keep missing the cleaning ladies because they only come for 2 hrs instead of the 3hrs I thought I was paying for. They also continue to mix up my text messages with other clients. Clearly they don't know what FIXED PRICING is! Never going back!

I have never been so impressed by a cleaning team before! I have OCD and usually feel that it could…read morehave been cleaned better, but not this time. The team that helped with our move-out clean, Adrien, Bianca, Tasia & Hailee, were fast, professional, super sweet, and did an immaculate job! We are already considering hiring them again for our new house! I highly recommend this company! They are approved by this neat freak!

I spent 2 hours explaining to this company the size of my house (1700 sq ft) that it had hardwood…read morefloors with baseboards and also 20 foot fans that needed cleaning for a deep clean. This review is not for any of the AMAZING cleaners they sent me - Amanda, Hailee, and Audrey - they did an amazing job with the time they had. The complaint is for the scheduler, Alvin. I kept telling him that there were certain times of day or weekends that would be better, and every time I was steered to a less convenient time for us. Against my better judgment I let them come at the less convenient time because the reviews online were so great - jokes on me, they're under new management, don't trust those old reviews. Then, I kept telling him that scheduling 2 people for 3 hours wasn't going to make it but he assured me it would - but when the two girls walked in on the first visit, they immediately knew it wasn't enough time. So Alvin had to send someone else back and he scheduled her for 2.5 hours - it took her 5 to finish. Alvin knew I was upset when the cleaning wasn't finished on the first visit because I repeatedly told him I needed this cleaned due to a severe allergy and I was willing to pay to have it done at one time before my steroid pack ran out. When the visit didn't accomplish the full cleaning, and he had to schedule a second person, he charged me the FULL price before speaking to me, knowing I was escalated already. Never again.

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

Communication was great and they did a great job doing a move in cleaning. We had a last minute…read morerequest and they were able to accommodate.

We needed a deep clean after a move out. Go Clean staff was prompt to answer the request online and…read morein person. I was impressed by their thoroughness even though we were going through a remodel. They were professional and spoke English, though limited. I just communicated via text with the office. I believe that if we had the house ready for a full clean, the price was well worth it.

excellent cleaning job, on time and finishEd the whole house in a timely manner. highly recommend.read more

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Kaitlyn and Elbert did a very good job cleaning my condo after renovation. There was a lot of dust…read morefrom painting, but they worked hard and cleaned everything carefully. The place looks much better now. They were on time, friendly, and professional. I'm happy with the result and would use them again.

The cleaners Matt and Elbert did such a good job! We had our floors redone and there was dust…read moreeverywhere post construction. They were super nice and made sure everything was to my liking before they left. Thank you!

High quality move out cleaning at a fair price. Nice team - easy scheduling, prompt, professional…read morecleaning. House sparkled & smelled great when they left!

Used Pristine Pacific Cleaning today for the first time and I couldn't be happier!! I needed some…read moredeep cleaning of my apartment and I needed professional help for it so I called and the owner, who was so nice and professional, after a series of questions suggested to send Maria to get the job done and in just 3 hours my apartment was spotless!!! She was very nice and an amazing worker! I will definitely call them again!!

Wonderful! Everyone at Bright N Fresh was so kind a responsive. Leidy was helpful in scheduling…read moreand communication. The cleaner, Leni, did a fabulous job taking care of our space. Our home feels like we can take a breath of fresh air! I'm excited to have a team I can rely on when my space needs a refresh! Thank you so much!!!

I have tried to cancel an appointment tomorrow, which they have ignored…read moreThey just keep sending me reminders

We have gone with this company multiple times and they are our go to cleaning company. Such high…read morequality work!

Absolutely Clean Agency is truly exceptional! We've been using them for almost four years and I…read morecan't recommend them highly enough. Their team is consistently thorough, reliable, and incredibly professional. Every single visit, our home looks spotless and refreshed, and the attention to detail is unmatched. They are always on time, easy to communicate with, and completely trustworthy, the kind of people you feel totally comfortable having in your home. They go above and beyond on the little things, and it shows in the quality of their work. What I appreciate most is their consistency and pride in what they do. It's rare to find a cleaning service that delivers this level of care visit after visit, year after year. If you're looking for a cleaning service you can count on, supported by a team that truly cares, Absolutely Clean Agency is the one. Five stars doesn't feel like enough!

Very happy with De La Cruz Cleaning! I called 2 days ago and needed a deep cleaning in preparation…read moreof selling my dad's home. They were able to fit me in today which I very much appreciated for the short notice. We did a walk through before starting to confirm the cost and we're on the same page. Very friendly, professional and efficient! I would highly recommend and use them again!

I hired this company for a move out cleaning, and during the service they threw away a thermometer…read moreextender that was attached to my thermostat. Because of that, I ended up being charged around $150 to $200, and they did not offer any discount, reimbursement, or real effort to make it right. What made it even worse was that after this happened, I asked about pricing for regular biweekly or monthly cleaning, and the quotes were extremely overpriced. After costing me money because of their mistake, they still had the audacity to come back with unreasonable rates for ongoing service. Based on my experience, I will never use them again. Very disappointing. This is in response to the owner's reply. At no point did I ever say that everything in the unit was trash or that anything left behind could simply be thrown away. That is not accurate, and I strongly disagree with that characterization of what happened. The item that was discarded was attached to the thermostat and should not have been removed. I was then left dealing with the cost of replacing it, which ended up being around $150 to $200. What makes this even more frustrating is that instead of taking real accountability, your response shifts the blame onto me. That response only makes me feel less confident in your company. Based on my experience, I do not trust this business and would not recommend the service.