After water damage in our home, the restoration team responded quickly and made the entire process…read morestress free. The crew took great care to protect our home and left everything clean. we are very happy with the results and would definitely recommend them

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

OMG!! What a pleasure working with these folks! Scheduling was SUPER quick and easy. And Trevin did…read moresuch a fabulous job cleaning our couch and carpeted stairs. Thank you!!

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!

​I cannot recommend Mighty Dry highly enough. From start to finish, Giovanni, Jose, and Deliel were…read moreabsolutely impeccable. ​Restoration work is inherently stressful, but this team made the process as smooth as possible. I have a special needs daughter at home, and I was concerned about the disruption, but these guys were true gentlemen. They were incredibly professional, easy to work around, and showed a level of respect and care for our family's needs that you don't often see. ​If you're looking for a company that is not only skilled at their craft but also thoughtful and professional, look no further than this crew. ​5/5 Stars.

We has a very complex plumbing repair project resulting in several holes in our living room,…read morestairwell, hallway and two bathrooms. Harts did an excellent job repairing and painting all locations. We have used them before and are extremely satisfied with the job they do and the cost. In our case we have a son with Stage 4 Metastatic cancer who requires a great deal of special car. The Harts were quick to respond to needed changes to their plans and did so to provide comfort to our son. They are a very special family and we would recommend them to anyone that needs drywall repair or painting. They also provide handyman services.

Reasonable pricing, very responsible. I am very happy with their service…read more They fixed some drywall in our bathroom. They were quick and efficient. The color match was perfect. Highly recommend!

I had a water heater leak in my garage that caused water damage and some mold because of that. Alex…read moreand his team from Otter Water Restoration came right away, set up drying equipment, removed the damaged drywall, treated the area for mold, and rebuilt everything beautifully. They were professional, honest, and kept me updated through the whole process. You'd never know there was a leak -- everything looks brand new now. Highly recommend!

Had an emergency on a Sunday evening and contacted so many people but they were either super…read moreexpensive or closed. I came across Otter Water and immediately contacted them. Alex answered immediately and gave VERY reasonable rates. He arrived to my house promptly and got the issue taken care of immediately. This guy is very reliable and super helpful! I 110% recommend his services and would definitely hire him again for future work. Thanks, again, for your awesome work!

As you read the response from EMS, please keep in mind, we paid them over $30,000 which included a…read morenew roof over our kitchen. Less than 2 years later we are paying over $50,000 to remove the poor work done by EMS and repair our kitchen for leaks in an area that never leaked with the old roof. A new roof should be water tight for more than 2 years. Are you willing to gamble on using EMS?

EMS gets 5 stars for communicating well and in a timely manner, being on time, knowledgeable, and…read moreprofessional. Jacob had a busy schedule the day we called and he made time to see the water damage situation and provided us with a quote by that same afternoon, WOW! Their rates are reasonable. We are very pleased with them, but opted to work with someone else, as our place is older and very particular. Jacob still deserves his 5 stars. We recommend EMS Restoration!