I called Eddie which I found on a craigslist advertisement on feb 10, to organize this jet ski activity and to get needed information. We agreed to use his services, but 1st we needed to send him a down payment of $60 for 2people before he could send us the location. He then rushed us to make it on time for reservation to only be left unattended and lost on the beach... We called and texted him reputedly and his response was always " theyre coming to get you... yet they never did until 1hr later because the guide had not been informed as he was supposed to... We got there as 4:38pm... we did not get on the jet skis until 5:45pm... The guide informed us by law we could not ride the jet skis at night by 6:10pm... We we were back on th eboat by 6:15pm.... I work in restaurant service... i can understand alot of htings... but this... just did not make me feel happy... He never asked our name, no captain or guide were looking for us, and we ended waiting over an hour... We then were forced to pay for full services before jumping on jet skies to only being able to do 30mn before dark and not the full hour as he had 100% confirmed would be detail of the purchased ... The captain and guide did everything they could to make it up to us, but Eddie's Mediocre customer service, careless attitude and yet the feeling i was being sharked was unprofessional.... read more

THE BEST COMPANY TO DEAL WITH! BEST EXPERIENCE, HANDS DOWN! Location: Location is PERFECT. Do not rent jet skis off actual South Beach, unless you are experienced Jet Skier and you can ride in much more rough wavy water. SoBe Jet Ski is off the Marina, you ride around Jungle Island, and pass Multi-million dollar homes on the side where all the millionaires hang out on their Yachts. Customer Service: Gabe was great. We booked appointment, he texted us the morning of to confirm, and when we got there he had the jet skis waiting for us. We paid cash then, we got our life vest, he went over a few instructions and a tutorial, and and had his assistant Anthony ride us to Jungle Island. It was my first time Jet Skiing and by the end of the run, I felt like a Professional. Definitely was worth it and would do it with him again. read more

I booked this on Groupon, which was a very misleading ad... It was $15 to reserve, I called to book my date for that reservation and they let me know it would be an additional $175 for the single jet ski rental. Even worse, I was willing to give it a shot, but the person who answered my call was on his cell phone, not at a physical location, and asked to call me back to book. He never called me back, and I left 2 additional messages with no response... DO NOT RECOMMEND. There is a huge scammer business here in FL and I believe this company falls under that category. read more

DO NOT BOOK WITH THIS GUY. I cannot even call this a company because this experience was a waste of time and money due to sheer unprofessionalism and poor customer service. My husband and I have been wanting to book a jet ski excursion for several years now. Finally got around to it on our vacation to south beach. Called on a Thursday and he agreed to book on Friday at 12:45. He texted us the location info and instructions and confirmed our appointment. We found him here on Yelp for a special of $75 per hour and he was asking us not to book it through yelp and to pay him cash instead. We should have known he was shady at this point yet we agreed because we simply couldn't find anyone on such short notice in the area that had a low rate without asking for up to $500 extra for a deposit. We arrived at the marina on McArthur Causeway an hour early to ensure that we got through traffic. Per his instructions we called to let him know that we had arrived. He sounded extremely groggy and claimed that he canceled our appointment due to the weather. It had rained earlier that morning but it was sunny and clear during our scheduled time slot (if you have ever been to Miami you know how tropical the weather can be and the rain doesn't last long at all). Our issue is that he never called or texted us to inform us of this cancellation! We spent $10 to park there and wasted an hour. We tried to explain that we were already there waiting and that nobody informed us of this. He said "I'll see what I can do" and he would call us back. Still waiting on that callback. We ended up talking to a private operator and set up a ride on Saturday (the last day of our vacation) for $20 more. He informed us that SoBe shouldn't have told us to meet at that marina as local authorities have stopped everyone from conducting business from there. He was very professional and charged no deposit. My advice would be to find a deal online the moment that you know that you are coming to Miami. These companies fill slots very quickly and it is very difficult to find one at a good price at the last minute. LESSON LEARNED!! read more

SCAM SCAM SCAM! A complete fucking scam! DO NOT BOOK with this company! We booked on Groupon and followed directions stated which were to call and make your appointment! Could not get through after calling for about 30/45 min! So we decide to drive there, no indication as to where to go no signage indicating where to meet stand or wait. Still calling, no answer phone going directly to voicemail. That's when I realized I was blocked because I called from my friends phone and it rings. After standing out on the dock for an hour we finally see this guy driving up on a jetski who's coke to pick up some others and taxi them to the jetski, so we asked him if this was his company. He confirmed and said he'd be back to get us! NEVER CAME BACK NEVER CALLED BACK NEVER ANSWERED CALLS but took our money!! Never again. read more

SoBe Jet Ski Rentals - Flyboarding Near Me

See all

Enjoy this company good customer service will enjoy the ride and View they will make your trip fun fast jet ski

This was a great first jet ski experience . The folks are super friendly and explicit in briefing and details . The guide was helpful in providing technical help in how to use a jet ski . He also clicked pictures and videos for us . Although I mistakenly toppled my skii the guy was helpful in making us get back on the ski as well . The only reason why there is 4 stars left is because there was slight delay in service due to timings . I believe that's because they don't have a brick and mortar shop and there was only two folks managing a fleet of 4-5 jet skiis . Regards Pulkit read more

I purchased two groupons and when I made the reservation I let them know that I was going to use my groupons. Upon arrival I was informed that they don't honor groupons and insisted that I pay the difference then and there. It was highly unprofessional of them to not advise me beforehand, instead they made me drive all the way to their location to waste my time. read more

Do not book here. Absolutely horrible customer service and 0 respect for their customers. I bought the Groupon 6 weeks ago and have called 15 plus times, left numerous voicemails, emailed them multiple times with no response. Granted I spent $160 on this, I wanted to give myself plenty of time to make sure there was room for us. Finally yesterday I texted them as a last straw and they answered saying they had no availability and that I should have called sooner. I have filed a complaint to get a refund from them. I feel completely scammed and robbed. What company does this?! So unprofessional and just downright wrong. read more

Super ride, guide, service (we didn't have a reservation) and safety talk. I'd recommend them without reservation!

Their customer service is amazing. But they need to get new and good jetskis. The ones my friends had flipped twice. Not once but twice. But other then that no problems at all. Gabriel is an amazing guy and will take care of your group. read more

Honestly it looks sketch at first, but its really an amazing time. Couple dudes running their own business who really know what they're doing. $85 for an hour, they even let us go over. We had a great time. Thank you guys! read more

If it were up to me I would put no star rating. Gabriel who is apparently the owner/boss as an attitude and is always shouting. They lack organization skills because I had to wait an hour and a half from my scheduled appointment time to go out on my rental. I feel bad for the other people that were after me that had to have their appointment cancelled because it was already to late to go out and he wouldn't give a refund. I also feel bad for the kid they have working there who is just trying to work and make money. I came out with SoBe jetski rentals a few weeks back because they had a good price. I mean who wouldn't like paying $90 for 2 jet-skis for an hour when everyone else is charging $120+. Its taken me this long to write this because now is when I get around to it. It really has bothered me that much that he was so disrespectful to a paying customer. I don't know what the situation was before hand with his other customer, but his response was unnecessary and uncalled for. Next time Im in Miami Im not going to go for the cheap rental because at the end of the day, you get what you pay for. read more