Worst experience ever. Did this for my birthday and spent almost my ENTIRE day waiting for these people to get it together. A friend and I called and were greeted by someone named Alfredo. Over the phone Alfredo informed us that it would cost $120 per jetski for an hour + a 30 minute boat ride to the jet ski launch site. He then had us CASHAPP him a deposit. Sent the deposit over and he was supposed to send us documents to fill out and instructions for boating license. We never recieved this, so we called him again. He gave us instructions over the phone to pay another $10 for our boating license. He was to send us the waiver next. Never sent this. We call yet again and he tells us it's fine and we can sign them when we get to the launch site. We take about a 30 minute uber to the address we are given to wait for the 30 minute boat ride we are promised is included in our cost. We wait for AN ENTIRE HOUR for this guy. He tells us first that he is 10 minutes away. Then states he had to get gas for the boat. Then proceeds to ask us if WE CAN UBER to the launch site and he will take the cost of uber out of our rental cost. At this point, we are incredibly annoyed, but we proceed. We take an uber to a random address at a sketchy park launch site for the jet skis. To our genuine surprise- there are 2 men and a 3 year old child waiting for us. They are able to get us onto the jetski's and mentioned this "Alfredo" man is their cousin. I mention the cost of the uber and he has no idea what I am talking about but tells me to once again Cashapp the OTHER guy the cost for the rental. Still no waiver. We never ended up signing a waiver AT ALL. We get on the jetskis and go off into the water. Two guys on the jetski and the child are going incredibly fast and leave me way far behind them alone without a look back. Once we finally catch up, we get our hour and have a great time together (my friend and I), while they hang out on the island. No issues except for having to restart my jetski midway through. Once our jetski rental is over, we are told the boat will pick us up from the sketchy park area and take us back to our initial location. The men speak with each other in Spanish for about 10 minutes without looping us in and then start moving. We are unsure who to follow as they do not seem to be on same page and are moving in different directions at first. We make it back to the launch site and exit the Jetskis. We return the lifevests and the two men are talking (maybe arguing?) in Spanish as we stand there with no clue as to what is going on, since we are to be waiting for a boat that isn't here, per their last communications with us in english. The two men attach the jet skis together and begin to float away, continuing to speak in spanish the entirety of the time. They say nothing to us, and just leave us there. We call "Alfredo" on BOTH of the TWO numbers he had been calling us off of and one goes straight to voicemail. The other directs to a lawyer's office. The boat never came, the two men never came back. No one communcated anything to us. To put this in perspective, these men left two 25 year old women ALONE at a sketchy park without any knowledge of the area and presumably waiting for a boat that was never coming with no communication. They simply floated away. Awful company, wasted half of my BIRTHDAY dealing with their incompetence and uncaring, and did not even get what we were promised. I would give NEGATIVE stars if I could. 0/10. read more