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    Kim S.

    Play Time Water Sports is the by far the best to rent from and book charters. The boats are spotless and well serviced. The ease of booking the rental, leaving the marina and returning it was effortless. The location is perfect! It opens to a nice mid point to either head south or north. I highly recommend them. I made the mistake once of using an app that set me up with a different company that was a disaster. I'll never make that mistake again.

    Kimberly Jablaw R.

    I purchase two vouchers for the Sunset Cruise from Groupon for $39 each. Then I called the number provided on the voucher and made a reservation for the Sunset Cruise using the link they provided for the next day. If you purchase through Groupon remember to bring $2.50 cash per person for tax purposes. We valet the car at the Four Ambassador Hotel $16 flat rate or $7/hr. If you have time can probably find street parking. The marina to board the cruise is located right behind the hotel. The staff was very friendly, enthusiastic, and fun. As you board, one can a grab drink (wine, beer, soft drinks) and lite finger foods (crackers, veggie, cheese, grapes, hummus). I like the fact that it was unlimited, and they go around refilling your drinks. They played tropical relaxing music. The Sunset Cruise has a nice vibe to it, and I would reccommend this experience for birthdays, dates, bachelorette parties. As far as dress code went people were dress pretty casual for women nice beachy dress or jeans and a nice blouse. I wouldn't recommend wearing heels and bring sunglasses. There is one bathroom that was very cleaned and kept nicely (smelled like bleach which is a good thing lol). Overall had an amazing experience and I cannot wait to enjoy it again.

    Heather F.

    It's the Saturday of the Memorial Day weekend 40 us boarded the Mariah for a 4 hour excursion. The boat at first seemed small and did not look like it would fit all of us. But it is pretty spacious. It was a 30th birthday celebration for my friend and they allowed us to bring our own food and beverages. They provided a bar tender for us which made it easy. I loved that they had a sound system to play music as well to make the afternoon of cruising better. The staff gave us a safety talk at first but were not uptight during the ride. They even danced along with us and had fun with the group. We stopped at the sand bar and they gave us enough time to enjoy the water for an hour. I thought the cruise went well and we had a great time. This is a great option for a group trip to do something different. It is beautiful to look at the view of downtown Miami along Biscayne bay.

    Gerry K.

    Great Time !! Wanted to surprise my girlfriend for her birthday & do something fun in Miami. We where running a couple minutes late & spoke with John who made sure the boat didn't leave without us. The staff was really friendly & walked around the boat to make sure our glasses never where empty.   The tour of Millionaires row was pretty cool & the view of downtown Miami was awesome. Will definitely keep this trip in mind when friends are in town. Thanks!

    Ricky Martin's house is pretty bad ass
    Sim L.

    *Do NOT go to 801 Brickell Bay Dr. You need to go behind (east of) the Four Ambassadors Hotel towards the bridge/water* This place has pretty terrible customer service. When you call you can only hear information--you can't speak to anyone. I think I'd rather speak to someone in India instead of listening to a recording. In the 21st century this company handles reservations via email. WTF?! Even terrorists have a website. I went through the motions though and eventually found the staff right on the water, and that's when everything went from bad to great. The staff was super cool. They immediately got us some drinks, snacks and they provided some towels to a few people as well. I was on the sunset cruise and this was absolutely a great experience. The music was pumping, the liquor (beer, wine & ?) was flowing, and views of the Miami coast along with some commentary were all perfect. You can definitely do this as a group event or just a romantic couples outing. I'll most likely come back to get my jet skis later.

    Tara J.

    We bought a Groupon for a Biscayne Bay Sunset Sail and decided to use it when our friends from Arizona were visiting over the long Thanksgiving weekend. Overall, this sailing of Biscayne Bay was a fun little adventure, but there are some things to know in advance if you're planning to participate. First, the time of this sail does not change. It is always at 6:30pm. So, if you're planning to see the sun actually set in the winter, you're out of luck. If that's what you really want to see, it's best to book this in the spring or summer. Secondly, the marina can be hard to find. There is no signage for Marbella Marina at all. The closest landmark is the Four Ambassadors Hotel which is where the address will take you. The marina is directly behind it. The parking at the Four Ambassadors will cost you $16 for the amount of time you're sailing the Great White Catamaran, but you can catch a break if you find a spot in the street, which is what we did. We found parking right out front for $1.75/hour. One thing to note though is that those meters will only allow you to pay for up to 3 hours. We paid our $5.25, and noted the phone number to pay by phone (thinking we'd add more time to the meter from our phone while we were out on the sail). When we called to add more time to our meter, it would not take our money. So, ultimately, we gambled and won a free hour of parking. While on the sail itself, you'll receive bottomless red/white wine, beer, water, soda, cheese and crackers, fruit, cookies, and chips. There is a small restroom on the boat, so no worries if you're in need! The staff are extremely friendly, personable, and fun and have knowledge of the area. We sailed around the bay, hovered around the Bayside Marketplace area, then set sail for Monument Island and Star Island, where the staff told us who lived where, who bought/sold which houses, including information about Al Capone and his lookout tower, guard house, and mansion. It was all very interesting, but would have been really nice to see during the day. We DID get to see a dolphin jump up a couple of times, so that was cool. The catamaran itself has a bunch of seating cushions, making it a pretty comfortable ride if you're on deck. The weather was a bit chilly though (after all, it was Nov 27), so I'd recommend long pants, a sweater, a jacket and a hat. I was wearing flip flops and wished I'd been in socks and shoes, though there were plenty of other people in flip flops too. This is NOT a dressy affair, so plan for comfort and warmth, and don't wear your hooker heels and short shorts or you'll be sorry (plus, no one wants to see that anyway!). Overall, I recommend this sailing for your out-of-town guests or even for locals who want a cool vantage point of downtown Miami at night. The lights are really beautiful, and the overall experience is a good one!

    Tania E.

    Over all it was an excellent experience, it did rain but it was all great, crew was very nice, beer and wine and was unlimited ++ don't forget to tip the staff!!! Will totally do it again! This was supposed to be a romantic evening and it was. John the owner was on board and was very attentive! Totally worth it!!

    Relaxing on play time water sports.

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    5 years ago

    I had a blast today!! Most fun I've had since COVID started. Super excited to go again soon!

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    We had such an amazing time! Captain Lisa and the other crew members were so much fun and attentive. Planning our next trip really soon!

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    You Were Late !!

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    9 years ago

    Great time, a must while in the miami area. Ceaser and crew made it real fun. great tour of star island.

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    Page 1 of 2

    Ask the Community - Sobecat

    Review Highlights - Sobecat

    John Oakes is the ultimate professional and it was his expertise, communicate skills, and follow up that sealed the deal for me.

    Mentioned in 15 reviews

    Read more highlights

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    This was a last minute private gender reveal in a hotel suite in South Beach. Very easy and fast,…read moreprofessional delivery and set up. The quality was amazing.

    I want to preface this review with the theme that customer service means NOTHING to the employee I…read morespoke to on the phone. I'm sure this business makes great balloon bundles + delivers on time, but no other business employee has ever made me feel more stupid, confused, and uneasy during the entire process. First, my colleague emailed them twice last week. No answer, so she asks me to call. First call goes to voicemail as I get a text message at the exact same time saying "please text us instead". I call again because I'd prefer to place an order over the phone (which I think would have prevented this whole issue entirely). Someone answers and goes "Hi please send us a text message!" and hangs up on me before I could even finish speaking. So I place the order over text, goes smooth, but we did have a few changes before finalizing it.There was a point where miscommunication happened on how payment works and I expressed I was confused. And this is where things got bad - he started telling me HE was confused, texting me saying "did you reply? you never did." He told me, verbatim, "I have the best communication there is". How can you say that when I'm literally just expressing to you that as a paying customer, I am confused on the process. He literally told me I have nothing to be confused about - since when do employees get to decide that for customers? The best part is he THEN calls me - to yell at me more about how his communication is perfect and how I'm the problem! I was kind of laughing at one point because I was baffled that this man just had to be right so badly, he wanted to call me and tell me I'm wrong. The amount of attitude I felt via text message was shocking. Again, I understand there was definitely a miscommunication, but never in my life have I been spoken to this way from a business employee. And pro tip: take orders over the phone. Putting customers into situations where they only text is a recipe for disaster. (The employee will argue that he tried calling me a few times, but note that was only when he wanted my credit card payment). A message to the man I spoke to on the phone: YOU DO NOT TALK TO PEOPLE THAT WAY. It's rude and embarrassing. I've worked 10+ years in the service industry, and I've never ONCE let my ego of being right interfere with business and keeping a customer happy. Customer service 101. You should take a class.

    The Creative's Loft - Reception table

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    It's hard to find the words to adequately acknowledge Adri's amazing talents and work ethic. I had…read morebeen familiar with her creative work for a few years, and she was our first call when my husband and I started planning our wedding back in early 2020. Through the rollercoaster of planning a wedding during COVID-19, Adri remained cool, calm, creative and flexible. She helped us downsize our 300+ person wedding into a gorgeous and incredibly special micro wedding with our immediate families. Adri is an incredibly detailed process manager and her design sense is unparalleled. But what really sets her apart is her beautiful spirit and passion for creating extraordinary events. It is truly a joy to work with her, and she radiates a calming presence that puts everyone at ease. She treats her clients like family, and is kind and collaborative with every vendor. There were so many instances when Adri went WAY above and beyond the scope of our contract to make sure every our wedding weekend was absolutely perfect. Even her amazing husband Gabe (who is a full-time firefighter) showed up on multiple occasions to help! Thank you to the Creative's Loft and its one-of-a-kind founder, Adriana, for making the most important day of our lives so perfect, memorable, and uniquely magical!

    Heaven sent. I cannot imagine planning our wedding without Adriana and her team. Her experience and…read morerapport with vendors is irreplaceable. She took the time to learn about us and hear what we like, and carefully curated the wedding of our dreams (with, of course, her unmatched creativity). Miami is an intimidating place to plan a wedding, and she made the process smooth and easy. Having someone with expertise surrounding budgets, reliable vendors, and flexible venues is key to being stress-free while planning a wedding. We got so many compliments from guests saying it was the "best wedding we've ever been to." I'm not sure if my husband and I will ever be done looking at pictures from our day; it was the best weekend of our lives. Forever grateful for Adriana + team for making it happen.

    Nikki Beach Miami Beach - Pina Colada

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    My friends and I recently visited Nikki for a girls trip. We came early around 12 on a Saturday…read morecause we were not for sure what to expect. Our server was amazing (I wish I could remember her name). She was so knowledgeable and helpful with hitting our minimum while still getting the most out of our money. The decore was very cute and appropriate and every area was SO clean. The food was fresh and tasted amazing. This was more pricey we spent about $1,000 for a group of 5. Our minimum for the day bed was $100/person and then we had a rental fee on-top of everything for the bed itself. Nikki Beach club was very good at being upfront about prices so there were no surprises! We will definitely be returning.

    Came here for a birthday brunch with a reservation, and while we were seated quickly, the…read moreexperience went downhill fast. Our server didn't introduce herself -- instead, she immediately asked to hold my ID and card staring at it for along extended time, which felt very uncomfortable, especially as someone traveling. She then barely checked on us the rest of the time, and we had to rely on other staff just to get water while sitting in the heat with limited shade. When it was time to pay, when I asked for my ID back she told me I wouldn't get my ID back until after payment. We paid in cash, and she still didn't return it -- I had to ask another employee to track it down. The food and drinks were good, but the service was poor and unwelcoming, especially for a $300 bill. I was also disappointed that I was not able to even order my cousin a birthday desert to celebrate. As four Black women, the overall experience felt uncomfortable and off-putting. I wouldn't return.

    An Event to Remember by Cool Chicks, LLC - Hot Pink Minnie Mouse Kids Table

    An Event to Remember by Cool Chicks, LLC

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    An Event to Remember by Cool Chicks, help me plan a surprise birthday party for my daughter, and it…read morewas a total success. They took care of every single detail, from the decorations, to the delicious food, party favors. everything was customize to accommodate our budget as well as my daughters heart desires. She was absolutely blown away, when she saw her birthday party, so much that she kept asking me to pinch her arm, because it all felt like a dream come true for her. The ladies at An Event To Remember were extremely professional, creative, and great about listening and capturing to the T what we wanted and they truly exceeded our expectations, needless to say I will hire their services in the future. Nothing beats the feeling I got when I saw the huge smile on my daughter's face. I absolutely recommend them for all your party needs.

    I had the amazing opportunity of hiring An Event to Remember by Cool Chicks for two events. The…read morefirst event was a surprise Birthday Party for my boyfriend and the second event was my son's Birthday Party. Barbara and Lisette have an amazing sense of understanding what I wanted, the vision I had for the party, the look and feel I wanted my guest's to experience. From the decor, the food, the presentation, the coordinating with the venue and vendors; the whole party was a COMPLETE success !! People still bring it up in conversation. With regards to my son's party: they took the theme to another totally cool level. The theme was Skylanders - my son was turning 9 yrs old- they took this theme to another level, pairing the food with the characters meals, to the back-drop, to the cake, to the decor. Every detail was perfect. Ladies !! keep doing what's in your heart ! I love you all and will use and recommend your services any time !! Best Regards; Michelle G.

    Sobecat - boatcharters - Updated May 2026

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