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    So Acupuncture

    5.0 (2 reviews)
    Closed 8:00 am - 7:00 pm

    Services - So Acupuncture

    Acupuncture

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    8 months ago

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    Jennifer S.

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    7 months ago

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    Healthpointe

    Healthpointe

    2.6
    (139 reviews)
    3.8 mi

    My experiences were positive. The facilities were clean, the room temperature was controlled to…read morecomfort, the staff were attentive. Karla greeted me with a smile. She was welcoming from the start which made it easy to relax (as much as medically possible) in any doctors office. She remained patient, answered my many questions, and helped me to understand the processes around me. When she departed for lunch, Maria assisted me with water and a snack. I was struggling with my medical assisted devices but she bought them to me without hesitation. I do enjoy customer service done correctly! Chris was whom who took me back to see the doctor. He was kind, considerate, professional and kept the humanity in the processing of measurements, testing and preparation for the doctor. He was sincere in treating me like a person, not another number patient. A gentle touch goes a long way! Dr. Dizay was also kind. She had reviewed my chart, had questions, testing and was prepared. She was efficient, timely and compassionate. I can see how good leadership, begins at the top. Only suggestion would be to inform at scheduling there is a significant packet to fill out before seeing doctor. I could have benefited from bringing someone with me to help fill it out, read or even write. I wasn't sure my documents were as legible as they could have been with my pain while sitting and writing. Overall, I would return. Patients in the lobby were greeted by name and seemed upbeat and pleased with the care.

    I don't think that the staff knows what an appointment is. I've only been twice, and each time I…read morehave had an appointment through my private insurance with a neurologist - one of the top rated in the area. But I've waited over 30 minutes past my appointment time to get a room, not even considering actually speaking with the doctor. The doctor recommended a medication that's not covered under insurance as a first go -WTH. My insurance denied my request for imaging due to lack of medical information by the doctors; the insurance stated what needed to be said which - is the whole point of why I am being seen. Every follow up with the office, I was told it was submitted etc. yet I received the actual paperwork and it wasn't until I filed a complaint with my insurance that this was handled. They think they have passive patients who will let this stuff slide. If you want to be seen timely and get what you need, I wouldn't recommend at all! I have to give a minimum of 1 stars but I'd give a -1 star if I could.

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    Healthpointe
    Healthpointe

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    Jiale Health Herbs and Acupuncture

    Jiale Health Herbs and Acupuncture

    4.6
    (12 reviews)
    0.3 mi

    Dr. Bai is very patient & gentle doctor. She has many years of experience working in acupuncture,…read moreherbs & with people. She has many return patients that keep coming back to her because she is so good at relieving their pain.

    They know what they are doing!…read more Overall my 3 visits have been 4.0. - Both doctors have alot of experience having worked at hospitals in China for ever 35 yrs - Dr. Shi is the herbalist - Dr. Bao is the acupuncturist Dr. Shi took a look at my tongue and took my pulse and determined I was in really bad shape (everything out of balance). The medicines and treatment protocols they gave me helped alot with my sudden neural hearing loss. - Dr. Shi knew immediately it was related to my weak kidneys (in Chinese medicine, hearing loss and the kidneys are connected) - She advised herbals to boost my kidney function and overall health - I started to hear more and feel better after each treatment They have 2 acupuncture tables, divided with curtains. It can get cold even with their space heater on b/c it's inside a grocery store. - The tables are kind of small and narrow, so Dr. Bao will bring extra stools. blankets or pillows to rest your arms, etc. - It's a little disorganized and messy, but if you can withstand it, you will be helped. Some items can be pricey: - The MAIN customized medicine of 120 capsules were $150 - 1st meeting / consultation with 1 hr of acupuncture and two herbal remedies about $145 - Each acupuncture session after that is about $100 (but their sign for services says $70; don't know why mine is more) - Maybe b/c of MOKSA treatment (burning some kind of mugwort over my belly area) to help boost kidney function? You may have to wait even though you made an appointment a week in advance. My last appointment I could not wait as I had a tight schedule, so I left. Overall I would go back to them, as they know what they are doing, very experienced and capable.

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    Jiale Health Herbs and Acupuncture
    Jiale Health Herbs and Acupuncture
    Jiale Health Herbs and Acupuncture

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    So Acupuncture - acupuncture - Updated June 2026

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