Went to this location for a treatment. It's always a hit or miss when trying a new LaserAway…read morelocation when it comes to customer service. There were 3 representatives at the front desk and they were all so kind and inviting. They brought me water right away and took me back to the room early. The nurse was so sweet and personable, she made me feel like we've been best friends forever. I love this location!

My experience was horrible you can't trust nothing at this place. I paid 1847.00 for horrible lips…read moreinjection with scaring and no Botox when, I paid for 80 units. The asia lady there was horrible didn't do what I paid for. Also they don't understand why you have to upgrade for if the men are low class

There's absolutely no one else that I 'd recommend seeing for your tattoo removal. I first came to…read moreDr. Z in 2014 for a consultation on CoolSculpting (belly fat) and tattoo removal. He was honest in telling me that due to my skin's stretching that CoolSculpting would not be recommended because I'd still have the stretched skin even after the fat disappeared. I opted to just move forward with the removal of my small tattoo. The tattoo removal session was quick and as painless as a laser zapping into your skin can possibly be. I appreciate that he's patient and makes sure you're comfortable before moving forward. I'm now working on my second tattoo removal this year and couldn't be happier. Don't waste your time going anywhere else.

Dr. Zelinger is phenomenal at what he does. Not only is he skilled, knowledgeable, and experienced,…read morehe's also an absolute pleasure to work with! My initial consult was for dark discoloration under my eyes. I've had under eye filler before but the problem now is really the skin coloring. He listened to my concerns, gave me options, and really took the time to explain everything. Eventually I decided that it wouldn't be worth it to try laser to the area. He was honest and realistic about the results, explaining that the treatment likely wouldn't make a huge difference in their appearance. How refreshing! He refunded my consult fee and I was so impressed with his professionalism that I decided to go back for filler to a different area. He put filler to my temples and cheeks. In the last few years, I didn't like how my face had been looking saggy and a bit unflattering. This gave me the LIFT I needed! My nasolabial folds are essentially gone and I look like I did three years ago. My confidence is soaring and the best thing--no one can even tell what I did. A coworker told me "you look refreshed today." Amazing I couldn't be happier. One last thing: I use these services mindfully... it's HARD being a woman with today's beauty standards. There is a balance between accepting your own imperfections and making small changes that enhance your natural beauty. Not to go on a whole tangent, but if that's also your viewpoint, Dr. Zelinger will help you achieve that. He says things like "natural is always better" and "I think you look great, but what matters is what you think." I love the way he communicates to encourage body positivity. Thank you again Dr. Z!!

Recently visited to get a Brazilian wax, and I can say 10/10. The place it self it's clean & smells…read moreamazing. The front desk girls were kind as well as the wax specialists. She made the best of the moment, indulging in conversation to help ease the pain. Will be coming back !!

I got a spray tan 2 days before my event. Rinsed then showered with soap and im so embarrassed. I…read morehave been to so many other salons and never had this issue. I'm leaving a picture. this is a thick dress too! I'm so sad.

Best experience every time drove 2 hours for a full service experience - mani, lash & brows. If…read moreI had more time, would have also done pedi! Beautiful & talented team here thank you so much for your time. L

This was my first time visiting and unfortunately it will likely be my last. The service menu is…read moreconfusing and not clearly priced, making it difficult to understand what you are actually being charged for. Due to this lack of clarity, my husband paid $183 for services that were not clearly explained upfront. When I contacted the manager, my concerns were dismissed and no resolution was offered--only a suggestion to address it on a future visit. For a business in the service industry, this level of transparency and customer care is unacceptable.

I will rave about this place over and over again. All the waxers are fantastic. Naheed and Lilly…read moreare absolutely incredible in their own unique ways They are so detailed and really provide a safe space every time. The products sold there a literal perfection to the point I'll even catch my boyfriend trying to use them too 10/10 experience if you've ever been interesting in waxing and looking to finally take the leap. Go here!

This place is a SCAM. Stay away. They make it impossible to cancel a subscription and admitted that…read morethey do it because people forget about it and keep paying. Terrible customer service

From the moment I walked in I was greeted with a warm welcome and a relaxing and cool environment,…read morewhich was a stark contrast to the chaos of city streets and scorching temperatures. The staff is amazing, very friendly and extremely knowledgeable and down to earth. I was treated with dignity and respect. I felt valued and really appreciate everyone, including the little dog Tucker, who was a pleasant surprise and little ball of joy! I am so happy yo have found my new home and look forward to many more visits! I highly recommend About Face to everyone!

Everything! Naomi is a gem. You can trust her.! She wants what's best for you because it's best for…read moreher. She is very personable.

I've been going to the Frankford Salon in Philadelphia for over a year. The service is quick…read more You're in and out fast. The staff is wonderful, always greeting me with smiles. The packages are affordable, so you can get the treatments you want. Five stars

Check out their instagram... it's wild. A lot of BBLs and superficial beauty stuff alongside a lot…read moreof bible quotes. Apparently Jesus wants you to get Botox and be hairless like a sphinx cat. Setting that aside, they do a fine job on laser hair removal at a very reasonable price. The lasers they use are suitable for brown humans. The scheduling is really easy and you can fill out all of the paperwork (it's a lot for the first visit) online. The staff is always friendly and they actually call you in for your service right at your time. The rooms are spacious enough and everything seems nice and clean and sanitized. Note that you can't really request a certain technician here, you just get who you get. If you're coming for the first time, definitely get a Groupon. If they happen to not have a live offer running, just call them and ask them to give you the Groupon price. For returning customers, you can always buy packages of 6 at a discounted rate. Also note that this location DOES NOT do injectables like some of the others. So Philly Jesus thinks that your crows feet and nasolabial folds are just fine. They give you character, you know?

My mom and I had such a lovely experience here. We were celebrating my moms birthday and wanted to…read moreget services done together. They only have one esthetician so my mom got a facial and I had one of their scalp treatments with wash and blowout. I wasn't sure what to expect with the scalp treatment but it was truly incredible and relaxing. Both of the ladies helping us took their time with our services. The owner of the shop, Monique is so friendly and kind. She really enjoys talking about their services and products and went out of her way to make our experience here enjoyable and relaxing for my moms birthday. Oh! They also use intelligent nutrient hair and face products. This is an amazing, non toxic line of products which I don't see used in the Philadelphia area ever. They also sell most of the products in shop. Will definitely return for other services in the future.

The work done at MOKO is always exceptional - whether it's a cut or color, highlights or…read morelowlights, edgy or classic layering, everything is done in a relaxed, friendly and inviting atmosphere. Moko gives you more than expected. One leaves the salon feeling great and looking terrific - a very nice combination indeed! Attach photos and videos

I should've read the negative reviews a bit closer because they all sound like my experience. My…read morefirst appointment, Mindy was late but I overlooked since she gave me a heads up beforehand and was apologetic. Communication is key. Everything went well so I booked my next three appointments with her. I had some unexpected guests show up for the holiday weekend and I debated cancelling this next appointment but she books out far and doesn't have great hours. So I showed up to my second appointment AFTER I confirmed two days before and received MULTIPLE reminders day-of. Doors are locked and lights were off. I waited around for 30 minutes and finally had to leave. Two hours later, I get a text that there was a family emergency and she would like to rebook and I haven't heard from her since. Again, don't waste your time.

Great space! Very pretty and clean, Mindy really knows what she is doing. Highly recommend her…read moreservices for hair removal.

Made a same-day appointment for brow threading. Absolutely no complaints!! It was the quickest and…read morepainless threading experience I've ever had and might be the best my brows have ever looked! Everyone there was kind and helpful. 10/10, no notes, I will be returning. :)

Extremely frustrating experience with Thread Bar's Washington Square location and their handling of…read moreClassPass. I went in person to schedule a lash lift and tint and specifically told the employee I wanted to use my ClassPass credits. When I asked how to book it through ClassPass, she told me, "Don't worry about it. You don't need to book it on there since we made the appointment here." On the day of my appointment, only one hour beforehand, I received a call saying they couldn't honor it because the Washington Square location doesn't use ClassPass. Five minutes later, they called back and said they would accommodate me. I again made it very clear that I wanted to use ClassPass and was willing to go to whichever location accepted it. They specifically told me to go to Washington Square. After my service, I was then told I couldn't use ClassPass because I hadn't booked through the app--even though the same employee who performed my service was the person who originally told me I didn't need to. Their explanation was that they're "fairly new on ClassPass and still figuring it out." I understand being new to the platform, but their mistake and repeated misinformation should not cost the customer money. I paid for the service, but I won't be returning and will be reporting the experience to ClassPass. If you're going to participate in ClassPass, your staff should understand how it works and honor what customers are told.