Mary has taken care of our dogs for years. We had to leave the dogs with Mary for long periods of…read moretime because of medical issues. I feel so much better knowing they are being taken care of at Puppyville. It is a great place for my dogs. I highly recommend Mary at Puppyville! Knowing my dogs are safe and taken care of takes a lot of stress out of my life.

horrible experience for pet boarding. dogs were locked in a room to basically fend for themselves…read more lost weight an smelled awful when picked up. sorry they don't offer zero star option

Ashley takes such good care of your pup. She sends pictures and videos throughout the day so you…read morecan see how they are doing. She has a beautiful place with lots of room for them to run. It is nice and clean as well. You can tell she genuinely loves animals. Good job Ashley!

My dogs hav never stayed in a kennel before. They have been having a blast! Ashley goes WAY ABOVE…read moreAND BEYOND in caring for the dogs she keeps. She sends videos and pictures and updates. I am beyond thankful for her! My dogs are in good hands. It is clear she loves animals and is great with them. I am so GLAD I found this kennel!!

Profoundly disappointed- Poorly managed supplies. DIY has two stations that are ILL equipped with…read moreworking supplies from the machine. Basically you are getting warm water and a place to bathe your dog. *--- Bring your own dog shampoo and cream rinse or tick flea killer. *--- Bring YOUR OWN blowdryer. *--AIR IS COLD from DIY blowdryer. The dispensing machine costs $10 for 8 steps. The shampoo that WAS SUPPOSED to come out was virtually absent. ZERO LATHER. There were a scant amount of bubbles, seen at the bottom of the bathing tub. Same with crème rinse. ZERO dispensing of crème rinse. A woman at the other station kindly let me use her dog shampoo. The other woman commented, "These machines never work. They are always 'empty'". The blowdryer was ALARMING COLD. My poor dog shivered violently I finally stopped and wrapped him in a towel and got him outside as soon as possible. $ At a dollar a minute I fully expect materials (shampoo, crème rinse) to work. Could have been a positive experience if EITHER the machine supplies were adequate. Warm blowdryer. I gave this business a one, because I did like the washing bin. I won't be back.

got my dog nice and clean. i love this place but my dog doesn't lol she doesn't like bathsread more

Took Rusty here when I had to go to Ohio for a week for my son's graduation. Alia was super…read morefriendly and communicative and Rusty enjoyed the socialization and is much more courteous. Would recommend to anyone!

a minute ago NEW…read more My dog was shaved almost bald...hair uneven..65.00 dollars nails not cut. Ears not cleaned and knots all in her hair under her chest! I have pictures but can't post them on here...never will go back! My Shih Tzu looks horrible!!!! Then her cries as I tried to get all the knots out of the long areas they left! I even texted them and asked about why her nails weren't cut....NO RETURNED ANSWERS!!!!!

I have been going to Frenchie and Friends since they started operations. I believe my logan was…read moreeither the first or second dog to be boarded there over three years ago and let me tell you we have been treated like family everytime we visit. The facilities have grown massively and there is tons of room for playing. Inside and outside kennels climatised. The owners love animals and you will see that love reflected in your pups face after you pick them up from them.

I absolutely recommend Frenchie and Friends. My corgi absolutely loves Amanda. He is excited while…read morewe wait for the gate to swing open. He gets out of the car and makes a beeline for Amanda. I know he is happy and well cared for when he is there. He is excited to see what new friends there are to play with. 100% recommend!!!

We have been using Pet's Place Lodge for years. They are always dependable and friendly, and they…read moremake the boarding process as convenient as possible. But the best part is, our dog loves to stay there! The tail-wagging starts as soon as we pull into the parking lot. That tells me that she gets care, kindness, and plenty of attention when she's boarded there. We don't have to worry about her when we're away. That peace of mind is priceless.

We are very picky about the care our dog gets and we love Pet's Place Place Lodge. The owners are…read moresuch kind people and truly care about the dogs! They walk the dogs three times a day outside and our dog always comes home happy and healthy. The new location has a large area for them to play and get exercise. Plus they are highly recommend by our vet and work closely with them if any issues ever arise. We've never had any health issues but it's nice to know. Our dog is happy when we take her there, too, which is a great sign.

We have used Shannon for boarding services for close to 6 years, and she's just wonderful! She is…read moresomeone we trust to take good care of our pups, and they get so excited when she picks them up. She's so accommodating and always works with our last minute scheduling! We have also used her training services for our extremely stubborn dog, and she really knows what she's doing and the result after training is obvious proof. Even years after our training session, if he was having a behavior issue she would work on it during his boarding visits for no extra cost. She wants the best for you and your relationship with your dogs. You truly won't find a better place with better people.

Dogs (2 labs) were onsite for 25 days, when they were asking for 10 more. Decided it was best to…read morepick the dogs up, now I know that they didn't show me how to handle the dogs post training....but, there were absolutely no evident signs that anything was gained from 25 days, except kennel cough. The reviews on Facebook were so good, I thought I had found the diamond in the rough. I was sorely mistaken.

BEWARE of Refinery Road VETERINARY CLINIC…read more I hate giving negative reviews but under the circumstances I have no choice. The admin staff lie to their customers. I caught them several times, then I asked for explanations and they got hostile. Rude, liars... They need to get new admin staff. They have no customer service skills. They lie and then they deny lying. It's the craziest thing I've ever witnessed. Rude. I've been a customer too long to be treated so poorly. Costco is a LOT CHEAPER on prescription medications. RRV makes it nearly impossible to get the prescription printed and/or sent to Costco. Some hogwash line that they can't do it to it and another lie; it takes days to get the prescription processed. RRV made it so hard to get a prescription printed out, they want you to purchase prescription medications from them for a lot more money. And their famous line is....it's against the law! If you're going to lie, get everyone on board before you lie. Do not believe a word they say. Stay away from them. All greed and NO integrity. Cross posted:

This is a complete and honest review of my first experience at this vet clinic. To be clear when I…read morerefer to "him" I'm talking about my dog. I've excluded his name for privacy. Appointment set at 9:40, I got there early and they put me in a room at 9:35 ish, and the tech/assistant saw me at 10:30 ish. She did inform me that they were short staffed that day. I was in no rush so, I was very concerned about my dog, and I had no plans that day so I was willing to wait as long as it took. I have a 40 lb. herding dog who can be neurotic and has fear aggression, I informed the assistant of this and she was understanding and empathizing, she told me she has one of her own so she understood. She asked if she could muzzle him and I said yes, because I know my dog and I don't want any incidents. He came back with the muzzle off and they said he did really well behavior wise. Which is generally the case everywhere I take him, he wants to love everyone and do good but he is just riddled with anxiety. I am always very careful to warn the vet and tech(s) of his behavior issues to help prevent anything from happening. My dog returning without the muzzle says to me that they won't muzzle a problematic dog if they don't need to, and that they care about the comfort of the dog during their visit. I spoke with the vet for maybe 3 minutes, but both the vet and the assistant were really informative, straightforward, professional, and kind. While I love going to the vet and not needing to spend much money, I had bloodwork and X-rays done, which were both pretty expensive. Upon finding out why my dog was sick I think that they were completely necessary and potentially life-saving screenings. I wanted to update all of my dogs shots and they suggested I wait until he got better from being sick so his immune system didn't get overwhelmed. This seemed like another good indicator of them caring about his overall health. TLDR; - I did wait for an hour past my scheduled appointment time, but they informed me they were short staffed and apologized for the wait. - the vet tech/assistant is the one you speak to for 90% of the visit - my dog has behavior issues and they were considerate about me asking to do things in the way i believed would be the safest and most comfortable for my dog and the people working there. I was also very open to doing what they believed would be best because they're the professionals. - They recommended waiting to update his shots until he wasn't sick anymore - this tells me they care for his overall health and well-being. all in all, a great first visit. I gave it 4 stars bc of the hour long wait. While I'm a patient person, waiting always sucks. Thanks for taking care of my best friend!