The customer service is excellent and the staff is extremely friendly, but the pricing is slightly…read moreexpensive according to my preferences.

Well, I have taken my dog here for the past several years, and they did a fairly decent job cutting…read moreand grooming. Prices are VERY High but my dog was large and had some bumps on his body, so I took that into consideration regarding the price, and never complained about the price. A month or so I took him to the new location in Denison and my dog refused to walk on the laminate floor when dropping him off. He was terrified, so they drug him into the shop and when he was ready for pick up, again, he refused to walk on that floor. When got him into the car, my dog was so traumatized by the time we got home, he wouldnt walk, nor eat , no drink water for several days. We had to carry him outside (80lbs) to relieve himself. Not sure what happened, but he died. I dont know what else to say!

Ashley is so caring and kind. My puppy SweePea had her first groom by Ashley and came home looking…read moreso beautiful. It's certainly not easy to groom a hyper 5 month old puppy but Ashley pulled it off. Wonderful!!!

Not open very many hours. My dog was traumatized. She doesn't trim toenails. Wouldn't recommend at…read moreall.

She cut my Maltese today and actually butchered them, cut their ears almost off, I am just sick how…read morethey look. Never again will she touch them. I can't take them to anyone else, there is nothing to cut, she ruined them. It will be a long time before it grows out. She has no idea how to cut Maltese hair.

This person asked for pictures of the pet and area that needed groomed, said they'd check their…read moreschedule, then ghosted us. We tried to check back each day, the days in a row, zero answer. They knew the pet was in danger of developing sores, the owner was partially disabled, and the area vet had no availability for weeks. After telling her we would leave a poor review, got a reply about some family issues, and while we understand, a simple 'won't be able to do it' reply would have saved my girl days of suffering, as we would have gone to the ER vet.

Melody and Coy were great to work with. They came out to my house to bathe and groom my Husky (a…read morerescue) and our German Shepherd. Not only did I not have to cart my dogs across town, but Melody and Coy took extra time to make sure my dogs, who are not well socialized, felt safe and secure throughout the entire process. By the end of the session both dogs were calm and they looked and smelled amazing. I had reservations going into the appointment as to how my pets would handle the stress of bathtime with strangers, but wow they handled it amazingly. I was so impressed by this team that I scheduled our next appointment on the spot. I will never use any other grooming services. Melody's Miracles has a customer for life.

BEWARE of Refinery Road VETERINARY CLINIC…read more I hate giving negative reviews but under the circumstances I have no choice. The admin staff lie to their customers. I caught them several times, then I asked for explanations and they got hostile. Rude, liars... They need to get new admin staff. They have no customer service skills. They lie and then they deny lying. It's the craziest thing I've ever witnessed. Rude. I've been a customer too long to be treated so poorly. Costco is a LOT CHEAPER on prescription medications. RRV makes it nearly impossible to get the prescription printed and/or sent to Costco. Some hogwash line that they can't do it to it and another lie; it takes days to get the prescription processed. RRV made it so hard to get a prescription printed out, they want you to purchase prescription medications from them for a lot more money. And their famous line is....it's against the law! If you're going to lie, get everyone on board before you lie. Do not believe a word they say. Stay away from them. All greed and NO integrity. Cross posted:

This is a complete and honest review of my first experience at this vet clinic. To be clear when I…read morerefer to "him" I'm talking about my dog. I've excluded his name for privacy. Appointment set at 9:40, I got there early and they put me in a room at 9:35 ish, and the tech/assistant saw me at 10:30 ish. She did inform me that they were short staffed that day. I was in no rush so, I was very concerned about my dog, and I had no plans that day so I was willing to wait as long as it took. I have a 40 lb. herding dog who can be neurotic and has fear aggression, I informed the assistant of this and she was understanding and empathizing, she told me she has one of her own so she understood. She asked if she could muzzle him and I said yes, because I know my dog and I don't want any incidents. He came back with the muzzle off and they said he did really well behavior wise. Which is generally the case everywhere I take him, he wants to love everyone and do good but he is just riddled with anxiety. I am always very careful to warn the vet and tech(s) of his behavior issues to help prevent anything from happening. My dog returning without the muzzle says to me that they won't muzzle a problematic dog if they don't need to, and that they care about the comfort of the dog during their visit. I spoke with the vet for maybe 3 minutes, but both the vet and the assistant were really informative, straightforward, professional, and kind. While I love going to the vet and not needing to spend much money, I had bloodwork and X-rays done, which were both pretty expensive. Upon finding out why my dog was sick I think that they were completely necessary and potentially life-saving screenings. I wanted to update all of my dogs shots and they suggested I wait until he got better from being sick so his immune system didn't get overwhelmed. This seemed like another good indicator of them caring about his overall health. TLDR; - I did wait for an hour past my scheduled appointment time, but they informed me they were short staffed and apologized for the wait. - the vet tech/assistant is the one you speak to for 90% of the visit - my dog has behavior issues and they were considerate about me asking to do things in the way i believed would be the safest and most comfortable for my dog and the people working there. I was also very open to doing what they believed would be best because they're the professionals. - They recommended waiting to update his shots until he wasn't sick anymore - this tells me they care for his overall health and well-being. all in all, a great first visit. I gave it 4 stars bc of the hour long wait. While I'm a patient person, waiting always sucks. Thanks for taking care of my best friend!

Wynter Wonderland Pomeranians is an excellent breeder. Andra and Haley raise their puppies as…read moremembers of the family. I received photos and video updates before I picked up my puppy. They are just as available a year later. I recommend Wynter Wonderland Pomeranians to anyone looking for a beautiful, healthy, well socialized pup!

We got our first Norwich from Rick a couple years ago and he was so supportive of any and all…read morequestions we had. I met him at Dallas Love Field Airport saw Louie and it was love at first sight! I want another but I'm having to put the screws to my husband first lol.

I just wanted to give a one year follow up and to let you know our boy Buck is such a great…read moreaddition to our family full of life! Rick you did a great job and thank you again for being such a wonderful breeder!

I needed my lawnmower repaired and didn't have the time to do it myself. The good folks at D&L did…read morean excellent job for a fair price. I would use them again. A bit of warning (customers of D&L stores in other North Texas towns probably already know this): if you need small engine repair, you're better off taking it directly to the Gainsville location. The other locations will ship it to the Gainsville location for repair. This could add an extra 2 weeks to the total time because they all only ship one day per week.

I love this store,the staff is friendly & helpful.The store is clean & well organized.Prices are…read morecomparable.