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    Snook’s HVAC

    5.0 (1 review)
    Open Open 24 hours

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    Services - Snook’s HVAC

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    2 years ago

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    Rabenstein Heating, Air Conditioning & Plumbing

    Rabenstein Heating, Air Conditioning & Plumbing

    (8 reviews)

    When we experienced biller issues Rabenstein originally was to arrive the next morning but we bit…read morethe bullet and agreed to pay the after hours price (big mistake!) even thought it was 3:30pm tech diagnosed it as a bad blower motor. Luckily they had one at the shop ($1300 which I agreed to pay) but not worries thus far. He wrapped up and moved along... the next day, I was concerned about the pricing and asked a local HVAC distributor about the price on the motor and they priced it at $200.... Seriously? 600 % mark up? Looks at the invoice and realized I was charged for 4 hours... my phone log and cameras show he called when he left his previous job at 3:29pm and left my house at 6:30pm. When I called the office the next day they needed to check on a few things but would call me back. Their response: part was another end model and was therefore more expensive. 6-1/2 times more expensive? I have to admit he did tell me it was expensive. As far as the rake, they informed me that they build door-to-door meaning from when he leaves his last appointment to whenever he either clocks out or goes to his next appointment so I was charging an additional hour for most likely his travel home. Sour grapes? Maybe but do yourself a favor. Get the details of the pricing before you commit to anything.

    In December I had my furnace serviced by this company. Their service man did a sloppy job and…read moreknocked a line loose in furnace. I found a pool of water. He came back tightened one end of what he knocked loose. Next day more water. They sent another guy who determined the wrong end was tightened and needed the other end tightened of what was knocked loose. Not one issue was had until their workers showed up. I got a bill for the furnace service which I paid on time. Weeks later I got a bill for $68 for their second appearance at my Home where they came to fix something their men messed up. I left two-three voicemails at the office with no return call. Got a call from their office in January which I told their office lady what happened and I had tried to call multiple times with no call back and wondered why I had to pay for their mess up. She assured me she would take care of it understood and not to worry about the bill. Today I got a letter from a local collections office for the same bill she said was taken care of. I expect an explanation. But shocker no call back. This isn't the first issue we have had with this company. The lack of professionalism, organization, attention to detail and honest work is disgusting.

    Snook’s HVAC - hvac - Updated May 2026

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