My current water heater was thirteen (13) years old, and I knew it would not last much longer. I have been considering a tankless water heater for some time now and read good reviews regarding Noel Enterprises. I called to set an appointment and the owner/president, Leon Clayberger, came out to my house the next day to explain in detail everything involved with installing a tankless water heater. The brand they recommend is Rinnai. Leon was very detailed and thorough in his presentation to me and guaranteed the quoted price. He would not even take a down payment!! That is how confident he was in his product.
We then proceeded downstairs to my basement so that I could show him where my current water heater is and where I would like my new tankless water heater to go. My current water heater took up a lot of space in the small closet that it was in, which was an unusual position for it to be placed. It was put there when the house was built, so I really had no choice in the matter. I wanted the new tankless water heater to be placed in a hidden corner of my basement, which is exactly where Leon said it would have to go!! Worked out perfectly. We set up a date for the following week to have the unit installed.
Come installation day, Leon and his crew arrived a bit early, which was fine by me. I was impressed to see that the owner/president came with his crew to oversee the entire installation process. He informed me that he went out on every job his company did. This to me is the mark of an owner who truly cares about his customers. It took about four (4) hours to install the tankless water heater. The entire crew was courteous and neat. They also removed my old water heater free of charge!! The little closet where it was located is now a usable storage spot!!
After the installation was over, the crew cleaned up everything very nicely and Leon took the time to explain to me how to maintain it and what to check for.
The tankless water heater works like a charm!! You never run out of hot water and you do not have to constantly adjust the temperature during a shower when your hot water is getting low. Yes, it does take just a few more seconds for the water to heat up, but that is inherent with all tankless water heaters. Also, I cannot hear a thing when I turn on my faucet or shower. I have read where some tankless water heaters make quite a bit of noise when in operation, but this one is very quiet.
Overall, I could not be happier with the entire process. Also, there is a twenty (20) year guarantee with the tankless water heater!! Now that is impressive. Noel Enterprises' reputation and good reviews are well deserved. I plan on using them whenever I need service. read more