1. Snatched by Mari

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West Hartford, CT

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Snatched by Mari

5.0 (2 reviews)
Closed • 10:00 am - 2:30 pm

By appointment only

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European Wax Center

European Wax Center

4.3(48 reviews)
0.0 mi
•$$

Samantha is the best waxer here. I've been going to her for a year and a half and am always super…read moresatisfied with her work. Getting a Brazilian isn't the most pleasurable thing, but she makes it as comfortable as possible, is quick and super skilled... Thorough, too. I totally appreciate her- she is the only waxer I've found that I return to (over and over again)! Highly recommend.

I have been attending the European Wax Center location in West Hartford for over 8 years. I had a…read morescheduled appointment on 12/22/2024. I had a full-face package. The young lady who waxed my face. She burned my skin in the corner of my left eye. The upper lip was swollen with blister. And around the sides of my mouth. I began to notice my face. A week after my visit. My lip and left eyelid began to flake up. I went to the urgent care. Where I was seen by the doctor. I was there for a sinus infection. But I showed him my burns. He told me the amoxicillin would heal my burns and to continue using Aquaphor. I contacted The Europen Wax Center. I requested to speak with a manager. The manager called me back. I explained to her the injuries I had sustained during my wax appointment on 12/ 22/2024. The manager was very apologetic. I request a full refund of my full-face package. I informed the manager that I didn't feel comfortable with the ladies in her establishment. I need to have a seasoned veteran esthetician doing my face. The manager informed me that the district manager would like a medical note. I supplied a medical note from the urgent care physician. The European Wax Center manager Daj. Informed me that they can not refund my card. Because the word burn was not indicated in my medical notes. Before this incident I had a excellent esthetician. Her name was Sam. She was awesome. The previous management was very nice. Management change an there customer service went to. I decided to contact the European Wax Center in Glastonbury. I explaoned my situation. They scheduled me Elen. Elen has over 15 years of experience as an esthetician. She made me feel very comfortable. She was very knowledgeble. I would refer anyone to Elen. I've uploaded the pics of my face. As proof of what I experienced. If your in the Glastonbury, CT area and need waxing done call request Elen.

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European Wax Center
European Wax Center
European Wax Center

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The Enlightened Touch - The Enlightened Touch specializes in Facials, LED, Micro-Current, Peels, Waxing, Lash & Brow Tinting, Reiki, Integrative Energy Therapy

The Enlightened Touch

5.0(11 reviews)
2.3 mi
•$$

I cannot say enough wonderful things about Barbara and my experience as a client of hers at Off…read moreCenter Salon for my lash extensions, facials, Reiki and energy work! She is one of the warmest, most caring people I know and strives to always do her best work and leave you completely satisfied. Not only is she very professional, knowledgeable, welcoming and incredibly gracious but you leave feeling like you received excellent service ....and have a new friend! People are constantly complimenting me on my lashes and asking where I got them done....they are so natural looking but add a touch of glamour and drama to my eyes. Barbara is so gentle and efficient that you do not need to worry about lash extensions hurting. You are in competent,capable and gentle hands. I cannot live without my lashes! I also love giving gift certificates for facials or Reiki to my friends because they always say that was the ultimate personal gift and that they thoroughly enjoyed their treatments with Barbara. Her facials are so pampering and luxurious that you feel like a million bucks afterwards and your skin is glowing! Barbara is also a natural healer and her energy work and REIKI have honestly been a life saver form as I have had a couple of difficult years. I have gained clarity, balance, peace, stress relief, better health and actual even miraculous healing from her. Barbara has a true gift and in my sincere opinion, has been a gift to me since the day we met so I would highly recommend scheduling an appointment with her today at her location in Off Center Salon!!

Barbara is wonderful! I have been going to her for customized facials for over a year, and I…read morealways leave looking and feeling refreshed. She is so knowledgeable ( I have sensitive skin), and her energy is truly soothing. I am grateful for her ability to care for my skin and my soul!

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The Enlightened Touch - The Enlightened Touch office

The Enlightened Touch office

The Enlightened Touch - The Enlightened Touch office

The Enlightened Touch office

The Enlightened Touch - The Enlightened Touch office

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The Enlightened Touch office

Snatched by Mari - waxing - Updated October 2026

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