Cancel

    Open app

    Search

    Snatched by Gems

    5.0 (2 reviews)
    Closed Closed

    Services - Snatched by Gems

    Acne treatment

    Anti-aging

    Pore cleansing

    Snatched by Gems Photos

    You might also consider

    Recommended Reviews - Snatched by Gems

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Business owner information

    Photo of Gema O.

    Gema O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maya E.
    182
    8
    0

    1 year ago

    Business owner information

    Photo of Gema O.

    Gema O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Snatched by Gems

    You might also consider

    My Little Wax Bar

    My Little Wax Bar

    4.9
    (531 reviews)
    2.2 mi
    $$

    Thanks Lacey, very professional. Friendly and on time. Answered all my questions. I'll be backread more

    I've been seeing Felicia for 15 years -- I followed her when she left Facial Bungalow and started…read moreher own business, driving across town because she was worth it. That loyalty made my most recent visit all the more disappointing. I had a 10:50am appointment. The day before, Felicia texted asking if I could push to 11am. I said I'd try to rearrange my plans. She replied: "let's keep the 10:45." I managed to move things around (because if she was asking, I figured she was in need, and I wanted to help) and arrived at 10:57 -- 7 minutes late by the original booking, not 15. When I walked in, Felicia told me I was 15 minutes late. I explained I'd rearranged my schedule to accommodate her request. She shrugged and said "too bad, I already booked someone afterwards.". It wasn't until I was in the room that I checked the reminder email -- original appointment: 10:50. So by her own scheduler, I was 7 minutes late, not 15. Felicia eventually gave me an extra 5 minutes to make up for the mix-up, and I appreciated that. But the cold, dismissive way she started the appointment stayed with me. That's not how you treat someone who's followed you for 15 years. Part of why I see Felicia specifically -- and not one of those high-volume places with curtain walls and hospital beds for tables (you know the ones) -- is the whole experience. A facial should be calming and restorative, and Felicia's warmth has always been as much a part of that as her technique. When that warmth disappeared at the door, it colored everything that followed. The facial itself was top notch. Felicia is genuinely skilled, stays current on products and techniques, and can deliver a top-notch treatment in her sleep. I hope this was an off day, because the person that greeted me at the door was not the warm person that I've been loyal to for a decade and a half.

    Photos
    My Little Wax Bar
    Outdoor area on 2nd Flr. Entry door at back.
    Outdoor area on 2nd Flr. Entry door at back.
    Reception desk

    See all

    Reception desk

    Snatched by Gems - skincare - Updated August 2026

    Loading...
    Loading...
    Loading...