This company ripped my near 80 year old mother in law off of the down payment she gave for a…read morewastewater pipe installation. They never came to do the work after over a year and when we tried to get the job done with another company they would not return the down payment. When my mother in law went to collect the money at their office the owner was very loud and obnoxious with her to the point of bringing her to tears. Not only a thief but a poor quality human being.

Quick response, friendly and successfully resolved our issue. Everything you could ask for in…read morecustomer service. Will use them again.

I called them when I figured out that the heat did not work in my house. They we're super nice and…read moreshowed up the same day in a timely manner, found the problem(s) right away and fixed them the same day. They were really kind and professional, and I didn't feel like I was overcharged at all.

Our A/C went out during record heat we texted Perry's and got on the schedule. Yes I imagine we…read morecould have used someone else and not waited. BUT we have used Perry's in the past and they are such an outstanding company so we waited. We needed a new unit (as suspected) Brian and crew went above and beyond !!! Always on time and A/c was in within 2 hours. They left the house cleaner than when they arrived. In the Keys if you are good you are busy !!!! Perry's is busy MAKE SURE YOU TEXT !!! All the real locals know Perry's is the best!!!! Oh and very reasonably priced !!!!

best service in Key West honest…read moreprofessional they do residential commercial restaurants pool heaters David is amazing they have some very long-term staff, that are just awesome The office staff is friendly and efficient your best choice in wey west

I have used Island Refrigeration twice. Techs were courteous, efficient, and informative. 1st time…read morein an emergency - he was there within an hour of my call. Diagnosed the problem and fixed it in under an hour. I appreciated he warned me up front a weekend call was time and a half. I found their price fine. 2nd visit the thing had started dripping water (a lot on a Friday night of course! hate that thing), but this was not an emergency visit. Rob spent time in the attic and ceiling filter access area diagnosing the problem. He explained the problem showed me how to fix it with monthly maintenance and also explained how it could be fixed for the long term avoiding regular visits into my attic with bleach. RME

I called the office last min in hopes of getting service on my AC unit, after calling 7 other AC…read morecompanies All Star was able to send a couple techs and was able to get my AC up and running. This is a vacation house and I had guests with no working AC. Thank you All Star for being Johnny on the spot! Frank K- Sugarloaf Key

There is a good reason they are call All Star, it's because their service and recent installation…read moreof a new system was seamless and their pricing is extremely competitive. We have been customers for about 5 years. They have been consistently reliable and that is difficult to find in the Lower Keys. My wife & I give ALL STAR Air Solutions four thumbs UP!

Great service. Answered phone right away, very knowledgeable answered all my questions.read more

After having multiple AC companies check out my dripping Mitsubishi mini split, I finally found the…read morecompany to assess the problem and actually come back and fix it! I would give 10 stars if I could. Every one involved in the fix was professional and personable.

I will definitely call Sub-Zero again for our AC needs. Henry came out promptly and was able to…read moreservice both our air handler and outdoor unit. Coils were cleaned, pressure was checked, lines cleaned out. And the service was all done at a reasonable price. Thanks Henry and Sub-Zero!

I'll repeat what Steve T said above. "Sub-Zero" is the number of stars they deserve for a…read morerating. I called on a Thursday. They said they could come out the start of the week. I said OK. They said they'd call back with a precise date/time. I said OK. Over a week later, they still haven't called. So you can not count on them at all. They never showed up.

South Beach Cooling was recommended to me by a friend. i needed my AC unit flushed as the water…read moreoutflow was backing up into the pan which flows into the parking lot under my building. They were supposed to come out on a Friday and were given specific instructions to call first for entry. I received no call and no one showed. I called back and was told someone knocked and when no one answered, they left. Clearly, listening is a problem. They showed the following week and told me my coil needed to be cleaned which costs $600. I was not present and this was demonstrated my shaking out my air filter in my kitchen. Really? I never got video of the coil. My mistake for not asking. I was told the job was done and system had been flushed and was clean. I was told there was no water in the pan. Within 24 hours my condo association called and said it was still leaking and there was water in my pan. I drove down from Miami to check this out. The condo was right and i was able to verify my AC is the problem. I called SBC again. They showed at the end of the day on Monday after i left to go back to Miami and told me there is no leak and all is well. Ridiculous. The water was there all weekend and in the morning. i paid $600 for a flushing and coil cleaning i may or may not have needed. My condo association is now charging me to have it done by them. Are they lazy or incompetent at SBC? i don't know. ES

Quick response to our call, showed up on time and the bill matched their quote. Would recommend and…read morewill use again!

Knowledge, great prices, shows up when scheduled We have…read morebeen a customer for 20 years!

We did a complete remodel of a home we purchased as well as adding 2 additional full bathrooms…read more Terry was our plumber and did an excellent job. He was professional, did the work when promised and the end result is beautiful. We would highly recommend Terry Tidwell Pluming for repair work, remodeling and new construction.