Hot water tank broke in attic. I did what I could to mitigate damage and called Patti. She arrived with two people to inspect and decided on our plan. I wish I could remember their names because they were on top of it. Hammer and Eddie came to install. Total pros. There was not an inch to spare (literally) getting the one out of the attic entrance and headed back in with the new one. Tight enough to have to remove a molding. Quick and efficient and explained how it was connected to drain out if the unthinkable happens. Well that already happened! I priced it out. Very fair. BTW, Patti is a hoot! Call Patti ! read more

Patti the Plumber and her ducklings have come to my rescue countless times ! This time it was Jay And samuel they had the huge task of replacing my sewer line among other issues and jay and samuel worked hard from the minute they arrived and didn't stop until it done beautifully! They are truly Key West Treasures! Anyone would be crazy to call on any other plumber than Patti the Plumber and her ducklings ! THE BEST! read more

I was extremely happy with the service. I had a leaky kitchen sink from some previous work. I called Patti very late at night and promptly received a call the next morning. My sink was fixed by noon that day. I love how efficient the entire process was - booking the work, performing the service and paying the bill. I would encourage anyone to use Patti and the team for any plumbing working. read more

Edgar did a fantastic job. I had a common grease clog and they took care of it of the kitchen clog. Very professional and kind to offer information. Highly recommend and they showed up in 10 minutes from my call can't ask for better service! read more

We forgot to shut off the water tank before heading to Massachusetts for 6 months. I called Patti and she sent someone right over and took care of it. She is the best by far! I would never use anyone else for my plumbing or AC service read more

Couldn't be happier with my experiences with Patti and her growing family of ducks. They arrive on time, get to work and solve the problem. And if they ever have a question, they don't hesitate to ask their fellow ducks for advice!! Happy to pay good money for great work!! read more

Suggest getting a quote first. Great name, we gave them a try. Price charged (afterwards) seemed high for service given.

Service is horrible I had a guy called MIKE come & do a service call in my house & he took for ever his customer service was horrible He would leave outside to smoke cigarettes every 10 mins didn't show any kind of respect coming into my house smelling like cigarettes WOULD NEVER RECOMMEND THIS COMPANY EVERY LOCAL IN KEY WEST SAYS IS HORRIBLE , I also heard that they tell customers they need brand new stuff when they can be fix so they can make more money of there customers , talked to a few people in key west & they hate this company is AWFUL & MIKE IS WORST NO RESPECT FOR ANYTHING WOULD NEVER RECOMMEND HIM OR THE COMPANY read more

Everything!!Plumber and asst were awesome!! Respectable found our problem- great job!! read more

We just used Patti the Plumber for the first time. Edgar and Jose were the young men that helped us. Fixed both issues, polite and professional. On time and first rate. Thank you guys for helping us out . Zowie , Kathy and Millie read more

Absolutely fantastic business!!! I love Patti she always returns calls promptly... she always responds quickly with the right tools and manpower! For me she is the person to call for any kind of plumbing issues...no matter what she will fix it! Patti also stands right behind her work and she has a great sense of humor and patience!!! read more

Patti the Plumber has been a Godsend. Recently, there was an unknown water line found in an adjacent property which the construction crew broke which caused our vacation rental guest to have no water. Patti and her team sprung to action and pulled through for us during this emergency as also a sewer line of ours was found in this neighbor's yard and it was vulnerable as well if action wasn't taken quickly. We are so lucky we have such quality service at a moment's notice. They have gone above and beyond. When having to work side by side with construction companies in neighboring properties at your business location, you can count on this team to be courteous and professional and represent you, the property owner, in a manner you would be proud of. Thank you so much to Patti the Plumber for getting us through all of these difficult situations. read more

I had a plumbing emergency and called Patti because she came highly recommended. I definitely know why. Her guys came out quickly and efficiently took care of my problem, they even cleaned up afterwards. I was pleasantly surprised when the bill came. It was a very positive experience and I highly recommend this company read more

they were Johnny on the spot. I had two places that needed attending to neither one of my air conditioners were working. They had them both up and running and fixed in one day amazing...... I would recommend them for any air conditioning or plumbing definitely they are so kind on the phone and they installed a temperature control unit that monitors the heat and air conditioning and humidity and anything that's wrong. It's the greatest system in the world to hel..... thanks for the helpful staff taking the time with me to get it installed on my phone and I am in Chicago Land. I would definitely use them anytime you need plumbing or air conditioning... why was so helpful unbelievable taking their time so nice read more

Patti and her crew are the best in the Florida Keys, quick responce time, very friendly and proffessional staff!! They also tell you what is going on, so it will prevent further problems!! Honest and proffession people!! If you want the job done right the frist time please give Patti a call you won t regret it!!!! read more

Best Plumber in the Lower Keys for sure! She and her staff are very professional, they get the job done right, and clean up afterwards. We have hired their services twice, and both times have been extremely pleased with the results. Patti is also a good resource if you have plumbing questions. She will answer your questions honestly, and she won't recommend something unless there will be a true benefit to the customer. Don't even bother calling anyone else--Patti's the one who will get the job done right!! read more

Wow! A great service with the sweetest and nicest not to mention efficient people. A pleasure to deal with, and very responsive to my every needs! Including some, I didn't know I had, but would have cost much more if they were not resolved this visit. Quick to diagnose the problem and even faster to fix it. read more

"G" our technician was awesome! She came out to replace a leaking valve and install our new dishwasher. She was very friendly and knowledgeable and was able to get everything accomplished in no time. I would highly recommend Patti the Plumber for any of your plumbing needs. read more

We love Patti the Plumber. They took what a tenant did to the kitchen sink because it was leaking and fixed it correctly. They also installed three whole house water filters for us. One of them, they had to dig three feet down to find the water line. We came back to see what it looked like and you couldn't even tell they had been there. All back to normal. I highly recommend Patti The Plumber for all your plumbing needs. read more

very, very impressed with this company. Called with sewer bockage at 7am Sat. morning. Truck was on site within an hour. Polite, competent tech handled the problem, even cleaned up!! Highly recommend Patti the Plumber. read more

The best! Great people, fast service, reasonable fees, never a problem. The is far and away the best plumbing company I have ever dealt with. read more

We were amazed at just how quickly Patti The Plumber responded to our repair request for a leaky kitchen faucet. The faucet needed to be replaced, and she recommended an appropriate, stylish model we were able to purchase from an outside source. They returned this morning bright and early and did a complicated install quickly and professionally. We are very happy with the results. She also recommended a water filtration system, something we have had in the past at previous homes in Florida, and Patti's team installed the filter as well. The technicians were friendly, very courteous and professional. We definitely recommend Patti The Plumber for anything you may need involving your home's water system. read more

Patti and her crew of ducklings are awesome! I have used her plumbing services for a variety of things from simple like a disposal fix to complex-installing an irrigation system for my yard. They let you know when they can come, arrive promptly and work efficiently. Prices are fair and I know they fix things right the first time. I haven't had an emergency yet but know she would bend over backwards to help. Highly recommend! read more

Patti and Ken are awesome. Local honest business owners who personally do the work. Almost impossible to find that anymore. We won't call anyone else. read more

had to call a different plummer cause of how terrible the work was, and micheal was super unprofessional

These guys are great, had a backup from the building and maintenance called them , they cam out quickly and snaked it and most of all cleaned up after themselves, 100% professional, the technician Edgar was polite and very knowledgeable... love these guys!!! read more

We called in the afternoon and Edgar and Harvin showed up shortly after. We had a leak in bathroom toilet and the bathroom sink was backing up. These two resolved this very quickly. I must say I was very impressed. They were kind and professional. Thanks so much! You made my day. read more

Had an emergency when a contractor hit my sewer line when digging a trench - even after it was marked. Patti's guys did a fantastic quick repair on extremely short notice - I couldn't be happier with the service or result! Patti was wonderful to work with and her crew was just outstanding - I would highly recommend them and will never use anyone else! read more

Super fast, super friendly. Really impressed by Jose and his co-worker over the course of 2 different repairs (bad faucet then bad garbage disposal). read more

Our pipes busted under the sink. The guys were 5 stars and came out super fast. Highly recommend. I am a Publix customer service manager so I know good service and these guys had it! Thank you! read more

Patti and Ken's Team are awesome. They are the most reliable, the most caring and absolutely the BEST plumbers in Key West. We have used their service numerous times and each time we had nothing but the BEST service. They are friendly, knowledgeable and care about your needs and they get job done right the first time. They are very focused on doing the job right. Important to us is that we have pets that are indoors only. They are so caring to ensure they do not go outside. We HIGHLY RECOMMEND calling them for your plumbing needs. You want it done right the first time -- Patti the Plumber is the plumbing service company you want to reach out to for all your needs. read more

My initial call was pleasant, had an appoint made and all. Appointment day came and they were a no show. 0 communication as I have reached out several times via phone and text with no response. taking my business else ware read more

Patti's team is the *best* and Patti herself is incredibly responsive. She has fixed outside faucets, a dishwasher that didn't drain properly, replaced a garbage disposal and repaired irrigation heads. Yes, we've had lots of issues with a new home, but Patti has been a lifesaver. read more

Thank you Patti. Patti and her staff were so prompt in taking care of a toilet issue on a weekend! So grateful for how quickly she called me back and dispatched someone. read more

Patti and Ken are absolutely the best plumbers in the Keys!!! I couldn't believe that woman can do so great job than any men around here! We've had a big problem with plumbing in our house that other companies left us hanging but Patti and Ken came and fixed everything very quick! They provide a quality and professional work, prices are fair and the way how they treat you as customer - amazing! If I ever have any plumbing problems I will definitely call them! Highly recommended!!!! read more