My experience at MOTORDOINT Roswell was extremely frustrating and disappointing. I arrived at 10 AM…read moreready to purchase a vehicle, but by 2 PM I still didn't have a car. Initially, I was in the process of buying a vehicle that had already been approved by my bank. While the paperwork was being completed, I even went as far as adding the car to my insurance. Then, out of nowhere, I was told that someone else had already placed a deposit on the vehicle--and they gave the car away. This was after I had already invested significant time and taken steps assuming the deal was finalized. After that, things only got worse. For the next four hours, I was shown vehicles that were either unavailable or not ready, with repeated promises that led nowhere. It felt like a complete waste of my time and energy. Overall, the experience felt like a bait-and-switch. The lack of communication, organization, and respect for my time was unacceptable. I left extremely frustrated and disappointed. I would not recommend this dealership to anyone looking for a smooth or honest car-buying experience.

I had a very disappointing experience with Motorpoint Roswell in Roswell, GA…read more I spoke with Muhammed, and we initially agreed on the advertised price and a trade-in value. However, once the numbers were sent over, several unexpected charges were added that had not been disclosed upfront. First, a $999 "service contract" was included on a Tesla with only 9,300 miles. I was told it covered things like rock dings and leather wear, which made little sense to me--especially given how little maintenance Teslas typically require. I own another Tesla with nearly 100,000 miles that has never needed service beyond routine items. Next, they added $1,500 simply because I was not financing through them, stating the online price only applied if buyers used their financing--even though that was not clearly disclosed beforehand and I was paying cash. They also included Georgia sales tax, despite knowing I was purchasing the vehicle to register in Alabama, along with a $599 dealer service fee and a $159 ELT fee. By the time everything was added up, the deal looked nothing like what had originally been discussed. After reading other reviews, this seems to follow a familiar pattern of advertised pricing changing once a buyer is engaged. I would strongly encourage future customers to carefully review all numbers, ask for a full out-the-door price in writing, and be cautious before traveling to finalize a deal.

Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

To whom it may concern,…read more I recently purchased a vehicle from CarMax and shortly afterward began experiencing issues, including a noticeable shaking in the steering wheel, vibration at highway speeds (over 70 mph), and a strong grabbing sensation when braking from higher speeds. Concerned about these symptoms, I had my local mechanic inspect the vehicle. He diagnosed the issue as worn rotors on all four wheels. Since the vehicle was still under CarMax's 4,000-mile/90-day limited warranty, I contacted the Roswell CarMax location to see if the repairs would be covered. I was told they were, and I promptly scheduled a service appointment. I dropped my vehicle off at 9:00 AM. However, at 1:30 PM, I received a call stating that my vehicle was too heavy to be lifted due to a safety concern--a reason I had never encountered before. As I was out of town on a work emergency and unable to immediately remove some light items from the back, I asked to speak with a manager for further clarification. It was unclear to me how my vehicle, which is not unusually large, could be considered too heavy when similar vehicles are serviced regularly. This raised concerns about whether the advertised 125-point inspection had truly been performed. My own mechanic had no issue lifting the vehicle and identifying the rotor problem--yet CarMax claimed they couldn't even complete a diagnosis. This experience left me both frustrated and disappointed. I was eventually informed that the Roswell location didn't have the proper lift to service my vehicle and was advised to visit the Kennesaw CarMax instead. However, upon contacting Kennesaw, I was told that all CarMax lifts are the same across locations--further adding to the confusion and inconsistency. Due to the lack of support, I ended up purchasing front rotors myself and completing the work with the help of my father. I then emailed the store manager to share my feedback, and shortly thereafter received a call from the service department. They offered to reimburse me for the front rotors, replace the rear rotors, fix the serpentine belt, and balance the wheels--promising an earlier service date than Kennesaw. I agreed to give them another chance, which in hindsight, was a mistake. When I brought my vehicle back to CarMax Roswell at 10:30 AM, I was disappointed to find that they had logged the incorrect service needs. Despite being told I would receive updates, I only got a call after I reached out and left a voicemail. I was informed that the vehicle had been ready "for some time" and that only the wheels had been balanced--none of the promised repairs had been completed. I expressed my frustration and requested to speak with the operations manager. During our conversation, he told me I should be satisfied that nothing was found wrong. I asked whether he had personally driven the vehicle to evaluate the symptoms, and reiterated that this was now the second full day I had wasted due to unfulfilled commitments from the service team. I also noted that I would now need to purchase and install the rear rotors myself. As of today, the vehicle still suffers from front-end shaking and rear brake grabbing. I will not return to CarMax for service. Based on my experience, their service department is inconsistent, unresponsive, and does not honor the warranty in a meaningful way. The customer is often left to rely on the subjective opinion of the technician or staff on a given day. CarMax claims safety is a core value, but I find this difficult to believe. Their inability to properly lift my vehicle, doubts about whether the 125-point inspection was genuinely performed, and their unwillingness to address serious brake issues all point to a lack of accountability and attention to customer safety. I cannot recommend CarMax for vehicle servicing. In my opinion, it is not worth the time, energy, or frustration.

Mr. Kenny, at the Roswell location has been so helpful with our purchase. We will be back to…read moreutilize their services in the future, as they made our experience with a big purchase seamless.

I had a fantastic experience when purchasing my vehicle. Kenny was very helpful and personable.read more

The service quality was good, and the team worked in an organized way. The repair was completed…read moresuccessfully, and I haven't had any issues since. However, the turnaround time was longer than promised.

This place is definitely deserving of its good reviews. I had an unavoidable accident on the…read morehighway which affected the splash pan on my sister car. I called this place twice-both times Sam was super helpful. Brought the car in-and the owner? Checked under the hood and gave me a fair estimate. I would have gotten the work done here but they didn't have the part and I had to leave that day. So they advised that I go to the dealership. I did. Once at the dealership, they of course had a long list of things that I needed to fix. Big surprise. I actually called Ozzie's again. The owner? Or a lovely gentleman told me what exactly to do if I he were to give advice to his daughter. I really appreciated the honesty and compassion. It's clear this shop is more about quality and satisfaction. Although I didn't get my work done here-I totally recommend them!

We have been looking for a car for my daughter…read more I would give the sales associate, Parish Jordan, a 4 or 5 star review, because he was very professional and accommodating. He did not apply a lot of pressure, and he took the time to answer all of our questions. I'm giving the dealership a 3 star review because of the quality of their automobiles. If you are considering purchasing a car from this dealership, you definitely need to pay to have a mechanic check out the car first. When I drove one of their cars, I could hear a noise every time we drove over a bump in the road. When I opened the trunk, it was virtually impossible to get the trunk to close properly without extreme effort. After having Nalley Toyota of Roswell check out the car, I found out that it needed new struts in the front. I also found out that the car had been in an accident. The rear bumper had been replaced, but it wasn't aligned correctly. As a result, the trunk would not close easily.

My experience with Blakely Chevrolet GMC in Blakely, Georgia, regarding a used import auto in…read moreRoswell, Georgia, has been incredibly disappointing. Just 10 days after purchasing a 2016 GMC Yukon, the transmission broke down, leaving me stranded. It took significant effort to convince them to sell me a warranty for $1200, and even then, they kept the car for over a month without providing any warranty paperwork for the transmission. Dealing with Keyan, the foreman, was an absolute nightmare. Getting him to address any issues with the vehicle felt like an act of Congress. In addition to the transmission failure, the car had a thermostat issue, needed new shocks in the back, and suffered from a massive motor issue. Despite the dealership having the truck for another month, they failed to provide any information about these problems, leaving me in the dark about the state of my vehicle. Until now he just ghost me every time I text or call him. His managers have done nothing about it. Having invested nearly $30,000 in this truck, I'm deeply concerned about its reliability and longevity. To make matters worse, the car I traded ended up in impound because the previous owner failed to transfer the title properly. And I guess the person they sold it to who worked there got arrested. Based on my experience, I strongly advise others to avoid this dealership at all costs to prevent similar frustrations and financial losses. I demand my warranty paperwork for my transmission and a refund for the warranty that they sold me that's no longer active. UPDATE I'm extremely disappointed with my experience at Used Imports Auto in Roswell, GA. I bought a vehicle from them, and just eight days later the transmission failed. I was told they had installed a "new" transmission with a five-year warranty, but I had to pay an extra $650 in cash for that warranty after the sale. Fast forward two years--and the transmission has now completely failed again. When I reached out for help, they told me the company that supplied the transmission had "gone out of business." That's all they would say. They refused to give me the name of the warranty provider, any documentation, or any assistance whatsoever. Since then, I've been completely ghosted. I'm now stuck facing a $6,000+ transmission repair that should be fully covered by the warranty I paid for. This is not how reputable dealerships treat their customers. Selling warranties that mysteriously disappear when problems arise is unacceptable, and I'm likely going to have to involve an attorney just to get a straight answer. Buyers beware: This place might seem helpful at first, but when something goes wrong--don't expect them to back up what they sell

I purchased a 2014 VW Jetta in Jan 2024 CASH for my daughter who was in college. Car was fine for…read morethe 1st 6 months then every issues you could think....I should have known when we asked about the TP light was on and we inquired on why. They stated they would fix before sale....48 hrs. after sale back it was on....They will make the car "driveable" until they get it out of their possession. Spark plugs, false information on how many owners. and an oil leak that just destroyed the vehicle. We attempted to sell the car and it came back with a lien on the title that was previously there. PLEASE DO NOT PATRIONIZE.

I had a great experience with Champ Motors. The staff was so helpful (Scott the salesman) and…read moreknowledgeable, and they made the whole car-buying process easy and stress-free. With that in mind anyone need to understand that buying a used car might need some later on, that's why I got the extended warranty for a piece of mind. I truly recommend this dealership to anyone in the market for a pre owned vehicle.

From start to finish, David made the potentially daunting process of purchasing a used vehicle…read moresmooth. He was professional, attentive and really went the extra mile to ensure that I was totally satisfied with my decision. I looked at a lot of vehicles while shopping around. Meeting David to check out the car I was interested in was a breath of fresh air. No gimmicks, great condition, especially compared to some of the other Jettas we looked at. And David clearly cares about providing a top notch experience. Once I made my decision, he facilitated a smooth purchase process that I felt confident with. We discovered an unexpected issue shortly after I began driving the car. David went above and beyond to ensure this was resolved. I really appreciate the effort made and I highly recommend AlphaOne Motors for an all around quality experience.

Wow - what an amazing group to work with!! David was an absolutely pleasure to work with. Extremely…read morestraightforward and honest. Gave us a great deal on a bmw. Quick transaction but let us look absolutely everything over in the car. Took an extended test drive. Flawless car - we looked at about 12 bmw x5s over the course of two days and this was not only the nicest with the best maintenance records but also the best price. Will be going to David right after that!

Thank you Omar!!!! We purchased a 2015 Chevy Silverado with no problems. They also have a great…read morewarranty package available.

Just let you know I went back to Town And Country motors because of a truck I really appreciate…read morethem making it right from my jeep experience from 2017 They made me feel very good they also made the deal right I appreciate Justin and Omar thank you very much for taking care of me

I've recently hit a curb outside of the auto shop…read more Luckily, I was able to get 2 of my right side tires replaced. Both tires exploded instantly during impact. The attending manager graciously assisted with driving my car into the shop. They didn't have my tires nor do they service tires. But, the manager managed to get ahold of couple tires at a neighboring location for my replacements. I didn't wait long for them to have both replaced. I think I was only at the location for about an hour or less once it was ready for pickup. I was told they usually only service their own cars that they sell. But, I'm glad they were able to assist me at the time of impact. They were my life saver!

Purchased my 2nd vehicle from them and can't get them reimburse me for delaminated tire and battery…read morethat rendered the car useless upon arrival. I've been waiting for months with promises but no results

Gerald is a true expert at his craft. I listened to exactly what my wife and I wanted. He listened…read moreto our bodget and gave us the real-world advice and input regarding what to expect for the money. Then, he hit HOME RUN. He got us the model up from what we normally could afford and at less than market value. We got a tremendous deal on a very low milage car, it came inspected, with warranties, serviced, and no worries about paying too much. He is no nonsense...if you want someone to shine you on go somewhere else. He is not a salesman. He is an educator and consultant. You are not paying for overhead of larger discount dealers whose milease are higher, and prices inevitably more. He was able to buy a better car then we could for the money. He took delivery of the vehicle and drove it a few days to ensure it was as he thought. Dont hesitate to work with Myriad...I am going to buy my car from him when I get ready.

I wouldn't hesitate to recommend Myriad Motorsports in your next auto purchase. I've known the…read moremanagement for years and can speak to their professionalism, auto knowledge and excellent customer service!!