Wow! I got my bike back today with new steel braided brake lines, sprocket and red chain! My bike…read moreruns like it is BRAND NEW. Ted was nice enough to also check my low idling problem and fix my issue of dying out with quick revs. All of my business will be done here from now on. Is it cheap to fix your bike? Not as cheap as people think, but maintenance service and replacement of worn parts on your motorcycle is also not to bad. Stay on top of your maintenance. People may not realize what a delicate instrument a motorcycle is, and mine is 10 years old! Call around and you will see that Ted's prices are competitive and he is passionate about bikes and fixing them correctly. He has my business from now on. More parts to come. 4/6/19 Just picked up my bike from Ted. I had valve adjustment done, new intake gaskets, and front fork rebuild (probably from wheelies). The problem is that you can't really see any of that. So I also opted to get LED lights installed. You know, for visibility at night (riiight...). As always, Ted does amazing work and my bike (I wanna say purrs like a kitten...but) ROARS like a lion!!! Yes, fixing a bike is expensive and if you can't afford quality work, perhaps you don't make enough to be a bike owner (or do your own wrench work). Ted is the man. Thanks again Ted!

Was the only shop that was willing to install my wheels on my after market rims for my Ruckus.read more

Went in as scheduled got helped as soon as my appointment time was up very quick and easy…read moretransaction as long as you have everything that is required ready your wait time will be ASAP!!! Braddah Nik was very helpful and respectful highly recommend will definitely do business again and refer my friends and family to his shop AAA+++ ratting

If you own a custom bike, KickOnly is the shop for you. I've had Nic do my Safety Checks for…read moreseveral years now and there's never any issues. He also advised me to replace my front break master cylinder, which I took care of, because he noticed some corrosion forming.

I had a great experience at Hawaii Rides and wanted to give a shoutout to Zoey. She was super…read morehelpful from the moment I walked in. You can tell she really knows her stuff and actually cares about helping customers instead of just rushing you through. She answered all my questions about parts and made the whole process easy and stress free Its always nice finding a shop where the staff are knowledgeable and genuinely friendly. If you stop by Hawaii Rides definitely ask for Zoey she'll take great care of you. Highly recommend this place

this shop is terrible. we dropped our bikes off on wednesday May 27th and were told they would look…read moreat the bikes that week. When we came to bring our third bike there on Saturday May 30th they said they haven't even looked our bikes. a week passes and we don't hear anything back from them. then more weeks pass and we're asking for an update just to hear the same thing we were told before "we will look at it" i picked up all three bikes on July 8th and absolutely nothing was fixed. these guys are a waste of time. if you want your bike fixed by an honest man i would recommend Dave who is just down the road by the hospital. there were more problems on these bikes from sitting for over a month. this shop deserves a zero star.

Just received an excellent tow service with Billy from B&C Towing. Courteous on the phone and…read morecalled me a couple of time to update me on his arrival status - which I truly appreciated. Once arrived he took a few minutes to troubleshoot why my car wouldn't start. Seemed extremely knowledgable and decided to just jump my car instead of towing it. I was a bit apprehensive about driving it to the dealership so he said he would follow me to ensure I got there safely. What I thought would be a miserable afternoon turned out not bad at all due to the superior service I got from Billy and B&C Towing.

Has always been helpful when I'm stuck, and if he can't come right away he will usually give you…read morethe contact to someone nearby who can! What a guy, highly recommend.

Larry was the best motorcycle repair we have ever had. He serviced our harley like it was his own…read more We had to relocate to the mainland and miss his magnificent service to our harley. Highly recommend Larry!

I have now had the pleasure of having both Larry and Chase work on my bikes and to say they have…read moredone an amazing job would be the understatement of the year! Larry got my 2003 Dyna Low running like a champ in about 1/10 the time and cost after numerous trips to the stealerships where they claimed to fix the carb issues and took my money. He went thru the entire bike and it has run better the last year then it had in the entire time I've owned it since 2008. I can't say enough good things and these guys are the only shop I'd ever trust my bikes with. Just picked up my 2006 Softail Deluxe today that Chase worked on and this is like a totally new bike. Just like Larry, Chase went thru every single thing on the bike to make sure it was to standard. The time and effort he put into it and the results of his work are outstanding. Rode home from Waipahu to Kailua and was an amazing ride to say the least. Much thanks to both of these gentlemen and if it weren't for me being sent back to the mainland I would never allow anybody else to touch my bikes ever again. This shop is the epitome of what a great business should be run like. Seeing how it is hassle free, easy to work with, and the amazing prices for the quality of work, this business is second to none. Thanks again! Marin

Guess who still hasn't gotten a phone call to update me on the status of the part they're supposed…read moreto be ordering for me? Thank goodness I took it upon myself to contact Trek and speak with them directly. They told me the part I needed wouldn't be available until September. This bike shop told me the part would take 2-3 weeks to come in. That was almost 2 months ago. The kicker is I told them I was moving in about 2.5 months and I needed to get the bike fixed before I shipped it. Well that day has come and gone and still no call to update me. Complete waste of time going there unless you want to spend a couple grand on an illegal e-bike.

I was really nervous about going into the Bike Factory today because of reading all the reviews. I…read moreknow nothing about bikes but I was hoping to get some knowledge before jumping in and buying bicycles for my kids. Walked in the door, and surprised when I wasn't ignored. Even if the greeting was behind the desk, that was still nice that someone acknowledged my existence. Then, out comes someone different. His name was Alex and he was so nice and friendly. He told me all about the differences between bikes and what I should look for when choosing the right bike for my kids. Told me the interesting fact about why girl bike frames used to be different and now it doesn't really matter. Just incredibly patient and he never made me feel like I was an inconvenience or a waste of time because I wasn't looking to buy... right now. Alex was extremely knowledgeable and his ability to make me feel comfortable in a setting that I wasn't, was a pleasant surprise. He told me all the things that the bike factory could assist with if we did purchase a bike such as changing the tires, brake pads, etc. which even if we are not avid bikers, was still great information. I would hope that if and when I go back again, I get Alex to help out. He was awesome.

Aloha I've been to white knuckle several times for work …read more Highly recommended, my bike runs so good now , also they did some extra work when I was in a pinch , I'd see and ask for Henry or Ben both super nice , helpful & knowledgeable , what I liked is they take the time to explain everything that so I understood.

This shop quality of work has changed for the worse. They screwed up two things on my bike. One I…read morefixed myself. The other, I had to take the bike to Cycle City to get it fixed. On top of that I got ripped off by paying way to much. Seth was the last guy who did good work on my bike. He is no longer there. Be very careful guys taking your bike to this shop. You been warned. I will be taking my bike to Cycle City from now on. They have qualified factory techs and mechanics.

Fast response and turn around time from time i dropped off my motorcycle received great customer…read moreservice

No longer offer safety inspections, the guy that answered the phone was really nice, but said they…read moredon't offer safety inspections anymore

Chris from Ramble Auto was awesome! He was able to do the job right was flexible with dates and…read moretimes. Will definitely be using him again in the future.

Chris is ausum mechanic his honest hard worker even when my car had a brake problem he couldn't…read morefigure out he made sure to get it fix and got the job done . Thank you Chris your ausum !

Purchased a pronto at this shop yesterday for my son. Owner was straight forward about the sale…read more However, his mechanic was where the magic began. Brosenan was his name. A younger gentleman that was so eager to help answer every question for me and my son. Took the time to explain the bike we purchased and its features. He was passionate during the process and it never once felt like we were a nuisance to him. And my dumbass forgot to tip him smh. But we will be back for my son's maintenance so I'll have the opportunity to do so. Back in the 80's when I rode mopeds to do my paper route, the bikes I had were not as technologically advanced like these bikes sold today. And at the same price point too! I recommend the purchase so don't hesitate to get one. Bought it for my son so he can DoorDash and make some money. Thanks Brosnan and thank you Apex Motorsports.

Jordyn and Martin were so awesome to help me yesterday at their shop and their moped parts were so…read morecheap so thankful!