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    Smoov Movers

    3.0 (2 reviews)
    Open Open 24 hours

    Services - Smoov Movers

    In-state moving

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    6 years ago

    They exceeded my expectations in every way. I've used movers several times in my life and this is the best company I've dealt with.

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    4 years ago

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    My 3 Sons Moving

    My 3 Sons Moving

    (21 reviews)

    We had a 4000sf house that took 2 26ft trucks filled with our belongings for a 900 mile move. For a…read moretotal of 11k for the move. I had 5 pieces of expensive furniture that was damaged, chipped , wood damage drawer knobs on night stand damaged and one torn off, even water damage when one of the trucks leaked . I waited for several weeks for a claim to be processed. I was offered 125.00 for the damage . I was furious, replacement cost would have been well over 5k I told them I was insulted and what I would settle for which was 1500. I have not heard a word or a return call and it has been 2 months . Terrible customer service

    I hired My 3 Sons Moving in Richmond, KY to help with a home move, and unfortunately had a very…read moredisappointing experience. During the move, the crew broke my 85-inch flat screen TV due to clear negligence. They laid it flat in the truck -- something that any reputable mover knows not to do -- and crammed it in without proper protection. I have photos and videos showing the careless handling that led to the damage. You can clearly see in the photo the TV box laid flat sandwiched between other items, causing the box to be dented prior to transport. A manager was on-site during the move and personally helped load the TV, contributing directly to how it was mishandled. Despite that, it took over three weeks and having to conduct multiple follow-ups before I finally heard back from the company. When they did respond, they offered me just $60 in compensation -- which doesn't even come close to covering the cost of the damaged TV. On top of that, I've asked them to remove the broken TV from my home, since I'm not physically able to move it myself, and have received no help or solution on that either. This experience has been extremely frustrating -- not only because of the damage, but because of the lack of accountability, poor customer service, and insulting resolution offer. I would strongly urge others to look elsewhere if you want your belongings treated with care and your concerns handled professionally.

    Helping Hand Movers - Unloading PODS

    Helping Hand Movers

    (2 reviews)

    What a great crew of men! Hired this company to unload two of my PODS. It was not an easy move due…read moreto where my PODS had to be placed ( not close to the apartment) and outside stairs! They figured out a way to get it done and were so careful with all my furniture and boxes etc. they worked so hard but at the same time we're so courteous to me and made the experience a good one! The mistake I made was not telling them in advance about an extremely heavy item but they were understanding and even though I had to pay a little extra it was well worth it. Apparently it's in the contract to tell them about such items but I did not let them know. They were still so professional and I would hire them again in a minute for any type of moving. It's so nice when you are able to get great people to help during a stressful time in your life! Oh yes they actually unloaded two PODS onto a truck then got closer to the apartment unloaded the truck and climbed stairs! Done in 1 1/2 hours!

    If I could give 0 stars I would. Maybe the moving crew is great - but we'll never know, because…read morethey canceled our service at 4:00 PM the day before they were supposed to help. We hired them through U-Haul, and only needed a few hours with 2 people. We are in our sixties and have moved several times. We had already emptied out most of the storage unit, and just needed help with about 5 pieces of heavier items. We had a truck reserved for the morning, and planned to have Helping Hands load, unload, and take those few pieces upstairs in our new home. The day before, the coordinator called and insisted we didn't have a big enough truck (we did) and we needed more people and time (we didn't). First, he said we needed 3 people for at least 6 hours; then he said they had another job for the afternoon and couldn't give us 3 hours. Then he said he wouldn't do the job because it "didn't meet his expectations." This was on a Thursday at 4:00 PM. We needed someone for Friday morning, as the truck was already reserved. Then on Saturday morning, the coordinator called and said they were on their way to help move (wrong number?) We had 2 friends who volunteered to come. We had the 5 heavy pieces and much of the rest of the unit loaded, unloaded and put into place within 2 1/2 hours. I would NEVER recommend this company for any service.

    My 3 Sons Moving

    My 3 Sons Moving

    (11 reviews)

    Andrew William Luke moved things from my storage unit today…read more They were kind respectful and very helpful Have another move will definitely call back Hopefully get the same wonderful men

    DO NOT TRUST YOUR FURNITURE WITH "My 3 Sons Moving" Not only might it be damaged from mishandling,…read morebut they will NOT make it right. I will have to say that was one of the roughest moves ever. Wildcat did our last move, brought two trucks and not one item was broken or scuffed. They wrapped everything in blankets before even moving it through the house. My 3 Sons guys were speedy but did not take any care to any of our furniture. The lift gate on their trucks is very very ribbed and rough (as it should be anti-skid), yet instead of using dollies they would push everything out to and across it, grinding and ripping away at anything going across it. The bottom left rear leg, and corresponding molding was ripped from our wardrobe, the legs of my cabinet were bent and one ripped off. It was a heavy-duty reinforced steel cabinet. Our 3-month-old couch was man handled vs using team work then slammed down on the power adapters and pushed across the floor of the truck with no blankets. (have video) My cherry TV tray tables were set precariously on the lift and then knocked off to slam into a toy cabinet of my daughters. I am extremely unhappy And the company's contact Mitch Boggs is blowing me off and offering $60 per a damages policy that was never sent to me for review, and I certainly didn't sign. The policy to me would be void anyway as this is not just normal moving damages but GROSS NEGLIGENCE and mishandling. When bottoms start ripping off multiple things you'd think they'd stop and think. I pressed them to use their dollies. I didn't find till later a lamp had Its bottom popped off too. We don't buy the finest of furniture but apples to apples I'd say we are out over $300 to replace the wardrobe, $50-100 for the lamp, the TV trays that were knocked off the truck are scarred and they no long snap into place. One lateral filing cabinet they refused to use a dolly and kept dropping it down onto the concrete. I now have lots of legs of most of the furniture to sand and hopefully match the stain. Power cables to find as items I didn't plan to go were unplugged without me present in the room and some I still haven't matched up yet. And we just got the sectional, and it is scarred and has picks and stitching ripped on it to replace back as it was would be several thousand, as instead of team carrying much of it was man handled in a ripping and dropping fashion. I am currently seeking an attorney that will take this issue forward as it appears they are known for this. I wish I had seen some of these other reviews first.

    Smoov Movers - movers - Updated May 2026

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