Had a GREAT experience with M2! It's never a good day when you need to call a tow truck, but M2…read moreshowed up fast, loaded up my truck & even hooked up my cargo trailer! They dropped the trailer at my house & took my truck straight to my mechanic. The driver, Bryan, was also awesome! Can't say enough good things about M2 Towing! Thank you guys!

On time, with extra care for my car. I need to get to my…read moremechanic only 3 miles from the house. The drive was very prompt on time and with extra care will go a long way. You get what you pay for.

1-13-2024 - Fast Tow was assigned by AAA. The time estimate for the tow to arrive was about an…read morehour from when we placed the call. Fast Tow called us to ask a few questions, assessing the situation to determine what type of tow truck would be needed. This was during the cold snap so temps were in the teens and the wind made it feel even colder. Rodney arrived on time, he quickly used a charge box to start the car and drove it on to the flat bed. In less than 5 minutes we were on the way. The shop was less than 2 miles away it was the quickest trip, and using the AAA there was no charge. Rodney was all business, friendly, informative and thorough. I appreciated his professionalism. After AAA assigned this company I read the reviews that made me nervous. Thankfully I can say we had none of those negative experiences and would recommend their services.

TERRIBLE CUSTOMER SERVICE AND EXTREMELY UNPROFESSIONAL we…read morecalled after our car stopped running and stopped cranking asking for a tow after telling them this they asked for our location there were no landmarks or businesses near but we were on the access road off the highway we told them what exit and they jus hung up DO NOT CALL THESE PEOPLE THEY WILL NOT HELP YOU

My car died in the middle of rush hour traffic and I called for a tow. Response time was fantastic,…read moredriver was there right on time as they said they would be. He drove the car carefully and saw that it was securely delivered to the repair shop. Communication throughout the process was great and cost was fair. I like the professionalism and the touches. The entire operation was coordinated and well oiled. This company made a difficult break-down bearable.

I inadvertently locked my keys in my car while getting coffee before work and my phone battery was…read morepractically dead too of course. I was looking for a towing company in my area that provided auto lockout services and came across this firm. The dispatcher was really patient, even though I was definitely flustered and ashamed about the scenario. Technician was quick to come and had my car unlocked in a matter of minutes without hurting anything. He was friendly and professional and didn't make me feel stupid for the mistake. The best part is he checked to make sure everything worked perfectly before he left. I've since utilized them once for fuel delivery when I ran out of gas on a long drive. Same good service both times. They care about assisting others not just about getting the job done. There are not many roadside assistance companies you can depend on for services like auto towing, lockouts, battery service and fuel delivery. I have contacted their response times have been fantastic every time. They have shown themselves more than once and I have already saved their number in my phone. That peace of mind makes a tremendous difference when dealing with unforeseen vehicle troubles.

Saved my life the best call them for all your emergencies!! They came from Farmers Branch to…read moreDowntown Dallas with no problem...,

They were quick to get there. Would not let my foreman pay him on the spot and would not give a…read moreprice. Once he got to the repair shop he charged $700 to tow my truck. That is highway robbery! At that point we felt we had no option but to pay the crook and move on. I will never call this company again.

Fast arrival and great communication from pick up to drop off. Even helped me when the road side…read moreassistance agent messed up the order. Thank you

They are illegally operating as a Tow company at least in Tyler. 1 hour notice required and they…read morerefuse to give access to the vehicle. Would not answer the phone with multiple numbers calling in. Working out someone else's storage building facility instead of the address the provide to insurance companies.

DISPATCH COMPANY - An unreliable company that dispatches poorly, leading to doubts about their…read moretrustworthiness. I was told I would have a tow truck in about 30 minutes. 2.5 hours later, I was told again it would be another 30 minutes. This pattern suggests they are not dependable, and they likely host an assortment of other oddball businesses.

I broke down on the interstate outside Dallas with traffic moving fast around me and needed someone…read morewho could get there and work safely in that kind of environment. All Day Towing and Roadside dispatched quickly, and the driver arrived with his lights going and positioned the truck to provide a safety buffer before doing anything else. He loaded the car efficiently without rushing the tie-down process and had us off the shoulder and moving in a reasonable amount of time. The destination was confirmed before leaving, and the vehicle arrived in the same condition. What I was quoted on the phone matched the final charge.

Absolutely do NOT use this towing company. My vehicle only needed a tow due to a bad starter--there…read morewere zero issues with OEM Clock Spring(Steering Angle Sensor) estimated at $1,083 to repair and the car is not drivable. The driver clearly failed to properly secure the steering wheel, which is basic towing procedure. This level of negligence is unacceptable. What made the situation worse is the company's complete lack of accountability. They denied responsibility and refused to provide their insurance information so I could file a claim. That alone says everything about how they handle their mistakes. This experience was beyond frustrating and completely unprofessional. If a company damages your vehicle and then refuses to take responsibility or even cooperate, that's a huge red flag. Save yourself the headache and go with a reputable towing company--this one is not it.

Absolutely worst towing company. Showed up over 2 hours late. Lied about the arrival time to my…read moreroadside assistance company as well as me. Then one of the office workers ( possibly the owner) had the nerve to say f** her and cancel the tow after I voiced my concern over being told they would be there to pick up my car multiple in 10 minutes. However when the driver finally showed up Chris he was very courteous and Stephanie the secretary was very polite as well and she apologized for whomever the gentleman in the office was obscene behavior

My car broke down unexpectedly on my way to work and I needed a Towing service. The staff was…read moreprofessional and helpful from the moment I called. The dispatcher offered a realistic ETA and the driver arrived as scheduled. He took such fantastic care of my automobile, and got it safely to my preferred car repair shop. I loved cheap cost and clarity of communication. Even with the conditions it was a smooth, hassle free experience all the way through. It's great to know there's a reliable towing company out there for emergencies. I would use them again for sure.