Absolutely love coming here. The smoothies are always so good and the staff are always so helpful. It's usually clean inside and you're in and out. Love the styrofoam cups and love the prices. read more

Smoothie King - Juice Bars & Smoothies Near Me - Phoenix, Arizona

Hey! I just wanted to say that Ava and Jay at Smoothie King were absolutely amazing. They were so sweet, friendly, and welcoming from the moment I walked in. They even gave my dog pup cups, which was such a thoughtful gesture. They really made my visit a great experience, and I truly appreciate their kindness. They both deserve recognition for their outstanding customer service! read more

Guy with tattoos is Seriously terrible I had a DoorDash order and he said it wasn't ready just to find out he lied and never checked I waited for 20 min for NOTHING read more

Smoothies are good here, but the service is so slow. It's absurd. It might take 20 minutes or more for them to serve 5 customers. Ridiculous. read more

Service was nice, the açaí bowl was expensive but tasted like packaged food. Came here one morning and got açaí bowls. You can order online in advance on the app which is always a plus. The bowls are a good size but the açaí base was over-processed and very sugary, definitely prepackaged from the frozen section. There was not a lot of fruits or granola on top. The granola was also over-processed and very sugary. The açaí portion of the bowl was cold which is good, however, the fruits on top were frozen, so we couldn't eat. The correct temperature is for the açaí part to be cold and smooth, and the fresh fruits be fresh and room temperature. The quality of the ingredients is definitely lacking. read more

What makes this place magical is how different it is. Immediately after you enter you understand the name, the theme, and the vibe. This witchy coffee house is fully stacked with almost every kind of coffee, delicious food, and pastries. Don't be scared by the decor, the staff is absolutely friendly and the relaxing music makes the perfect atmosphere to have an enchanting time. read more

Smoothie King - The welcome sign with the menu above it. - Juice Bars & Smoothies Near Me - Phoenix, Arizona

Stop here regularly to get a meal replacement shake when in a hurry. Great selections that meet all needs and desires. I'll continue to stop here when needed' read more

Smoothies are great... service is horrible. I arrived at 12:30 pm to place my order and waited over 20 minutes for a drink that still wasn't made. It's a 100 degrees outside and I'll be working in heat all day. We asked for a refund and couldn't even get one because the lady didn't know how to give us a refund. This made me extremely late to work! Again this place has great smoothies but the service is absolutely horrible and needs major improvements! There was no sense of urgency at all what so ever. Mind you my cousin and I were the only people inside when we first arrived. Never coming back after I receive my refund. read more

Smoothies are great here, took a bit for me to receive my order but place looked short on staff and I wasn't in a hurry.

I heard about smoothie King so while I was in town, I wanted to try it. Super friendly employees, smoothies, and lemonade. Taste amazing. read more

Smoothie King - Mango pineapple lemonade - Juice Bars & Smoothies Near Me - Phoenix, Arizona

We have enjoyed Smoothie King in other locations .. maybe this was just a rough part of town. You know you're in for a bad experience when there is only one other customer in the store and you still don't get greeted .. no hello, welcome in .. nothing. Just finished the other person's order wiped his hands on a towel and 'what can I get ya' .. the smoothie was predictably good .. but the customer service was sour and needs improvement. Wouldn't take much .. the store was clean and the bathroom too! .. add a "welcome in" .. and a little more friendly variation when calling out the name for a completed order ... and presto, major improvement. I guess they didn't want to work on Sunday I don't blame them read more

I came to this location the past 1 week every day and off to finding a different location now! I am giving a one star because of the customer service. The employees who work here are horrible. You can tell they hate their job so much especially at 7am every day! They don't greet you, you get to the register and they stand and stare at you without a question. In a perfect t world, you would think they'd ask, what can I get you? But no. You can stand there for 30 minutes and they will do the same. It's unfortunate cause the product is good but the service is horrible so I won't be coming back. Find someone who has energy and wants to work!! read more

Employees don't care and it's obvious . I came to the smoothie king and literally every single question I asked the employees said I don't know... I don't know why they hired you . read more

Jasmine and lui are great. They helped me a lot with ordering and getting everything I needed. I'm recovering from getting my tonsils out and I need this liquid diet and they're very patient with me because idk what to get also I'm high on pain meds so I'm a lil confused lol. Yummy! I love how I can add a lot of boosters to the drinks and it doesn't make it nasty or grainy. It's very nice and blended m. read more

Smoothie King - Chocolate Peanut Power Plus with oat milk instead of regular milk, collagen booster, protein booster, fiber booster. 32 oz. - Juice Bars & Smoothies Near Me - Phoenix, Arizona

Don't even want to give a star if I'm being honest. I love their smoothies, specifically the Hulk, and this is the second time I've been guilt tripped for coming in 5-10 m before closing. This second time I was basically refused service. All 3 of the girls proceeded to complain about how they were counting the till (mind you the store is still open) as well as saying 3 smoothies would take 15-20 m to make. I used to manage a smoothie shop and this is just bad customer service and definitely untrue. I used the same equipment and similar recipes, 3 20 oz smoothies shouldn't take 20 m. The fact that this happened twice is unfortunate and quite a turn off, which is so sad bc this smoothie is my fav. :( I never complain either but I didn't love being made to feel awful for coming in at 7:52 pm. In my opinion the shop is open. Disappointing to say the least. read more

I can see why smoothie king is empty. Screen shot included. They don't accept yelp is what we were told. Checked into smoothie king on yelp and there was an offer of a free add-in. Girls behind the counter refused to accept their own yelp offer. Then when we asked for an explanation of why a dollar add-in is so unreasonable they deleted the order and one girl disappeared and we are nice guys just wanting a simple check-in offer. My mind is blown at the ridiculous behavior of these employees and the way we were treated. I'd like to at least compliment the service but I can't even do that. read more

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I keep forgetting to come to location before the afternoon shift. The girls on the early shift make perfect shakes. The afternoon shift have no clue what they're doing. The smoothie is chunky, not blended, and terrible. You bite into ice and chunks of almonds or nuts if you order it. They got me twice already , hardly can even drink the thing. Afternoon staff needs retraining. read more

Smoothie King - Terrible Drink - Juice Bars & Smoothies Near Me - Phoenix, Arizona

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The Worst Customer service EVER From Trey They Say He is A District Manager I was Spending almost $400 Dollar a month they lost Me As A Customer ... By The Way This is Ismael aka ISH.... I will be writing a letter to Corporate on how these Store treats there Customer... BECAUSE OF TREY ... Very Rude , Very Disrespectful, Very Ghetto, Judging on how i make my Smoothies, That not how Customers should be treated read more

I had always ordered smoothies and açaí bowls from this location. Though the last few açaí bowls I ordered, the team would not put the bowls in the freezer to keep it cold as we would come to pick them up. When we would get home, it was like we were eating a soup fruit bowl. If you've had an açaí bowl, you know that's not the right consistency of an açaí bowl. On top of that, we tried to call in an açaí bowl order so we could tell them to put them in the freezer. We were informed that they stop making açaí bowls an hour before close. We called at 7:08PM, and they close at 8. Assuming this is just laziness as all other locations make bowls until close. Anywho, I had reached out to the store directly to ask if they could put them in the freezer while we drive to pick them up. The owner personally reached out to me, which was great. He said customer service is his top priority and he'd talk to the team and would love to give me a free bowl for reaching out. It has now been 3 weeks and multiple emails with the owner simply asking about my free bowl, and he has ghosted me. This one star simply reflects the owner and his "customer service is top priority" and then completely ghosting a customer. We will not be returning to this store again, which is a shame as my girlfriend and I are both "Championship Members" and order from Smoothie King at least 3-4 times a week. read more

Jaiden from Smoothie King made an amazing smoothie and was the best customer service that I've had in a while! I should've tipped him way more! Great employee to have on staff! Conversational and super nice! read more

Everytime I come in I am taken care of efficiently and timely. I love this location. The women handle business and make you feel welcome!

Not sure why the reviews are saying the staff here aren't friendly because every time I go in the morning, I'm always greeted by Shea (spelling?) and her energy is contagious! Awesome people making awesome smoothies - better than your typical morning coffee! I usually get the mango pineapple Greek yogurt as a meal replacement for my breakfast - it's on the expensive side ($5.29 for 20 oz) but it tastes good and does the job. Small parking lot up front but usually don't have an issue finding space in the morning. read more

Smoothie King - Juice Bars & Smoothies Near Me - Phoenix, Arizona

Service service service! Shay-linn was out of this world amazing! She is kind and happy and makes my morning better no matter what! When I come in she calls me "the hero without a cape" and she makes me feel like 1million bucks. Now the smoothies they are always helpful when I'm feeling like i can't make a choice. The smoothies are always smooth ;) and delicious. I would come back to just for the service but the smoothies are a bonus! Keep up the great work here with your team Shay-linn! Come try them out. They are lucky to have the people here. read more

Smoothie King - Juice Bars & Smoothies Near Me - Phoenix, Arizona

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Good but they stop making açaí bowls at 6pm when they close at 8pm. Should say in the app or website or in store

Don't bother coming here. I walked in with the staff working on one order. 27 minutes later they finally got my order completed and correct. I can't figure out which is slower the staff working here or molasses. read more

Shae is amazing!! I'm new to the menu and even with a vague description of what I was looking for she was able to narrow it down to two great choices! She recommended additional enhancers to further target what I wanted and needed. Great smoothie, great customer service! She even told me about how Friday's you can get 32oz shakes for 5 bucks! Woo!! Thanks Shae!! read more

I'm a smoothie king regular. The smoothies are fine most of the time but the service is not. I ordered online. My order was ready when I walked in. no one helped me or asked me anything this is my last time coming here. read more

It took 35 minutes to get two smoothies. There was one person in front of us. I was mind blown at the lack of urgency,. Oh... and when we got our smoothies one was the wrong kind. I will spend the next week telling anyone that will listen to never go to Smoothie King. I am genuinely blown away at how badly they messed up such a simple process. read more

absolutely terrible workers rude and disrespectful dont come at all make your day worse so bad that that it was almost harassment if you're coming here do not talk to the lady with black hair very rude and makes you feel bad for COUGHING i was also trying to order and she was being rude and telling me to calm down when I didn't say anything def never coming back for this terrible experience again read more

DoorDash lost my smoothie king order. Although it's not this locations fault, they made two new smoothies for me free of charge... which by the way the coffee high protein and mango ginger are delicious. Anyways super helpful. Amazing smoothies. Great customer service. 5* for sure. read more

Pretty good smoothies. Had the mixed berry. The staff is fun and friendly. The space is clean and fresh. Great location.

I'm still appalled by my terrible experience with Amber Vigil, the store manager, at the Central and Thomas location. There is no leadership, care, kindness, or respect for customers. I ordered my smoothie to be put in a foam cup. This was messed up, so I asked if it could poured into a foam cup. Amber laughed, taunted my ask, and spilled part of the smoothie in the process. I asked if she could pour the remaining smoothie left in the blender into the cup. I was again met with berating comments. I pointed out that this has become a regular mistake, and she told me, "why do you still even come here then?". I requested a refund. She continued to laugh and emphasized that she didn't care how I felt, nor would Smoothie King, and that the feedback about my experience would do nothing. All I can say is I'm shocked and absolutely disgusted by her leadership, customer service, and the way she treated me. Her leadership was distasteful and disgraceful. The culture at this location needs evaluation. read more

Very nice ppl They work fast , very clean . Good prices They take orders over the phone and will mix anything you want in drink read more

The service at this smoothie king was sooooo bad I created a second Yelp account so I give this place two one star ratings.

I have been a customer for quite some time now. Customer service seemed to be just normal. Then today I was waiting for my smoothie and every time the district manager trey is working it's always horrible customer service from him. He's very rude to people and telling them that they way they want to make their smoothies is wrong and he has made really rude comments to people. Today as I was waiting for my smoothie and a customer came in and him and the woman he was with and they said good morning and were proper, they started to order and then the district manager trey stated a confrontation with the customer. Being rude and telling because he had complained about his customer service wasn't the way it should be as a district manager and so he told the man that since he had complained to the other employees he was now banned from all the stores he over sees. And was being so disrespectful when asking him to leave the store. In my opinion I will not be going back to smoothie king. I will take my Business somewhere else. I won't be taking part of any behavior lille that. read more

This has got to be the WORSE location. I have been here like 3 times and they are always closed. I don't understand why hours are posted when they don't follow them. I am going to complain to the corporate location. Don't support this location! read more

Went here for the first time and I wasn't impressed. My husband loves the ones out in Texas so I was expecting some amazing smoothies! I knew it would be bad the moment she told me our total. She said $10.57. We ordered 3 drinks. But when I looked at the total on the screen it read over $20. Then I got the wrong smoothie. I ordered the d lite coffee mocha but somehow got a protein coffee?! We would have checked our receipt but we didn't get one. We were also the only people there so it's not like they confused my order. I sucked it up and drank it. Thankfully I like protein drinks and I had gone for a long run that day so I didn't mind it. The rest of the smoothies were fine. Their lobby is big but empty. They could definitely add more seating and tables. I was also going to use my Yelp check in coupon but after I saw reviews decided not to. I didn't want to "bother" the employees more then what they already appeared to be. I don't think we will be back. At least not to this location. read more

(2 stars good smoothie, but, poor service) I've been a long time smoothie king fan so I was trying to convert over a Jamba Juice loyalist today and failed miserably thanks to poor staff from two clerks to a absentee manager. We went in today to get our drinks, I ordered mine and then we ordered my friends. We were asked all of the options for the gladiator and our order taker was dutifully punching away on the pos terminal. My friend who is also a yelper, decided to do a check-in and when he did it offered a free enhancer which he asked for. When presented with the yelp offer, she acted like she knew nothing about it and then told us they don't accept yelp coupons. Out of dismay we asked why not your owner/company is the one who posted it out there. She continued to debate the point. She offered to call her manager leaving another staff member behind the counter. My drink was made and we were waiting to complete the order the other clerk started telling us it's not his problem that yelp has it posted out there and that they have their own app and they don't use yelp and that it's our problem not his personal problem that it's there. I told the clerk it is his problem because the company which he is currently standing behind the counter representing offered the coupon and he is failing to honor it. In the end I didn't want to engage any further because it was clear both he and his coworker who disappeared and never returned didn't care about the negative experience and perception they were providing a customer. He ultimately told use they can't get ahold of their manager. I said I'm fine let's make the other drink and I'm ready to go. He scanned my app it paid and I was asking about our second drink which was entered into the pos earlier and he said we never told him what we wanted so he didn't make anything, Throwing more salt in the wound. Ugg so much for converting a Jamba Juice loyalist. No wonder this brand has little to no presence here in the valley. No wonder the store was empty! Every time I stop in a Jamba Juice there's a line, why, because people like it and they get good service. Do yourself a favor and skip Smoothie King and get yourself a Jamba Juice. That's where we went because remember I never told him what my second drink was even though I did and observed it being entered in the system. It's so said to have employees who aren't told and empowered to think on their own and make decisions for the good of the company. All this over a 99c free offer. So sad. read more

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other smoothie kings know what they're doing this one doesn't smoothie was very chunky and not even drinkable. it was basically an ice chunk drink. do urself a favor and find a different smoothie king to go to bc this one doesn't serve it justice read more

Phoenix might be in the desert, but it is definitely an oasis for franchises. Smoothie King #1353 just opened on Central Ave and Thomas in a strip mall, situated betwixt bread/bakery and burgers/fries joints. Franchise or not, it'll have to work hard to stand out. The staff was friendly and gave me some coupons for chocolate smoothies. Could there be such a thing? Ooh yeah! I also picked up a menu and the nutritional guide. Kudos to Smoothie King for having such extensive literature. The company is really aiming for customers who care about what they eat. Open from 7AM-9PM Monday through Saturday with shorter hours on Sunday so seriously, you could plan your daily meals. Breakfast, lunch, and dinner. Just be wary of the sugar and request no turbinado. Unfortunately, during my visit the sensory perception was not picking up any love. There was no sweet smell of fruit in the air. I miss that! What I saw were a lot of small packaged nutritional products for sale. And, it was white everywhere. The whole place was white...like The Matrix construct. Yo! My residual self image was trying to make sense of it all. "Welcome to the desert of the real smoothie." I'm pretty sure Morpheus was there. Then, in my head, I heard the operator say, "What do you need?" "Smoothies," I said, "Lots of smoothies." read more