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Smoothie King

4.5 (2 reviews)
Closed • 9:00 am - 5:00 pm
Updated a few days ago

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8 years ago

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8 years ago

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Big Bear Natural Foods

Big Bear Natural Foods

3.0(2 reviews)
16.7 mi

Thank you for going the extra mile to find my Women's Transition Compound. Couldn't find it…read moreanywhere and Pennington Store, Ewing store and Langhorne store were out of it. Ewing had ordered it a few days ago but I wasn't sure what was happening. Spoke with Ken, (Langhorne store) who called around for me, couldn't find it but then talked to the Ewing store who finally got it in, Ewing did follow up to call me and say they would hold a bottle for me. I had given a bad review last year but I love the service I got today. !!

I wish I could give more stars, because the selection is good. But the customer service and…read moreexperience at this location is so poor, I gave up trying to give this local store my business. I used to shop there every two weeks for the past three years, but never again. Waiting anywhere from 10 to 20 minutes while the staff caters to other customers is the standard-poor-service they provide. Customers at this location are very rude and aggressive and the staff does absolutely nothing about it. I've been cut off mid-sentence by customers who demand attention and refuse to wait their own turn. Instead of instilling order and civility, the staff panders to such behavior - seemingly too scared or disinterested to do anything about it. Yet, they have no problems telling me and other customers behind to wait!! Since when do rude customers get better service?? At Big Bear in Ewing they do!! Last time, a cashier interrupted helping me, so she could help a very rude customer who came in AFTER me!! Right smack in the middle of my transaction, the customer walked in and shouted - over my shoulder - asking for a product. Instead of finishing up with me or asking him to wait, she simply dropped what she was doing with me and helped him. I waited 14 minutes while she helped him and she offered no apology whatsoever. This happened in many other scenarios over and over. It is really stunning behavior to experience, as a customer. If the phone rings while you're being helped, you must wait while the customers on the phone get service first. All of this is very ironic considering you're assaulted with offers to "help" the minute you walk in the door. (Seriously, let the door shut behind me before you ask if I need help.) This location was supposed to move to another location last year, but never did. They shut their juice bar down way too early which is a shame because the shakes were pretty good. There is obviously some serious mismanagement at play, which is a shame because health food options are extremely limited in this area. I've also been to the other locations and while the help is extremely slow, at least they treat all the customers the same. They make all customers wait until they have finished talking amongst themselves. Ha! And beware - only certain customers are allowed to interrupt. The rest of us must wait! Up to now, I was willing to overlook the service problems to help support local business. Ewing needs it. They do have a good product selection, the prices aren't outrageous, and the juice bar (and food) was pretty good. I used to spend nearly a thousand dollars at Big Bear each year. But I've had it. No more. I don't like fighting to keep the staff's attention. It really is outrageous. I wonder how many other former customers feel the same way.

Natural Health - Medicinal herb aisle

Natural Health

4.1(43 reviews)
26.8 mi
•$$

I have been coming to this store for years and don't see that changing anytime soon…read more This is a cool place to find bulk nuts, alternative and natural health remedies as well as supplements and groceries. The employees are all kind, and the prices aren't bad. I'm happy to live a quick drive away from this store!

Occasionally, I visit this store and have felt that the way this store operates is not…read morecustomer-friendly or appreciated. Each visit it feels more like being watch than assisting with my purchase. Today I decided to express my concern with someone identifying himself as Greg (owner) after I ask his name since the employee had given my name as an introduction. As I attempted to explain to him why I was dissatisfied with the customer service he became enraged and started yelling at me in order to make a scene and I ask him to lower his voice because this was a private conversation. He was angry because I didn't respond to him when he offer to assist me but it felt like when he appeared it was to pretend he was checking something on the shelf but it felt more like he was there to watch us so I didn't respond. When I tried to explain my reasoning he made a scene and I was in disbelief of the unprofessionalism and he didn't care about not supporting his store. Well it work communication is everything and when you have ignorant owners you lose one customer at a time until the doors closed permanently. You can Order the same products on line for lesser cost and save on gasoline. I Do not recommend this store because the owner is a very nasty arrogant man and the items are overpriced.

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Natural Health - Bulk herb aisle

Bulk herb aisle

Natural Health - Close up of some herbs

Close up of some herbs

Natural Health - Closeup of some herbs.

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Closeup of some herbs.

Smoothie King - juicebars - Updated October 2026

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