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    Smooth Skin Aesthetics

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

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    2 years ago

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    The Dermatology Center of Indiana

    The Dermatology Center of Indiana

    2.3
    (21 reviews)
    0.5 mi

    I am extremely disappointed with my experience at this dermatology office…read more The scheduling staff has consistently been rude, dismissive, and unnecessarily confrontational when I have called. Unfortunately, that same lack of professionalism carried over to my most recent appointment. I drove approximately 50 minutes to the office and arranged childcare for my three young children so I could have a concerning skin lesion evaluated. Due to unexpected traffic, I arrived 9 minutes late. Upon arrival, I was told that the doctor had already left and that I could not be seen. She didn't even offer to reschedule my appointment. What makes this especially frustrating is that the lesion I needed evaluated has doubled in size over the last 10 months. I also have a history that places me at higher risk for skin cancer, making timely dermatologic evaluation particularly important. I understand that offices need policies regarding late arrivals, but having a physician leave before a patient who is only 9 minutes late arrives--after that patient has traveled nearly an hour and arranged childcare--shows a lack of flexibility, compassion, and concern for patient care. Patients dealing with potentially serious skin concerns deserve to be treated with professionalism, respect, and empathy. Unfortunately, that was not my experience with this office.

    Drove an hour and a half to come back into town for my appointment which would have taken about 2…read moreminutes, and I was 20 minutes late so they made me reschedule

    Photos
    Volbella in my lips & the lines in the corners of mouth. Helps even out my lips. There will be fewer lines when the swelling subsides.

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    Volbella in my lips & the lines in the corners of mouth. Helps even out my lips. There will be fewer lines when the swelling subsides.
    Plainfield Nails & Spa

    Plainfield Nails & Spa

    3.0
    (46 reviews)
    0.8 mi

    Cool spot with quick service!…read more I had come in with dip nails (from another salon) that had cracked within two weeks. My manicurist made sure I felt happy with the thickness and quality of nails throughout the process. I even asked last minute to add additional gel sparkled nail polish on top and he was happy to do so. I didn't get his name but he was incredibly friendly and soft spoken. Dare I say, handsome? Clean, quiet, surprisingly large space. Will definitely be back again! Gel Dip + Gel polish on 2 nails came out to $47

    I am beyond disappointed with my experience at this salon. As someone new to Plainfield, this was…read moremy very first time trying a nail salon here, and it left a terrible first impression. I came in requesting something very simple -- acrylic removal and a basic polish. A kind female employee initially greeted me and directed me to seat 6. Before she could begin, a male technician abruptly stepped in, spoke in a rude tone, and insisted he would take over. The energy immediately shifted. From that point forward, I felt rushed and uncomfortable the entire time. While I was choosing a color, he complained out loud and acted visibly annoyed -- especially when I requested a light grey shade. I was made to feel like selecting a simple color was somehow an inconvenience. The service itself felt careless and incomplete. My nails were not properly filed, no finishing/top coat was applied, and I was told to use a dryer that did not even appear to be functioning. There was no attention to detail, no patience, and no professionalism. Getting your nails done should feel relaxing and enjoyable -- especially as a first-time customer. Instead, I left feeling dismissed and frustrated. I have never felt so rushed or uncomfortable during such a basic service. This experience was unwelcoming and unprofessional, and I sincerely hope management takes this seriously. No client should feel like a burden for asking for the service they are paying for.

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    Plainfield Nails & Spa
    Full set w/gel
    Full set w/gel
    Plainfield Nails & Spa

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    Smooth Skin Aesthetics - skincare - Updated August 2026

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