I was in town for a destination wedding. The bride made our appointments for our hair and makeup for the day of the wedding. The bride was let to believe she was booking for the service to come to us at the resort. Our appointments were at 11, we were at the chapel, ready to go. 11:20 rolls around and no stylists. The bride calls only to be informed that they do not travel and our appointments were at the salon. We had to race down the mountain and still didn't get to the salon at 12. Girl that started my hair was instantly annoyed. She only took 25 minutes on my medium/long hair for a bridal updo. I told her that my nail doesn't hold curl when it's curled with a clamp iron and does much better with a wand. She then tells me she doesn't even know how to use a wand, despite her saying she's been in the business for 2 years. She rushed through my hair and gives me a mirror. It looks like I could have done it myself only, I could have done better. She is even more annoyed now and calls another stylist over who promptly starts undoing her half hearted attempt. The second stylist then achieves the style I requested but nothing more is done about the limp, half curled hair that is left down around my shoulders. I am then rushed over to the make up station as so the girl who fixed my hair could work on the bride's. Make up gal was AMAZING and the ONLY reason this review gets 3 stars. She was so friendly, knowledgable and really did a fantastic job on both my makeup and the bride's. We both also purchased false lashes and they looked great. Would highly recommend for wedding make up. Stylist who fixed my hair and did the bride's was very talented but definitely needs to work on a bit friendlier attitude. I don't know if the stylists are always that rude or if it was because of the miscommunication about the location. Was definitely a huge hiccup in her big day that we had hoped to go smoothly by being on location. Very disappointed in the communication with salon and attitude of stylists during appointments. read more