Excellent service. Technician was very knowledgeable and professional. He presented me with options to fit my budget.

I think they are very over priced. They did come out the same day and unfortunately my husband agreed to the $1850 charge for a new bar, springs and cables. That seems outrageous. But my husband didn't take the time to get other estimates. We have used them in the past to install a whole new motor and it was under $1,000 a couple of years ago. Not sure why this time is was so expensive. I will go with someone else the next time our other garage door goes out. (we have 2). I feel like we got ripped off. read more

I called Smokey's (NOW PRECISION GARAGE DOOR) today because for a couple months my remotes have not been working properly. I did lots of trouble shooting this past weekend. They did not work Mon. Today when Ray, the technician, arrived they suddenly ALL WORKED! He mentioned it likely was due to an old garage door opener (2012). He removed the housing and said a small area was warm but the rest looked clean. He also checked the remote on the garage frame. This service call cost $189.95 for a brief inspection. I find this price to be exorbitant along with the bid for a newly installed 1/2 hp Genie opener...$799. I regret calling this company. Not Ray's fault if this is the company policy of $189 for a service call. read more

Used this company 6 years ago to do a garage repair covered by my home warranty co. gave them 5 stars. I know longer have a home warranty co. But remembered my experience with Smokey's so w/o hesitation used them again. I thought the $939 I paid to have them install one of Genies most basic garage door opener was a lil high ( it's like $200 at Lowe's). But I was out of town with only my wife at home and just paid it anyways. Yeah I'm stupid I'll rate myself 1 star too. Because my other garage door opener just recently needed replaced so I called Lowe's instead... the same opener installed $348.00. Need I say more?! Guess you could say I got Smoked by Smokey's! read more

I called and they showed up the same day, on a Sunday. The door spring that they put in failed one month after but they came right back over and put in a new one free of charge. Caleb was in and out pretty quick. Their service is top notch professionals. Great job!!!! read more

They came looked at everything. They made a list of what is at most importance to repair. My spring had broke. So I did the 2 springs and the bearings. Price was very good it included there labor the parts and if any taxes. My garage doors works great and no more noise. The guys were great, they didn't push me to do anything extra or purchase a new garage door. Would use them again read more

We needed some repair on our garage door. The opener had a Smokey's sticker on it so I called them to come look at it. Their technician Jan came out and gave us an estimate for the repair and for the updating of the opener itself. Jan was very thorough and helpful giving us guidance as to what was really needed. We called the next day to schedule the repair. They were able to do it on a Saturday which worked out very well with our schedule. Jan and his helper Brian came out and the repair and updated our opener. They did a great job and I would highly recommend them! Many thanks for taking care of us. read more

I used Smokey's again this week (now called Precision) to replace some old parts on my garage door. Tommy and the trainee Wes came out. They were both extremely friendly. Tommy took his time to explain to me why the parts needed to be replaced, and how each part functions. He offered to answer any questions I had. I will definitely use them again in the future. read more

Smokey's came out and fixed my garage door and did an Amazing job fixing my garage door on a Sunday in this heat! This company is great! read more

Smokey's Garage Door - Smokey's came out repaired my garage door today and did an Amazing job!!!! - Garage Door Services Near Me - Glendale, Arizona

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Would highly recommend Smokey's garage door. Great company, very knowledgeable. Came out same the day I called.

I used Smokey's 2 years ago and had a great experience. I called them for a tuneup and Precision door showed up. He said they bought Smokey's. They charged me $189.95 and told me I would need a new opener for $2100.00. Needless to say I passed. Do not use these guys as they are over priced and unprofessional. read more

My 8-yr old garage door wasn't opening or closing properly so I called Smokey's Garage. They gave me a $1500 estimate that included replacing the spring (was replaced a year ago), all bearings, said the 1.5 hp motor wasn't big enough to lift the door (the motor guides the door, the spring lift it), said my aluminum 1-car garage door was too big for the motor (most garages have a 1.5 horsepower motors as it is standard) and handed me an estimate for over $3,000. I called my son who is a licensed and registered contractor who said for me to send them away and he's send over his garage door guy. The result? One sensor needed adjustment which he did for free. DO NOT EVER USE THESE RIPOFF ARTISTS. EVER. read more

Playoff Sunday for football. Car shut inside broken garage spring. Anthony showed up within an hour and a half ready to work. Tools ready, courteous, knowledgeable, friendly and professionally clean. Good mechanics don't get dirty. He went to work. No delays trouble shooting. Anthony went beyond just fixing the garage door. Replaced some rollers, greased up the slides and I am game ready. What would have been a two day job for companies that don't work on Sunday and me missing work with no vehicle turned into an easy Sunday and fixed quickly and professionally. I definitely recommend this company but also let me give a huge thank you to the office staff. They got all my information ready so when it was time to pay, that too went smoothly. There's a reason the reviews are so good. You get what you pay for. Thank you. read more

Hat's off to the great service I got. My garage door wouldn't close & it was 4:30 in the afternoon. I called Smokey's & told them my problem. They sent out 2 repair men & fixed the problem by 5:30! Great service! Thanks Smokey. 5 stars! read more

Service Call, Upsell scam, buyer beware. Unprofessional Sales Pressure tactics. As a woman I am more times than not taken advantage of with technicians trying to upsell and make a commission, especially with add ons during service calls. I understand the need to make money. But honesty and transparency should be a priority, prices should be discussed separately from service tech, providing prices. Especially while onsite and pressuring a woman to spend $3000 when all that's needed is $250-$700 garage door motor. As a business do better to provide a list (or discuss on phone) of prices for possible service needs prior to sending out a tech, or call after tech makes evaluation providing options. I was so frustrated after Dave gave me the run around on multiple different prices and options and having to use calculator. Your tech should have just redirected me to a sales/service person to help discuss options. Vs trying to pressure higher priced sale over 3 phone calls then telling me if I was considering a garage door that he would have to wait and install both at same time and would not install motor, essentially hijacking me to make decision to install door and motor at same time. Then refusing to install motor. When pushed to make decision I snapped and said just install the fuxking motor, I felt like it was the only way for him to hear my decision. . I'm not sure that a man would have tolerated the running around scam BS pressuring me into buying door and motor. Then refusing to just install motor... I was pushed and cohered to choose the most expensive option. Then told you won't do business with me and cancel service call because the tech was upset, as was I because he wouldn't just install the $700 motor... So the customer is never correct to feel frustrated and cornered to purchase the most expensive service. This is an unfortunate way to do business. This tech Dave is the window to your shady business practices. Run, save your sanity, I do not recommend this company. I waited one week for them to come out after holiday only to be disappointed. I ended up using same day garage door services. They Went out 2 hrs after this fiasco and replaced motor no bullshit. See photos dents from 8 years ago do not affect motors ability to make it go up and down. read more

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Excellent experience. Heard aloud boom yesterday, but couldn't figure out where it came from. Went to pull my truck out of the garage and when I went to shut it, I noticed the garage door got all wonky and messed up. Found cable disconnected. Called Smoke's garage door Based on the reviews on yelp & Google. Receptionist scheduled me for next day first thing in the morning appointment which was great. Got a call from Dave who said he would be here at 8:45 and he was right on time. Evaluated my busted system & showed me not just the cable, but the springs were distorted and one was broken. After going through everything that needed to be fixed and his recommendations, we move forward with the job. Within two hours the repairs were completed and the garage door was working better than before. Job well done, I'm a satisfied customer. Highly recommend Dave and Smokey's garage door Co. read more

Smokey's was bought by Precision Door which is the company we found them through. Ivan was our installer and he was great. He replaced our old openers that worked but were so loud. We didn't get the top of the line but now they are belt, not chain driven. Very quiet. Ivan paired our cars, installed outside keypads, took away the old ones and greased everything. Garage door openers have gotten expensive, but what hasn't? The paid professional install was worth it. We would use Precision/Smokey's again. read more

Sunday and the spring breaks. Go ahead and call Smokey's, as Zack was great the last time he came out. New guy came out, nice guy but way overpriced. Was told one price over the phone, guy showed up and it was even more. I won't make that mistake again. Do yourself a favor and shop around. Received a quote 2 hours later that was $200 cheaper. Shame on me, but nobody likes to feel ripped off. read more

Due to my own fault, I dented the tracks on my garage door opener while backing my car out. Subsequently, the door would not rise past about 1/3 of the way up before getting stuck. I reached out to several businesses and noticed that Smokey's offered same-day service. I was able to schedule a service window beginning about an hour from my initial call. Smokey's sent out Caleb, who was wonderful! He was prompt, professional, friendly, and able to get me back on track (literally) within a matter of minutes. Caleb was very thorough and checked other parts of the mechanism that might potentially become an issue in the future. I was left with peace of mind after the prompt repair. I cannot say enough good things about Smokey's and Caleb. Will definitely use the service again. read more

Did not fix it. Guy who came out wanted to upsell rather than repair (for example, replacing a functioning motor just because it was old), and said he wasn't sure what was wrong with it- more of a salesperson than a tradesperson. Charged $180 with no receipt for a "repair" that he couldn't articulate to me what was done to make it work, and that quit working the very same day the next time I tried to open the door. Note- under new management- be sure to sort reviews by newest and read the last six or so months- not the place that people recommended in the past. read more

Not only did they come out on the same day and fix my garage door within 20 minutes of being here, but the garage door is running better than it ever did. It's now quiet and smooth, whereas before it would emit a loud bang before closing. The service technician who came out was named Justin, and he was phenomenal! He was knowledgeable, professional, efficient, and just an all-around wonderful representative of Smokey's. I'd recommend Smokey's to anyone having garage door problems. What a great experience and quality result. read more

i once gave you a 5 star review but today the spring you put in broke and your guy wanted to charge me $765 for the same job you did less than 5 years ago for $285....not nice... read more

I received incredible service from both James and Benny to replace our very old unit. Thank you both for your help and understanding our needs!! read more

our garage door broke late last night, called Smokey's at 7:30 when they opened lady had someone here in 1.5 hours. Dylan came access the problem told us springs needed to be replaced and went to work. The work was completed Dylan was clean, courteous and made payment on credit card easy. The cost was kinda high but like everything cost have gone up. I would recommend Smokey's to friends. read more

Sunday May 11, 2025. I have a Cardiologist appt. for Monday May 12 at 8:30 AM and my garage door system was not opening my door. I am 75 yrs old and I called Smokeys at 11 AM on Sunday May 11, 2025. The tech was here within an hour and fixed my problem of an old single door lifter problem. I knew this problem was to become a problem. Smokeys sent tech Dylan Payne to my house. He fixed my problem dealing with an old antiquated single door opener that has to be 25 (at least) yrs. old. He spent several hours with me and he was very professional, courteous and friendly. We got it done together and I am so very pleased. Thank you Dylan. P.S. Sunday and Mothers Day. Who would have helped you? Dylan did. read more

Searched for a local company with great reviews. Had a door replacement and all service from scheduling to technicians coming out was outstanding. read more

Our bracket for the track was coming down Zach the tech came and fixed it and some extra things very professional and and knew his stuff ! We have used Smokey's for 20 plus years very happy with them ! Need some repair ask for Zach !! read more

They are extremely high priced. Charged $45.00 per wheel for a total of $450.00 to replace wheels on garage door. Major rip off !

We were really in a pinch with a broken garage door spring until I called Smokeys Garage Door. Zack was the technician and he was wonderful, very friendly professional and gave us two springs for the price.We would have paid for 1 anywhere else! We are very impressed with Smokeys and we refer them to all our family friends and business associates. We are Lonny and Debra Perkins, Sun City read more

Koby McGrew was great and very efficient when he installed my new motor for garage door He went out of his way to teach me how to use apt and download on my phone read more

Carlos was our technician. He arrived promptly actually a bit early after confirming that arriving early would be fine. He offered us options without twisting our arms to purchase something we did not want. Very efficient. excellent work. highly recommend. read more

Fantastic service by David the technician was at his job. Very professional and helpful. I recommend this company.

Went to buy small wheels and two bearings for simple maintanence on my own door, they were glad to sell us at $220, EVERYWHERE we checked online and others @ $46, talk about price gouging! read more

They were very Prompt and awesome to work with, this is the 4th time I have used them. The first was with my home warranty, then after I requested them and was told the were not associated to the home warranty company any more and the new place came out and had all kinds of issues. I just pay for Smokeys whenever I need the garage door looked at. read more

I thought I would be handy and replace my garage door key pad that stopped working. Held in the relearn button too long, which made the remotes stop working. Carlos showed up and showed me how to program everything from the wall button inside the garage. Didn't take him long, so he didn't charge me! THIS is why I always call Smokey's. Love their techs and their prices. If they don't have an appointment available, they are worth the wait. read more

This company is the greatest and the reason I rate it so high is price, quality, and most important service. I got ahold of someone each and every time and this is rare in this day. My door looks great. We had a problem last year with the 5 G tower and my new liftmaster garage door opener and we had to change out the opener. This year the fix was done with lift master and my garage door opener was put in by Smokey's. When I called to do this they answered the call in service as always and ordered the opener and call back to schedule. this was done within a few days. so amazing!!!! If someone ever ask about a garage door or opener I would recommend Smokey's as the company is the best. price, quality, and service department, and installer. Thank you Smokey's you have earned my business. read more

Smokey's put in a used unit that was taken off another homeowner's property. That was 2 years ago and that unit no longer operates and they will not take care of the situation, but did offer to SELL me another unit for over $1,000. WHAT??? No Thanks! read more

We received a call back from Smokey's within in minutes. An appointment was made for the next morning. Carlos showed up in the time frame we were given. He was professional and knowledgeable. We're very pleased with their service. We recommend Smokey's. read more

Very happy with the quality and service I received! Carlos was amazing! Our garage door was 31 years old. He said he could fix it or replace it. It was in bad shape, but he didn't pressure us to buy a new door. He laid out the facts and said he would do whatever we wanted. We ended up going with a new door which was installed today and looks amazing. He said our wiring was a mess, so he fixed it at no extra cost. I would highly recommend! read more

Highly recommend, did a great job, Zack was very friendly and professional explained everything well, and didn't try and sell me anything I didn't need which is always appreciated read more