I went into Smoke N Cigar looking for a new piece I could use as a rig. I met a man who I believe…read morewas the owner and he was very helpful and friendly! I told him I wanted to go look around to see what was out there, and he commented that I wouldn't find better prices and pieces than what he had to offer- in good spirits. I laughed and told him I'd probably be back and I went and visited 4-5 other smoke shops in the Kirkland area. Sure enough he was right! Once I was back he made sure I had everything necessary without being an overly pressuring salesman. He knew what he was talking about and was generally one step ahead of me in thought, which sadly can't be said for most smoke shop employees and sometimes even bud tenders. He differentiated the use the piece was intentionally meant for- for me dabbing, and asked me if I needed butane, which of course I always forget! ‍He gave me honest advice without trying to upsell me, and even showed me a connecting piece I'd never seen before that connects reclaim! The older gentleman that helped me was so kind and I truly enjoyed my experience at his shop! Whenever I entered the other smoke shops in the area the people barely glanced at me, tried to make conversation, let alone ask me what I needed. I'll definitely be going back to Smoke N Cigar! The factor that elevated this review to 5 stars and made me leave a review was the great customer service. Thank you for all your help, I'll be back!

They overcharged me by almost $50. I bought a box of 10 cigars thinking buying in bulk would give…read moreme a discount but instead they still charged the individual price for each cigar. Example is I was charged $170 for a box of 10 that I can find everywhere else for $114. The employee himself was nice but I feel like he knew that I didn't know anything about cigars so he charged whatever since it didn't have a price tag on it. I tried to go in to at least price match or get somewhat closer and he said they don't do that. So for 15 cigars total I spent $268 14 rocky patel deluxe toro vintage series 1 Winston chu

Do not buy Polk A Dot Shroom Bars here.....They sell the fake solid wrapper fake shroom bars....If…read moreyou're going to buy a Polk A Dot shroom bar, make sure the wrapper is clear, you're able to open the box and you can see the pieces of shrooms in the chocolate.... Other than that, okay place.....

went in yesterday there was an elderly guy as the cashier not sure if he's the manager but there…read morewas one other customer in there besides me when the cashier person told the other customer to stop touching things because he was getting them dirty i found it super rude and said that wasn't nice and left he later came into my job disturbing and saying not to judge him when that guy steals i told him there's definitely different ways to go on about things but he was causing a disturbance at my job

very well laid out cigar store with a great selection. however, I can no longer deal with these…read moresuper dry cigars. I discussed the past experiences of getting dry cigars with the clerk and was assured that all the himidors are kept perfect. Well this is going on the 5th cigar to simple flake and break apart soon after buying and settling in to smoke. I placed the H Uppman Hermans batch back in its bag with all the flakes and reached for the nasty fritas. oh no, I can't believe it. The coiled end is flaking off, first time time i have ever seen this. It is dry with thick end crunchy. I will be going to Cordon Ave. Something is wrong.

I was purchasing a gift for my husband and discovered this cigar shop. I know a little about cigars…read morebut the manager Dirk, was very helpful in assisting me with my selections. He asked me some questions about my husband's experience and if I recognized any brands in their selections. The pricing seemed to be fair especially given my budget and experience. I felt comfortable and assured that he was putting me first. I would definitely recommend this shop to anyone interested in fine cigars.

Friendly knowledgeable service. Good selection in all price ranges…read more I bout a pipe and some tobacco.

I've been coming here now for a while and I've enjoyed my experience every time. The shop staff is…read morecordial and knowledgeable and can make good recommendations. Lots of other shops in the area just seem to have a cashier to handle transactions but otherwise isn't very knowledgeable. The shop has good selection of my favorites, Davidoff, Montecristos, and Cohibas among others. They're on the more expensive side but given the location and selection that's a given, but they still have good affordable options as well. I like that motorcycle parking is close but the lot on the other side of the building that has pickup/drop off parking that I utilize as well. I've never had an issue with poor cigar quality either. Well recommended by me!

I don't smoke cigarettes or cigars, but the gentleman who works there most of the weekdays is such…read morea joy and he always offers the best service possible for your needs. He gave me a tour of the humidor, too, and it's beautiful.

MOLD MOLD MOLD DO MOR WASTE YOUR MONEY…read more kid working the counter wanted to sit there and argue and try to sell me a box of cigars anyway! all their $30+ "premium cigars" were quite literally MOLDING. make the drive to a real, quality cigar shop.

Giant vape store + handcrafted beer I used to go to vape…read moresavy (no more) THE CAVE IS WAY CHEAPER with triple the selection, Vape savy 45 The cave. 35 Vape savy salt 28 The cave. salt. 22. Compare for yourself!

Gabriel and the owner of this store were very honest and helpful they made my experience much more…read morelovely and I will be a returning customer. This shop is more reliable on smoke products than other shops that I've been to.

Really cool and friendly owner! I'm always able to find whatever I need here, even when a lot of…read moreother shops were having trouble with tariffs. Glad they sell foggers! Affordable prices as well.

Mr K inside is always friendly and kind. There's a good selection of pouch and canned tobacco and…read morenot many places sell as many cigars Thanks guys

As I write this I am reminded of how great the service always is. Issue is either manager or owner…read moregive a nonchalant rats butt about his business. No product, hasn't been a selection of product for over 3 months now. Come in and same poor employee is here with nothing to sell or fill the product. Wish this place was back to its original composure friendly and outgoing not somber and pitiful.

If i was able to give you zero, i would do it! Because of defective non-working product you sell. I…read morebought a vape here once and NEVER will come back. You're selling product, that is not working properly (mine was working 1 hour!!!). And when people came back and asking for replacement or refund, you just talking to them like a super non-customer-oriented guys. You will never have a good reputation with such attitude.