I give this place 5 stars and a snap. Products - they know…read morewhat they are doing! I can walk in and say, " i need a thingamabobber to fix the thingamajigger " and they know what I mean, and I am out the door with a smile.They HAVE EVERYTHING!!! Service - everyone there is always happy, welcoming, and ready to help. They upsell, but not in a pushy way and are always willing to answer any questions you may have. on a side note.... Everyone at this place is beautiful . The men BEAUTIFUL. the women BEAUTIFUL. the staff is so beautiful it would be intimidating if they weren't as nice as they are.

I bought a digital scale that worked as intended for about a week, then suddenly it just stopped…read moregiving weight. It came with a 50mg weight that's used to calibrate it, and when I put the weight on scale it just read 0.00 so I tried something heavier, same thing. The only way to get the numbers to read is by pushing down on pad and that would get the numbers to move but this is a .01 scale and 50 g doesn't even register. Tried calibrating it and the screen gets stuck on the calibration screen until you take the batteries out. No biggie, just a bad scale and not smoke shops fault. Well I took the scale back hoping I could get my money back I figured worst-case scenario they would swap me out with another one which wasn't ideal but would be better than nothing... Turns out "nothing" was the best I was going to get. Not only would the guy not refund my money or let me swap it out for same one that works, but he actually thought a reasonable solution would be for me to buy another but at a discount so not only am I out $35 and stuck with a worthless product , But he thinks a reasonable compromise would be for me to spend more money and buy the same product again... are you kidding me?!? So buy the same product that has a history of failing, knowing that if it does fail like it has already once before , that my only recourse will be to buy another one...yea, NO! I'm pretty sure that's the definition of INSANE!! Now granted, this came from an employee, as the owner was not in. But the employee said this is the owners policy so it's possible the owner will realize things need to be taken on a case by case basis and will call me back doing the right thing , to which I'll update this post but as of now, I won't be returning to this place which will cost them a lot more than $40. It's just poor business management, and it's situations like this where cheap, small minded business businesses don't understand the concept of stepping over dollars to save dimes. Hire people that have the foresight to see how being a stickler on a situation like this will ultimately cost them more money down the road and in the big picture because this review alone will effect at least 1 other customer who will likely take their business elsewhere....and deservedly so. Don't train people to make wise, reasonable business solutions , and you will likely lose more than 1 customer in this internet driven era of business. I'll let yelp know if I get a call from owner or not (I left my phone number for the owner to call, but not holding my breath per the employees terrible advice ).

My all time favorite vape shop to go. They always have deals and I always use the app fivestars and…read moregain points every time I purchase something.

World class service and products. The one thing I miss about moving out of north phoenix is this…read morevape shop and its employees.

this the best smoke shop in the desert. great staff…read more very good vapes for the lowest price in the state. they got everything you need. 10/10.

Hire employees that aren't mouthy. This is my second experience at this shop. They might have a…read moredecent selection, but customer service is everything.

If there is a minus zeros I will give this shop as a bad customer service very very rude owner that…read morelady she's so rude. The price is so high. It's a rip off. Customer feels like not welcome and I will never go back to this shop.

I've only stopped in a couple times but ever since I've gone once I can't help but keep coming…read moreback. They have really great prices honestly, and a very large selection of different glass products, smoking accessories, and of course E cigs which they are super helpful on recommendations. I'm pretty picky and normally i don't like any vape flavor but somehow they always find one I like. I think it's a husband and wife duo that own it and they're literally both so cool. I love this place, and I'm so surprised more people haven't reviewed it!

Angel was super friendly and easy going about answering questions. Lots of options for all types of…read moresmokers and prices are set to help you spend more

cool store with great prices. Jordan was really kind & helpful! Will be back forsure. theyve got…read morereally cool affordable glass

Hi who is driving by and have lost my smoking receptacle, and came in here on a whim as well the…read morereceptionist noir, was absolutely delightful. I look forward to coming back here. And I encourage others reading this to do that as well. Why do I say this? Well, l it's simple. I found a niche one- hitter that was made completely of marble imported from Mexico. Noir, informed me that the person who makes these actually makes them from hand, and they only get a handful per trip. I left surprised and satisfied as a customer and will cherish these items.

5 star smoke shop. Had the best experience. Came in and wasn't sure what exactly I needed and milah…read morehelped me out. She got all my questions answered and explained to me how to use my new purchase. Hands down the best service ever!! If you come through make sure you ask for milah!!! Thank you cloudy smoke shop!!!!!

picked up new battery and they answered the phone which i love when smoke shops do clean place good…read morecustomer service good lighting

AZ1 is a top of the line smoke shop. Service is timely but also George is well informed. If you're…read morenot sure what you want he will educate you and give recommendations if asked. I didn't have the right ash catcher for my setup and George showed me a different, newer version and explained how it was superior to what I was using in the past. I have friends that upon meeting George and having a positive experience at AZ1, go out of their way to shop at this location. Between the selection and George's input, I always find something that suits my needs. They don't call George the glass guru for nothing!!

Super helpful staff! Great selection of anything you could…read moreneed. Vapes & Juices Smoking supplies 710 supplies Butane Torches Incense Everything you honestly are looking for. Plenty of parking in front of the shop Closes at 9pm They DO card for Vapes & Juices. I respect how much they inforced this. You WILL be turned away. I bought my items and headed home. Pit stopped and found the item was no good. Headed back to the shop, and the dude behind the counter was super helpful and swapped it out for a new one, and charged me the difference. Definetly a great stop. Thanks guys

Worst smoke shop ever. Employees don't know anything about anything, and are so rude. So…read moreunprofessional, and unhelpful.