I never leave a yelp review but this place is amazing! I have a brain condition, which causes extreme pain so I've been looking into CBD oil. My husband and I stopped in once and got information which the owner happily provided to us without any pressure months ago. Fast forward, to running errands, seeing another local shop and saying "Hey lets check it out." Since we were right next door. Couldn't leave fast enough with how rude they were, and acting like I was top robbery suspect #1 (I'm mid 30s, resembling a umpa lumpa who can waddle rather then run, blonde with her ex-navy husband). So after being offended my husband said we're going back to American Vape Cafe, it's on the way back home and we're getting you the oil. The owner remembered us and explained the oil is not for oral use and was for vaping. So he educated us on vaping, set us up with a kit, and another employee helped with testing out flavors. My condition acted up so I had a crying short break down because of pain and medication, they got me cold water and let me take a break. Then let me test out almost every flavor till I found one that worked since my condition makes flavors taste different so it made tasting extremely difficult. Finally got Strawberries and Cream. They made sure that my husband and I were fully set up and educated before we left the store. With my brain condition I forget easily so it was appreciated that they took the time to teach both of us so he could take care of it if I forgot. We both will be going back and recommending them to others. The CBD oil does help with the pain, so mission accomplished! read more

Their prices are a rip off compared to other vape shops in the area, atmosphere is cold and unfriendly

This shop was extremely clean and organized. A great selection of products, and not just vape stuff. The owner was very nice, patient, and helpful in making a good recommendation and selection. The location is easy to get to from the 101 and plenty of parking. Can't wait to try the juice and come back to this shop again. Keep up the awesome work and great customer service. See you again soon. Happy Customer . You should check it out if you haven't been before, highly recommend it. read more

American Vape and Smoke - Ejuice "Coastal Clouds" - Vape Shops Near Me - Phoenix, Arizona

Crap foreign products that catch fire, response from the person saying it was his store was " there are signs all over my store saying we don't give a crap" nice! Want a vape pen that catches fire go here! read more

This is the only smoke shop I go to. I always have great experiences. Awesome, friendly, and helpful staff. Great selections.

Pretty expensive for the product that doesn't last. Been here twice and the service is okay, not friendly not rude. What's super frustrating is the product price and doesn't last very long comparable to other places. Won't be going here anymore. Rather drive farther for the quality, price, and being more friendly read more

Most of the guys are super friendly and helpful. The store itself is clean and they sell a lot of cool things, and have a good beer selection. However.. I buy the same vapes all the time, same flavor. I like to buy 2-3 at a time so I don't have to go back as often. A couple weeks ago I stopped in and grabbed one- by the time I got to work (10 minute drive) it was dead. So I called- the guy that answered pretty much made me feel like a criminal for asking them to exchange it. Which I get people will swap them out for the used ones or whatever, but I've been buying them there for a while and never had an issue. I bought one two days ago for a backup for when mine died. I didn't open it at the store because i still had a good one. I opened it this morning around 10.. took prolly 10-15 puffs off of it, and it died. So there goes $22. Unfortunately I'll be buying elsewhere. If you don't get the Xtra vapes- I recommend them. read more

I love this place! The owner is super involved and the employees make sure you're getting exactly what you need at the right price. It's so well organized and not overwhelming at all! My new smoke shop for sure read more

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I went in to the store and it was a beautiful store. Very clean and efficient. The gentleman that helped me was so helpful and patient from the start! I've been using my vape all wrong, and he taught me how to use it properly. The juices are all very flavorful and they can customize them right there! Such a pleasant experience, and very much worth the drive for me. I'll definitely be back. read more

One of my fav places to get anything vape related. They have amazing customer service. When I was first starting off the Oz took his time to explain everything and help me get started. He was very patient. When it comes to the juice Colection it is nothing that I am used to! So many options! And great flavors. They helped me narrow down what I was looking for in a juice. And they also have a 0 nicotine options for all of their flavors which is amazing! read more

I wouldn't go anywhere else for my vape needs after visiting here. Wonderful service and prices! When I walked in I was kindly greeted, offered a free drink and shown the vape bar where I tested different flavors. One of the best things about this shop is that they are able to make their own juice however you want it! I will definitely be coming back here and recommended anyone considering it to try it out. read more

Let me start off by saying the staff here is incredible. I'm always greeted with a smile and they always go out of their way to assist me with selecting and sampling e-liquid. In addition to that, their prices are unmatched. I love their low cost Myst Vapor line. Good variety of other items in this place. read more

This is my favorite vape shop. Greatx deals on juice. Great customer service and selection. Employees are knowledgable and fun to converse with. If yelp had a 6th star i would give it. Also have a very nice head shop!! Can try juices in tanks provided or you can drip on your own rda. 10/10 read more

Very friendly customer service with a huge variety of juices, they have atomizers with all the flavors so you can try them and they have bottles to drip on a rda if you want to test the juice that way, i also like that they have couches and tables that you and your friends can sit at and hang out and vape, i was really amazed when i was looking at the bongs and bubblers because at most smoke shops the glass is super low quality but at American Vape Cafe there bongs were super thick glass and high quality. read more

Everything about my experience here has been outstanding. The service is better than I've ever received, the juices are pure and organic tasting and the prices are spot on. My first experience here, one of the gentleman behind the counter made a special juice for me because I had a specific taste in mind. He took the time to figure out exactly what I liked and put together a juice just for me and it was delicious. My 2nd experience here (actually my boyfriends experience, but I'm sharing it for him) was out of this world. We were having an issue with a burnt tasting juice/coil that we had purchased from an entirely DIFFERENT VAPE SHOP, so we brought it Oz and asked him what we thinks the issue is. He took the time to empty out the tank, clean it out, investigate the current coil and replace it with the CORRECT size (apparently the last shop we went to gave us one that was way too small), and primed it for us. He went out of his way to fix another vape shop's mistake - I could not believe it. Then he created a brand new juice for us. He mixed the juice, tasted it himself, decided it wasn't good enough and then remade it to make it perfect. I'm blown away. I have never experienced such great customer service and care from a business. If you don't vape, come here for your glass pieces or any kind of smoking accessories, because I want everyone to experience this gem. I don't care if I move to the other side of Arizona, I will never to go another vape shop again and I will be sharing this experience with everyone. read more

I went into this shop today to get some juice. I asked if they had a flavor I requested, he said yes and without looking, he grabbed a bottle and started filling. I thought, wow, this guys good. But after he filled he asked what flavor I wanted so he can write it on the bottle. Then I looked at vapes. I asked about one I paid at another smoke shops for $30. They said they charged $80. Needless to say I will never come back read more

The American Vape Cafe captures everything from style to a selection of flavors in its cozy location. I love coming in and talking freely with the staff about what flavors go mix and anything else with the day. Love this place! read more

American Vape Cafe is one of the best vape shops I have been to. They provide quality customer service and are always there to help. I actually bought my first box mod from here with the help of their staff and have been very satisfied with it. I would definitely recommend coming here. read more

Decent shop, there juice is really good. However, I bought three separate Vapes/batteries and they all broke very quickly. Each time the owner refused to give me any type of refund or replacement. I recently bought a battery for my Jomo tank and the charger port fell completely off within a week. I took it back this morning and he refused to swap it out with a new battery. He also accused me of plugging in the charger to hard and said I tried to take it apart, none of which are true. The bottom line is don't buy any equipment their (because when it breaks and they always do at some point) he will not work with you whatsoever. I'm out $40 so needless to say I won't be returning to this establishment. read more

Excellent service with great products! As a novice to vaping the owner set me with with everything I needed and was excellent at answering all of my questions. This is my "go to" Vape Shop! read more

You know that place that has all the little things that makes your downtime more enjoyable, this is that place. I started vaping 4 years ago to quit smoking. I started vaping up in Denver where the juice was inexpensive and had a large variety of great flavors. Coming back to Az, I was met with self entitled A-holes that are overpriced and to cool to answer simple questions. Oz and his employees are not that at all!! Helpful and friendly, they have always given great service. I buy juice every 4 days or so, I have also bought accessories for my vape and other things. They have cigars for the golf course and good inexpensive sunglasses in case you get stuck on the 101going east or west at the wrong time. They have lots of smoking paraphernalia and other cool things to shop for, I always find something I need while coming in for a fill up on juice. If you come in say Hi to Oz and his team, they are all friendly. read more