This is my 3rd year vaping, and I've been shopping with the SE 14th location from the beginning…read more The staff is knowledgeable and extremely helpful. Great staff!!! I recommend this location to everyone!!!! -Traci H.

This was my second time purchasing a vape here. The young guy who helped me this weekend was very…read morehelpful and patient with me. I'm really happy with my purchase and I will definitely be back as well as recommend this shop to others!

Outstanding is merchandise. Prices are reasonable. I highly recommend this place…read more I purchased a Pax 3 Plus yesterday

I stopped in tonight during a thunderstorm to pick up something and started asking some questions…read moreon the flower vape pens. The lady that helped me was super knowledgeable about all the products, the warranties, and her presentation was flawless! If you have some questions and want some fantastic knowledge dropped on you stop in!

I started out trying to quit smoking and was very pleased with the product I purchased.....but. The…read morecustomer service was lack-luster to say the least. when purchasing a refill for juice, I handed the man my punch card and knowing the current health crisis I know human contact is limited , but he did NOT hand me back my punch card... most likely set it randomly on his very messy counter instead of politely handing it back to me (which I might add is easy to do without touching ones' hand) It Would've cost them nothing to fix the problem and replace the card, but he made no attempt. I work solely in customer service and it would be frowned on, the way they treat customers. I will NOT be back!

I had a very great experience at CIV, its not my first rodeo with vaping but I remember last year…read moremy cousin gave me one and I had no idea how to use it. CIV was recommended to me to answer questions and to buy E-Liquid from so I stopped in. I told the guy up front that I was a super beginner and had absolutely no idea what I was doing and he was super patient and nice and let me sample out several types of liquid before I found the right one. The selection of vape juice is pretty overwhelming so its nice you can sample it before you buy it! This time, I was going in to buy brand new of everything since my cousin took back his vape, and the guy again was super helpful and asked my budget and what I was looking for. I told him my preferences and what I liked and he nailed it! They unfortunately do not carry my favorite E-Liquid anymore but he did a fantastic job of finding me a flavor that is super comparable and I even like it a bit better too! The only downside for CIV is both locations are in sketchy parts of town but I definitely recommend stopping here.

Came in to purchase a few cigars and wasn't impressed. The service, guys working behind the…read morecounter knew nothing about cigars and had no ide what a V-cut was to cut my cigar. I had to settle for a straight cut. Value is decent. Bought a My Father for $11 bucks. Good value but service is weak. Decent selection of cigars reason for not giving a 1 star.

Called to asked the price for an item and was so i know i have enough money to purchase and was…read moretold to come in because the owner said "i dont have the money or time to give you the prices" then hung up in my face and refused to answer. Poor customer service and overall rude owner. Wouldn't dream of spending a dime here and you shouldn't either.