I always have the best experience. I've been a customer for over 4yrs and have never, not once, had…read morea negative encounter. The gentlemen that own this business are the kindest most genuine people.

these guys are the best,kindest,patient, nicest guys ever!!!! they are always helping you and…read moremaking sure you kniw every thing about thevproducts you buy! i love these guys they help you in every way always thank you always!!!

One of the best smoke shops in Bloom. All employees are extremely laid back and helpful, and will…read moregive you time to choose whatever you're wanting to buy. They sell just about everything, but what's really worth it is the glass. Their pieces are extremely durable and gorgeous; they are pricey but worth it. You can always negotiate, plus they have deals all the time.

not the best collection but of carts but great quality and cheap prices for papers and glass! be…read morecareful with their extra cheap deals on dispos, as they typically are old and do not work

Horrible customer service. I bought an expensive vibrator and when the cashier tested to see if it…read moreworks (because they are LIABLE to sell WORKING products and there are no returns), I didn't see or hear it vibrate but I didn't want to accuse her of that so I thought if I tried it in my car on the property and it didn't work I could go back in and exchange it still. It in fact did NOT vibrate and would NOT charge and the sales clerk wouldn't give me a refund or exchange the product. Proceeded to raise her voice, take things personally, AND CONTINUOUSLY LIE THAT IT WORKED WHEN SHE TRIED IT. The manager was incapable of handling the situation. The situation being, me wanting some kind of remediation for GETTING SOLD A PRODUCT THAT DID NOT WORK. All because a worker couldn't tell the truth and I was assuming the best.

Used to be a great place when they had the arcade now its just another worthless overpriced shop…read more You can get better quality items online at a cheaper price. Without the arcade they wont last long.

I've been going to the smoke time locations for a couple years & always come back because the…read morepeople that work there. Everyone is respectful, friendly, knowledgeable but especially Shaggy, Red & Fish! They all have great attitudes, customer service & go above & beyond to help!

I am convinced that this place is selling tainted carts ones with Fentanyl. I am in recovery and…read moreusually go over state lines to get my medicine from a dispensary but I fell short last month and had a week or so until I went back to Michigan so I went to find something (delta or whatever you guys have here) That would hold me over until that trip . I get tested weekly in my recovery program and the DAY after I bought that vape I popped positive for fentanyl . Cart didn't even do much but it may be just enough to keep the average joe hooked and coming back for more of "their" carts. I am 36 I am not a child and I have been around a few times in this world . I am going to get to the bottom of it. There is NOTHING worse to me than a dealer taking advantage of their clients . I'll be back but it's to get to the bottom of this place. I feel like if this is going on and I saw it I need to say something . I wouldn't just put myself on the line for nothing or waste my time doing so but as a recovering addict I can't NOT say anything . Take this warning as just that and please use your noggin going into these places. Michigan is official and tested so just do yourself the favor and drive to get your cannabis . Don't risk this bullshit . Taking advantage of a college town is lower then low .

Cheaper prices ain't true they have cannabis products but at the worst higher prices than anyware a…read moregood vape that cost $20 at other stores they charged $38 to $58 dollars plus tax and they leave the store tips option they try to sale you the most expensive things you have to look yourself or really get screwed over. No joke.

This has great customers service and the staff is very open to charging their customers to…read morecompetitive prices against other smoke shops. They want to make sure their customers are heard and paying for a great deal. To me that makes me want to come back. The staff also also offered me a deal upon checking out and advised that I kept my receipt to make sure I come back and receive a similar or better deal. That's what I call great customer service.

Last month I purchased Hylyfe gummies from the Puff N Joy website. Instead they send their gummies…read morewhich did nothing. I have been trying to get a refund ever since and I just got jerk around but someone who is going by the name Asif. He kept telling me he was ordering the Hylyfe gummies but it's been over a month and nothing. Now my emails are going unanswered. Even now they have Hylyfe gummies on their website when they don't have any to sell. Be very careful with this shop. What they are doing is called "bait and switch". They lie and steal your money. I'm on a fixed income and I really couldn't afford to just throw $40 away. I would give zero stars there isn't an option for that.

I have been coming to Puff N Joy for the past two years. It's the only vape shop I'll go to…read moreanymore. The owner, Asif, is a great guy and treats his customers with respect. All of the employees are friendly and knowledgeable. They will take their time to help you find what you need. They have a wide selection of vapes, Kratom, thc, and kava products as well as a nicer selection of pipes and hookahs. The store is always clean and I always leave happy.

Great selection of products! They have a super cool Alice in the wonderland painting on the wall…read moredone by a local artist. If you don't buy anything definitely go and support the art.

From the owner: We always strive to give you the best experience as well as the best prices! read more

kindest cashier EVER!!! the value of the products are so good, the selection is incredible and i…read morerefuse to go to any other smoke shop now. THANK YOU KELSO (the best cashier i've ever come across)

My go-to shop. The staff is friendly, attentive, and always ready to offer suggestions when you…read moredon't know what you want. Huge selection of a multitude of products. The best in Indy! Love the points system, too. I tell everyone to go here :)

The vapes here are very wonderful, I use mine at least five times a day to blow smoke out my car…read morewindow when I'm feeling lonely. Signed: Chris pratt

From the owner: We carry the best USA made e-juice, starter kits for beginners and mechanical mods for the advanced…read morevapors. Awesome customer service, and we will take the time to educate you on the various products, we are a unique vapor shop located south of Bloomington, Indiana!