I am very new to the cigar world, but Thomas has been nothing but pleasant and insightful in his…read moreefforts to help me break the ice with this new hobby. I have enjoyed every cigar he's recommended thus far, and the lounge experience and frequent flyers themselves have been very welcoming. Looking forward to integrating myself with this shop and its patrons.

Took 5 minutes to get attention. Out of water (I didn't get this either). Bathrooms behind locked…read moredoors, and once again, could not get anyone's attention. Who does that? Great cigar selection.

Cashier refuses to give correct change due to penny shortage called me homeless and told me I could…read morefu*k off and it wasn't her problem that she didn't have the correct change to give me.

Great smoke shop. They actually have two locations, 1 on Alta mere and one on McCart ave in Fort…read moreWorth. They have so many locations around Texas so it's really great. They have a large variety of rillos, cbd, thca, gummies, shroom extract and etc.. they also have a huge variety of bongs, hookah equipment, lighters and all your smoking needs. The people who work here are pretty cool and have a lot of knowledge about what you are smoking and the different products. They also offer candles, incense and anything you need to clear out any smell from smoking the flower. Lastly, they have animal cbd oil and gummies for your dogs and cats. I thought that was so amazing to know for those who have older animals who may have pain; or even animals who struggle from anxiety and depression. I do like the interior design of the shop pretty spacious and big and very well organized. I hope you enjoy trying this shop! I try different shops and it's always cool to see which employees love their shop the most and truly enjoy being there. I believe they truly enjoy their job and what they sell.

Beware they have a variety of things but they are either missing things or don't work at all. Came…read morehere 2 weeks ago to purchase a vape pen for vacation come to find out it didn't work. Try to give them another chance today and purchase a box of cigars and two were missing out of the box. Not a good way to do business guys

I went into this store this morning like my 4th visit & waited forever for someone to come out,…read morebought a vape got to work opened it and it was burnt out tasting like plastic. soon as i got off i went to try to exchange it for another one and the lady at the front told me i was lying and never bought that vape from there. & when i explained to her that i bought it from a gentlemen she called me a liar and claimed to of been there all day. She then proceeded to tell me that i needed a receipt after i explained to her i paid in cash and he said no receipt, then she pulled the receipt machine open to find no receipt paper. This stores a fraud/scam

Service was horrible if it's the tall white dude with curly hair atleast, been coming here for…read moreyears always was outstanding service till now...I'll still come here but if it's that guy I'm walking out and going to Holy smokes. SMD.

If I could give this smoke shop no stars I would. After visiting numerous different locations I…read morewent into this shop to browse the bong selection and while browsing I asked the worker there if I could see a specific bong. He proceeded to hand me the bong and I went to test it out(simply sucking the top to see how it would hit) and the worker proceeded to say rudely I may add, did you just put your mouth on it? I stated yes because I would like to try the airflow especially if I am going to be making a purchase. He was a tall white male with curly hair and glasses. Overall the experience wasn't good and the customer service was horrible. Will not be returning to this location.

Outstanding!!! Always competent people behind the counter to answer questions or to give a opinion…read more I have always had a pleasant experience. Great place and people.

From the owner: Local friendly smoke shop where you will find everything you need! read more

Tony has wide variety of cigars at very reasonable prices. He is very knowledgeable and familiar…read morewith the industry.

The outside of the building is just the typical shopping center; but inside is an immaculately…read moreclean, well-organized, and well-stocked tobacco store. I saw a huge selection of pipe tobacco tins and other products, but I was there for cigars. And I was NOT disappointed. The selection was beyond my expectations (he has several large cabinets full of a wide variety of top-shelf sticks). They were all very well aged and properly maintained in the proper humidity, and the price is comparable to any cigar store. Highly recommend, and I will be a repeat customer.

The guy there was very nice. Helped me with all my questions an didn't make me feel rushed. I would…read morego back

Bought a battery based on recommendation by the person behind the counter. Tried it out 20 min…read morelatter and was not able to use it. Went back to the shop thinking it was a faulty battery. The same gentleman did a bit of trouble shouting and figured out there was a problem with the coil. Very knowledgeable this is definitely the place to go, big selection of products.

I absolutely love coming into this store!!! The staff is so…read moreupbeat and eager to help! Which makes the customers act just as friendly. It's not about the alcohol, the vibe in this store is VERY "enthusiastic" which is quite different from other well known stores, for example. They may seem the same since they all sell alcohol but it's like an inconvenience to ask for help at other places. I don't think I have ever seen a TW&M employee without a smile! It's totally opposite at other stores. Plus TW&M has some incredible wines that you cannot find anywhere else!

We have taken a few wine classes here just to learn more, and DJ has directed each one. If you ever…read moreneed any help in the store I HIGHLY recommend asking for DJ! He is very patient, helpful, and truly wants to find you something that you'll like. 10/10 take his classes!