Ive been coming here since they opened basically. I find their juices amazing - true to flavour and…read morea huge variety. Prices are about par with everything going out there now, since Vapes are so popular. The staff I've always found super friendly, and helpful. I've recommended them to numerous friends who've been unhappy with their previous suppliers and they've all switched! The only downside is their hours - Noon opening is a little inconvenient (especially on the weekends) - however the later closing time (8pm) is sometimes a bonus.

The absolute best Vapor store in New Westminster!! Customized vape juice with lots and lots of…read moreflavours. Wonderful product knowledge from friendly staff!!! I've been going here since I first started vaping in 2016!!! This is a MUST TRY shop!!!

highly recommend! great customer service, prices are fair! highly recommend making them your go to…read morefor vape products!

1st Visit an employee helped me, she was very nice and informative for a new Vap buyer. Wish I…read moreremember her name. She helped me decided on flavours and was very informative. My next 3 visits I talked and bought from the owner. He didn't care at all about his customers. Most likely because he's moving or closing up the shop soon, Not surprised with his unpleasant attitude and lack of customer care. It's very very rare I leave a bad review but I work in costumer service, unpleasant to deal with. Will be looking for somewhere less convenient with better service.

I like this comfy little shop. Always a good variety of devices and juices to check out. The…read moregentleman that runs the place is great. Very good knowledge. Every time I come in he is working on something or doing research on the latest devices. I can talk for hours about vaping gear with him. Super cool dude to talk to and makes you feel comfortable. Never rushing you to make a decision or buy. Just throw out some questions and he will give you honest answers. I have done a lot of purchasing here and will come back soon, as soon as my knee is better. Keep up the good work.

. One of the juices…read moreI bought here was so strong in flavour it was unvapeable and I couldn't get the flavour out of the tank so I had to throw it away. Very limited 0 nicotine options It was good when I was starting out but now that I am more advanced I've Moved on to Burnaby Vapor for my needs.

My favourite vape shop in Vancouver/Burnaby!…read more The staff is always friendly and helpful, the service really is exceptional. Clouds has an awesome juice bar where you can test out the flavours before you purchase them. They have a wide variety of products that a lot of other vape shops don't have, so Clouds is always my go to.

In a word:outstanding. I visited Clouds all the way from Abbotsford after a random web search…read moreshowed they have an RDA I had been looking for. It's a well laid out shop with a solid selection but the guy who embodies top-notch customer service is the co-owner Bob. He took the time to chat about the product selection, industry, and available flavors. He honestly seems to care about his customers and is clearly passionate about the industry. Clouds also has an excellent sample bar and a variety of nic strengths, including 0 nic which too few shops stock a decent selection of. This shop is well worth the drive, wherever you happen to be traveling from in the Lower Mainland.

The staff is incredibly knowledgeable & their selection is bigger than anyone else's in Canada…read more They also have the best prices; as a chain they can order in bulk which enables them to do so. Why people would shop elsewhere is beyond me!

I went in on Boxing Day to buy a vape pen specifically for oil. I took the model they recommended…read more Today's New Year's Day, and I charged it, and it stopped working. It looks like when I screwed the unit into the charger, and then unscrewed it when it was done, some sensitive part from the unit got stuck in the charger, and ripped it out. The receipt says they'll exchange defective items within 14 days, so I brought it back. The unfriendly guy said they won't do an exchange as it's "user error" for using oil because it stuck and the vape oil coats the metal parts in there with a thin but gummy layer. This is normal, but this thing just wasn't up to the task. So basically, it was my fault, even though I followed the instructions. It's kind of like voiding a warranty on a deep oil fryer because it came into contact with oil, and something that should never have broke, somehow did. Also, the employee's friend, or another employee, was behind the desk vaping at the time. Isn't that illegal? Anyway, they lost my business.

i got most of my coils and mods from this vape shop. I usually buy a pack of coils, whenever i have…read moreproblems with it, they don't hesitate to replace it. The dudes are very friendly, they would give time on explaining all the juices that you want to get. Shout out to anthony, kumal, sac and money! You guys are awesome!

Staff is always freindly and helpful - and they somehow seem to have stock when other nearby…read moreoutlets are always out!

Vape street now has a more prominently displayed sample wall (my mistake in my first review; it was…read morealways there on the back wall before but I hadn't noticed it until it was moved to the front). They're also stocking more 0 nic options and a wide array of nic salts as well as a huge selection of regular ejuice. Hardware selection is really good too and the staff are friendly and knowledgeable.

Okay service, old staff was better new staff is a bunch of high school guys with nail polish on. I…read morebought an Allo from this store and literally took 2-3 hits until it flashed indicating the vape's battery is dead. This is a disposable vape that vape street suggests lasts "300" hits.... they refused to reimburse me for the vape. After 5 mins of owning it.......... up your game vape street I'm going to Ecig Canada, way better service.

I am very new to vaping since I took it up to help me quit/replace smoking. I had some issues and…read morequestions with a device I had bought elsewhere and they staff were exceptionally knowledgeable and helpful. The ascetics of their store is clean, modern, bright and spacious. They even had a nice stylish sink in the middle of the store that pre-dates COVID but is especially helpful now. I ended up buying some custom mixed juice from them and will be back when the new, anticipated Caliburn G is available.

Great service! Darwin helped me a lot on eliquid flavour picking, he found the right juice for me!!…read moreElla answered all my questions and found me the right tank for my mod. They even gave me a start your journey free kit for a friend of mine that wanted to try vaping to help him quit smoking cigs. They can even modify eliquids. They got me a salt nic thats very flavourful with low nic level at 7.5mg which is almost similar to 3mg free base. I would highly recommend this place for peepz who wanted to find the right eliquid