Years ago, I had trouble finding a shop that would my valid CARB stamped aftermarket catalytic…read moreconverter due to the manufacturer "withdrawing" their certification (which likely meant they stopped producing it, not that they had a violation or failure to which their cert would be "rescinded," per the tech that first tested me here). Santa Monica Smog was in the know and tested me appropriately and as I waited. I come here every two years when it's time for me to test now. Make sure you mention Yelp to get a discount!

For the 2nd time in 4 years I've had an issue at this establishment. I should've leaned my lesson…read morebut i believe in second chances. Made my appt online- very convenient and received email confirmation. I rolled up to my 7am appt (first of the day) and there was one car already pulling into garage and aside from him - it was only me. I looked into the office - no one there. So I looked to the mechanic and he didn't speak - just pointed to the office. So I went inside. Still no one there. No indication that anyone was present. I waited for 7 minutes - which feels like a long time in an empty office. So I left. I know they had a record of my pending visit because when I called in to (leave a message? I didn't think anyone was there..) someone answered! "Oh yes I saw you pull in .... Maybe they were in the bathroom." If you open at 7a and you know someone has an appt at 7a, maybe schedule your bathroom break accordingly? Like before you open? Leave a sign somewhere that says .. "be right back" ?? Anything? Side note; the mechanic seemed like a woman hater.

Just got my smog check done here the other day and honestly, I think I spent more time deciding…read morewhat music to play in the car than I did waiting there. The process was incredibly fast and smooth. When I went, there was only one person ahead of me, so the wait time was super reasonable. The employees were all incredibly friendly, helpful, and made everything easy from start to finish. They really understand that nobody plans their day around getting a smog check, so they do their best to get you in and out quickly so you can get on with your day. Great customer service and an stress-free experience overall. Will definitely be returning for future smog checks! Thanks again, Milkan!!

Went for my second Smog check at this place, very fast and easy. I had a great experience with Noorread more

Will is the best! In and out, great job, super friendly. If you need a smog done, come here!read more

The service couldn't be better . Quick , no fuss no muss…read more All pricing explained prior to initiating the smog check . Overall an excellent experience that took 10 minutes start to out the door! Highly recommend

The Culver City Mazda dealership recommended this business -- yes!…read more Julio opened the place on time, at 8:00 am. He is professional, neat, fit, polite and friendly. He inspires confidence. The Smog Test was a swift, painless experience. Julio is a pleasure to work with!

Came here for a smog check. Arrived on a very busy day and was rewarded with excellent customer…read moreservice & kindness the following day. Much appreciated :)

Great service ! Quick and easy. Second time here. Thank you…read moreso much Highly reccomend

Excellent service and counsel over two trips to get a smog certificate for my 2006 Camry. Extremely…read morefair and human. Very convenient and easy to get in and out of. Realistic price. I will never go anywhere else again. Period.

Asia and Lexus were so awesome, personable and helpful. They explained everything so I could…read moreunderstand it. Also the service was super fast. This is the best place ti get you car smoged!

These guys are always great. I got hit with an unexpected smog check for registration, so it was…read moretime to return here for the first time in... oh, five years or so? They're quick and efficient, which I so appreciate. It didn't take long at all to get smogged and out the door and on with the rest of my day. I'm so grateful!

I found myself in quick need of an oil change and went to this location. I can't tell you how…read moreimpressed I was with their customer service, efficiency, and teamwork. As soon as I drove up, they were already directing me into the service area. They had one person getting my information on a computer that was located right outside of my driver seat window, another person underneath my car starting the service right away, another person at the hood. They worked in harmony with each other, answered all of my questions, changed my oil change, and all while I was in the comfort of my car. While they recommended a few other services, they weren't pushy about it which I really appreciated. These are hard-working people and a service that is top-notch. Highly recommend. Five star stars all the way! *****

I had a great experience at this Valvoline location in Santa Monica. I brought in my 2019 Chrysler…read morePacifica Hybrid for an oil change, and the team went above and beyond. They also noticed that my car was due for a tire rotation, which I really appreciated--it saved me from having to make another trip later. The whole team was quick, friendly, and efficient. Montaj was my main point of contact, and he was especially helpful--super friendly, informative, and made sure I understood everything being done. Yan, the assistant manager, also checked in to make sure all my questions were answered and that everything was handled properly. Overall, excellent service from start to finish. Everything was done well, and I left feeling confident my car was in great shape. I'll definitely be coming back!

A hidden gem! You may have to search a bit to find the small "Smog Check" sign pointing you to a…read moredriveway on the south side of Venice just east of Overland, but it's worth it! This is a no-frills, no-branding establishment. I showed up at around 2pm on a Friday, and the technician got me in right away and was done testing my car in about 10 minutes! Very nice guy. Charged me $65, which seems to be the going rate these days. Highly recommended!

Francisco is literally the most honest person in this business that I know of. His prices are…read morealways fair and he really does a good job. I've never had a problem with him or getting my smog certificate. I highly recommend this business!

Had my 2014 Honda Accord Sport serviced in Big-Q and have been very satisfied and happy of my…read moreexperience. In two separate occasions, one for a Cat converter replacement and the other for a full brake service and other maintenance work, in both cases they were done in a very precise, professional and most important correct way, basically fixed and resolved the issue I came in for. Special thanks to Alfred who worked with me and made this process so smooth and professional. Martin

Alex at Big Q Auto Repair is fantastic. He diagnosed an…read moreongoing exhaust issue on my Subaru Outback as a cracked manifold, but what really stood out is that he went out of his way to check with Subaru about warranty coverage instead of just charging me for the repair. Because of him, I found out the repair is covered under the 8yr/80k emissions warranty--saving me over $4,000. Honest, knowledgeable, and truly looking out for his customers. Highly recommend!

Bob and his staff are absolutely amazing. They provide fast and great quality service. This is…read morewhy I continue to go there for 10 years. They value their customers and provide the best service.

Excellent service. Customer care was above and beyond…read more Professional staff and clean facility. Fare price. Outstanding was the welcoming attitude of everyone. No wonder you are "Most Loved" in Santa Monica!