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    Smitty's Auto Sales

    1.0 (2 reviews)

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    7 months ago

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    13 years ago

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    Paul Sherry Car N Credit

    Paul Sherry Car N Credit

    (2 reviews)

    I had a great experience. Jake, my sales person, was friendly and helpful. He wasn't overbearing…read morelike most car salesmen. The staff in the office was also very friendly and helpful. I emailed their office about a truck I liked. From the time I emailed and closed the deal was about 2 days. The process was fast and simple. I would recommend Jake to anyone who is looking to buy a QUALITY used car who might have some credit problems. Thank you for a great experience!!

    Pros: Nick the sales Rep was actually really good about breaking down the contract so it was easy…read moreto understand. He answered all the questions you could ask. Cons: Drove my car off the lot and made it to 66 by the water treatment center and had to take it back. The auto locks started unlocking and locking themselves, the lights off and on, rpms jumping like crazy, auto lock system on and off it was a nightmare. They had the mechanic look at it and nothing. They sent it to the Chevy dealership and nothing. Nothing was found. The issue was still there. So, I took my car to my personal mechanic and had to have the starter block system they put in rewired because there technician didn't wire it in correctly. Also had to have the auto lock system rewired because there "mechanic" ended up putting the starter block system in wrong and fried the auto lock system. No chance of reimbursement since it wasn't "there guy." In all honesty there guy's not touching my car again if I can help it. Ok so that was just the first month of having it. Alright the "manager" Nikki is one of the rudest people I have ever met in my life. She was aggressive and argumentative. She wouldn't listen and she would cut me off and start yelling. This was my first car. My first car dealership and honestly I'd rather walk than deal with them ever again. Oh and don't bother calling around or after 2:30 on Saturday to make your payment they shut the system down and won't take any payments. If you ask them why not they say we don't get paid for over time.. there card system takes 3 minutes to shut down..

    Chevrolet Of Troy - Comfortable lounge at Chevrolet of Troy

    Chevrolet Of Troy

    (30 reviews)

    Poth Road Dent Magic Excellent Customer Service…read more Excellent Auto body work My car is Looking like a new. I definitely recommend them for your auto body needs. Thank you guys Laine Bea

    Red flags from the moment I bought my used vehicle. The car was a mess and I requested a detail…read morebefore I purchased. A week goes by and they tell me the cars ready. The only thing they did was wipe the dash and shine the tires. There was garbage from the first over in the center console, glove box, and under the seats. Was not vacuumed. They told me to call to BRING IT BACK to be detailed... About 6 months go by, I explained how the vehicle was starting to overheat, ABS/traction light came on, radio would not work ( I purchased a bumper to bumper warranty.). I was informed they could not replicate the overheating issue. On the way home, vehicle started over heating, coolant leaking everywhere from my hood to my windshield. Within an hour of leaving the dealership, I had to have it towed back to the dealership, which I was not reimbursed after multiple attempts. They had my car for TWO MONTHS. I had to receive a whole new engine because it had blown. (Radio never got fixed.) After picking up the vehicle I immediately called and spoke with the manager to inform her it was doing the same thing again with the coolant temperature. I asked if they fixed the problem that caused the engine to blow or just swapped engines. I was assured "it got a whole new (used) engine. There shouldn't be any problems". Fast forward a few weeks, power steering fluid had a leak caused from swapping the engine (so I was told). A month after the engine was placed... surprise surprise the CHECK ENGINE LIGHT shines bright. Auto parts store scanned. Coolant thermostat needs REPLACED. I'm thinking this was the problem in the first place. If I didn't have a warranty through this dealership, I would not take my vehicle to be serviced here again or buy another vehicle from them. I was so excited for my vehicle and it's been nothing but a nightmare.

    Smitty's Auto Sales - car_dealers - Updated October 2026

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