I brought a Ford Fusion here from word of mouth and I regret it. I picked a costly ceramic tint…read morefilm which came with warranty. While within the warranty period, 2 of 5 windows started bubbling really bad so I dug up the warranty receipt to claim a warranty repair. I brought the car back and pointed out the windows with bubbles, but also the ones that still had an outstanding tint. Guy started giving me the run around. Something about their billing system being new and they can't find me. He told me I needed more proof on top of the warranty receipt, oh and by the way it would cost extra to remove the bubbling tint, a lot extra...I kindly left and didn't go back.

I would give more stars if I could they are great they put in my car head unit speakers my truck…read moreand back up cam. Wile doing the work he found a lot of wires cut or just broke so they soldered some back together at no extra charge I would definitely refer anyone to go to them for any aftermarket stuff they do a lot of stuff like window tint best in Ypsilanti and when he asked how much I wanted to spend he was able to come up with a good system they was in my price range

Be forewarned- not only does the young girl who answers the phone here sound like she's from a very…read moreurban environment (you may not understand her slang) but she's not competent AT all when it comes to the services being offered at this shop. This shop is okay if you absolutely need some customization at the last minute or are on a tight deadline and don't really care about the quality of the work done here (b/c it's NOT top notch), or if you bringing your daily driver here (just don't EVERE bring your weekend car or ANY car that costs upwards of $50k-$200k or more!!!!!). For starters- while they have no problem providing you with quotes, they do NOT invoice their work- so when it's all said and done, you will pay and simply get a receipt (absolutely NO itemized listing of what was done). I believe that they do this to HIDE additional charges and the quotes you receive over the phone are often not accurate. They have no SHAME in making sure that you prompted with the TIP option on their little credit card device (last time I made sure to choose NO TOP while smiling at the clueless young receptionist!) So in summary, if you HATE being ripped off or paying an additional $100 to$1000 more (as I once did on my Telsa) then don't bring your car here, as transparency/organization/clear communication is NOT a priority at this shop. Also, we have gotten work done at literally over a hundred shops across the US on our 14 cars (ranging in MSRP from $76K to $278K MSRP) and this is the only shop where the owner tolerates the installers/employees blasting loud music and yelling like animals for extended periods at a time (while he's sitting in the office making calls)- I literally felt like I was in a zoo- NEVER AGAIN!

Had my truck wrapped full front, runners and tailgate. They did a great job. They showed me where I…read morecan save money and could have scammed me on factory wrapped areas that I wasn't aware of. The job was done in half the time I was told. I've power washed the truck a dozen times, live on a dirt road and the wrap is holding up very well. Good service and honest.

I called to request an estimate on my vehicle, and they immediately tried to deter me away. The…read moreperson I spoke to was inconsiderate, and seemed like they did not want my business at all.

I recently took my Prius to City Body. It had been rear-ended by a distracted driver at a…read morestoplight. They did a beautiful job replacing and painting the bumper. My nearly 10-year-old car looks fantastic. Not only did they do an excellent job on the repair, but they also detailed the inside of the car, a very pleasant and welcome surprise. The entire experience was positive. They kept me well informed about when things would happen, and called me to let me know when a new part needed to be ordered. They were clear and straightforward about timelines. I would definitely recommend City Body. It has been our go-to body shop for thirty years.

The service was fantastic. Melissa Andrew's, the Office Administrator, was very pleasant and…read moreknowledgeable. Amy Odegaard, the Service Advisor, kept me informed every step of the way and was extremely helpful and supportive. Thanks much, Caliber. Your two representatives are an asset to your company.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Service excellence in every category. I really felt taken care of, and that my safety was the first…read morepriority in the work collision work being done. The loaner provided was also very nice, and super convenient. Will comfortably recommend to family and friends alike. Top notch.

I am SO GLAD that I found this body shop. Moe and his crew are the best…read more Moe goes out of his way to make sure that everything goes smoothly. The staff goes above and beyond to make sure you are satisfied with your vehicle. My truck was t-boned and had a lot of damage. It now looks like brand new. I will recommend this shop to everyone I know and it is where I will go if I ever need body work in the future. Thanks to everyone that made this a fast, efficient, stress free experience.

I had trouble with my car's struts but Ali and his team were able to get me out of the door within…read more1 day of service. It was also cheaper than other places I had checked.

Best auto shop collision Center in southeast Michigan. Always fast great service great owner and…read moredone right

Great, quick service and very kind staff. My car looked brand new. Love that it's a family…read morebusiness. Recommend!

When I got side-swiped in a hit and run, my insurance had me call around for three quotes and go…read morewith the cheapest one. Hawker and Son gave me the lowest quote, and they did a nice job with the repair. It was done in just a couple of days, and you'd never know I'd been hit afterward. I'd recommend them for body work on a budget.

I brought my car in with a huge dent, big scratches, and a broken headlight (picture 1). The dent…read moremade it so I could not even open the driver side door, and I had to crawl through my car to drive it. I just wanted an estimate & as I left they offered to try to push the dent out so I can at least open my door. ( I did not even sign no papers nor did I say I was for sure coming to them ) I said of course & that's what they did ( picture 2 ). I ended up dropping my car off a couple days later & my car was completely fixed after just 3 days (picture 3)! They had great customer service and even washed AND vacuumed my car for me. I would give them 6 stars if I could.

Great service, honest, reasonable price. All my repairs were done well, and my car looks great…read more They were great about giving options for repairs. Very friendly and informative. Definitely recommend for all your body repairs. I will definitely chose Great Lakes Collision if I need repairs in the future.