This location is great. Very clean facility and Mark was very helpful with everything. Highly…read morerecommend this location if you need storage or U-Hauls

Very dependable guys here, fair pricing, and they keep in touch to get you what you need. I've…read morerented & stored here for 3 years and they keep the place clean and secure.

This is the original bait and switch operation. My bill has almost tripled…read more If there was ever an outfit that deserved to go out of business, it's this one. IF you lease storage, expect your bill to rise a LOT every 6-12 months. Terrible company

The absolute worst experience I've ever had in my life. Horrible customer service and facility…read moremanagement. I reached out to management multiple times about the mold and infestation problem and I not once got an answer from them. They say the units are temperature control and yet there's mold in the unit and my stuff was covered in mold. There was also a large cockroach problem which they also refused to address. I ended up just spraying the unit with insecticide and getting my things out. See video for proof of mold and like 12 massive dead cockroaches. Also, they will hike your rent about $50 every 6 months. They don't have any visible pest deterrents or traps to prevent unit infestations. Security is laughable. I'd rate them negative stars if I could.

Great customer service, the guy who helped me open my unit was very helpful and nice!read more

I had to move my classic car from NY down to NC. I was not able to be at the location when the car…read morearrived, but Cleveland Road Super Storage went above and beyond to help me out. The manager, Mark personally reached out to me multiple times to ask what he can do to help, told the entire facility what was going on and even offered to come in on off hours to personally move the car into storage safely so it wouldn't be stuck out on the street. Everyone in the facility has been helpful and kind. I would highly recommend this facility to anyone who needs storage. I don't write reviews very often, but I felt the need to write one for Cleveland Storage because hard work and going the extra mile to make life easier for people should be rewarded.

I was moving from AZ. to NC. and before doing so contacted the Mgr. who was Mark regarding storage…read moreand dropping off the Uhaul truck. From start to finish everything was perfect. I was driving across the states with a very sick husband and needed still to find a place to stay while looking for a home so needless to say having all my questions answered and having a storage unit all ready for me was one less thing on my mind. When I finally did get to meet Mark I had many questions that had nothing to do with the storage he was just the best on helping. What an asset he is to this company. Thank you Mark and Cleveland Road Super Storage Barb C

Upfront their customer service is amazing because they want your money and they want to fill up the…read morestorage unit but once they have it don't expect a call back if you want to move to another location that's more secure. Ultimately what will happen is anything at stored outside will be vandalized and they have no security cameras That are capturing every angle of everything. Since they are personal property, police can come onto your property and take pictures and stand on whatever they want to to capture whatever they need to form a petty misdemeanor investigation. Do not store your outdoor units or vehicles here as there's no way nor a guarantee that it will be secured and protected.

I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

Clean and tidy. In…read morea safe location. Great drop off point for my U-Haul experience. Counter person looked over the truck and checked me in fast. Office is tidy. Made me smile to see this place has a gift wrapping station set up for the holidays. If I had storage needs or more moving supplies, this would be the place I'd start at in this area.

I've rented trailers from this store twice and had a very good experience every time. Their staff…read moreis wonderful to deal with. Pickup and dropoff are designed to be quick and painless. Cost is very low, especially considering what you would pay a mover. Very happy customer here. Thanks!