A family member passed away who lived there and some of the family members could not make it to the…read moreservice. Thus we went on line and found this florist nearby who had pictures of some beautiful arrangements at a reasonable price. Ordering on-line was very easy and the arrangement looked exactly as the picture (the service was streaming for family who could not attend and our arrangement was near the front of the casket and it was beautiful). Would definitely use them again in the future.

The selection was suspect and overpriced. The only employee around was on the phone for over 5 mins…read morebefore even acknowledging us. Only reason I stayed to purchase here was because I was short on time and this was the closest flower shop in the area.

Called several days in advance to place an order for my father's birthday as I live several states…read moreover, a nice gift basket with his favorite goodies. My order was taken with great detail including my credit card information, however, there was never any follow up. And when my father's birthday rolled around it came as a great surprise that nothing was delivered to him - neither at his office nor his home. There was no reaching out for explanation or follow up as to why this failed to be delivered. I took upon myself to call a few times to seek reasoning, but no one would pick up the phone. Save your time and money and seek another business to fulfill important days for loved ones. I'm sure Hank's Florist may usually be on the ball, but in this instance the ball was severely dropped.

I know everyone has a bad day, but Mr. Hank was not very helpful. He was arrogant, condescending…read moreand treated me very poorly.

Do not order from here unless you can see what you are getting! My friend ordered me the lemon…read moredrop bouquet for my birthday. I received 5 roses and 2 very small hydrangea. The arrangement is no where near what is pictured. The starting price is $55.00. I think 5 stems of already browning roses and 2 stems of small hydrangea is a stretch.

I love Fallon's! They are my husband's go to flower shop and they never disappoint. Their most…read morerecent delivery is their best yet. It's beautiful!!! I love that it is super unique-- they combined peonies, orchids, hydrangeas, succulents, roses, cabbages, and greenery into the most beautiful arrangement. I love that we never get a lack luster delivery from them, they put care into each arrangement. Delivery is also always on time. They are taking a ton of precautions right now with COVID which is appreciated. Since my last review they have also moved locations to a much nicer building (right off of 440 on Capital Blvd. It's especially beautiful at christmas with all the trees in the window. I also saw they have a flower vending machine (guessing that may be closed right now due to COVID). But if you forgot to order flowers or need a last minute after hours arrangement it's a neat option. Thank you Fallon's for bringing some beautiful color into our house during this crazy time!

If I could give Cary Florist 10 stars I would. Above and beyond customer service. They created a…read moregorgeous, original arrangement based on input from a short phone convo. The recipient was delighted, and so was I.

Thank you for helping me with a beautiful flower arrangement for my daughter's birthday. It was so…read moreeasy to call in from California and speak with someone so helpful about the kind of arrangement I wanted. Everything was flawless and my daughter loved her gift. I highly recommend you.

Used 1-800-flowers and I've used them numerous times and I've never had an issue. In fact pretty…read moremuch all the orders in the past looked like the picture. Well not today. Not only is it Valentine's Day it's F ing COVID Valentines and the only job you all have you failed at. Flowers were broken and wilted and, to be honest, worse than gas station flowers. I was very disappointed. I reached out to 1-800-Flowers and they couldn't reach the florist, imagine that, so I was able to get 50 percent back and 20 off next order. The Lily's aren't oriental either because they have no smell, and one thing I know is Lily's. And it's just a bunch of fill just terrible. I hope you get what you want on Valentines Day because lord knows I'm not. Thanks Royal Kiosk for making Covid V Day Covid D Day. You all literally had one job, one job, and you F'd it up.

This business is part of FTD which they should have absolutely NO business being part of! They…read moredelivered flowers today to a well deserved friend and the flowers looked like crap, the flowers appeared to have been tossed in the vase, no bow , broken stems on flowers, some of the flowers were wilted, no flower food, and there were missing flowers. Not to mention to presentation of the delivery driver: appearance and lack of detail (you really should knock louder on doors at the residence and put the flowers on the door steps not several feet away!). Poor service, excuse me, crappy service and disgraceful and not worth the money I paid! DO NOT USE ROYAL KIOSK!!!!!